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P: Weird Vertical Lines when using Smart Sharpen and "Use Graphic Processor" Turned on Monterey

Community Beginner ,
Nov 03, 2021 Nov 03, 2021

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jacksonl41895023_0-1635943480408.png

 

Getting random weird vertical lines on Apple m1 pro with Photoshop 23.0 and 22.5.2

 

Goes away when "Use Graphic Processor" or "open CL" turned off, but operation becomes extremely slow.

 

Can anyone Please help?

 

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correct answers 1 Correct answer

Adobe Employee , Apr 12, 2022 Apr 12, 2022

Hi all,

 

We're happy to announce the April 2022 release of Photoshop 23.3. This update includes the fix for this issue.

 

To update Photoshop to 23.3, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Nikunj

 

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New Here ,
Apr 04, 2022 Apr 04, 2022

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Solution that worked for me was to "Use Legacy" in the settings cog.Screenshot 2022-04-04 at 16.39.31.png

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Community Beginner ,
Apr 10, 2022 Apr 10, 2022

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Dont worry, i have the same probblems TODAY on Monterey OS and earlier on Big Sur, after many updates, many patches from Adobe and Apple. 

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New Here ,
Apr 10, 2022 Apr 10, 2022

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The Beta version of Photoshop has solved the issue of vertical lines that I was having on my MacBookPro running Monterey O/S.

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Adobe Employee ,
Apr 12, 2022 Apr 12, 2022

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Hi all,

 

We're happy to announce the April 2022 release of Photoshop 23.3. This update includes the fix for this issue.

 

To update Photoshop to 23.3, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Nikunj

 

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Explorer ,
Apr 12, 2022 Apr 12, 2022

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Just tested. Works great. Game changer for my workflow.

 

Thanks.

 

-Kevin Todora

 

-Kevin Todora

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Community Beginner ,
Apr 12, 2022 Apr 12, 2022

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Lines still appear for me... 

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Participant ,
Apr 12, 2022 Apr 12, 2022

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have you tried rebooting after update? when I was having other issue and was going back and forth from one version to another, something remained and was affecting working version even after version change even after uninstall and reinstall. Had to clear the system by rebooting...give it a try if you haven't already, it'd only take fraction of your time trouble shooting.

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Community Beginner ,
Apr 12, 2022 Apr 12, 2022

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Yes, even after reboot the lines still appear. Extremely disappointing 😞

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Adobe Employee ,
Apr 13, 2022 Apr 13, 2022

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@Beckruss It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

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New Here ,
Apr 14, 2022 Apr 14, 2022

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I have been trying for several weeks to work out/fix this issue i am having everytime i use the "smart sharpen" tool in Photoshop.

I have tried using different versions of Photoshop, that hasnt helped.

I have made sure PS is up to date & also my device. I am using Mac Air M1 MACOS Monterey.

 

Basically, eachtime i use smart sharpen, a line appears on my image and gets worse each time i smart sharpen. This never use to be a problem, now it happens with all images i try to edit.

 

I have attached a short screen recording to show my issue.

 

I hope someone can please help me fix this issue 🙂

Thanks

https://www.youtube.com/watch?v=N0y8NJ4nJZ4 

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Community Expert ,
Apr 14, 2022 Apr 14, 2022

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I'm not able to replicate that problem.

It could be a screen aberration. YouYou could try Preferences > Performance and turning on or off "Use Graphics Processor"

If that doesn't do it, you could try resetting preferences.

And if that doesn't do it, you could try uninstall/reinstall.

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Adobe Employee ,
Apr 15, 2022 Apr 15, 2022

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@Jakai5FA3 Update to 23.3

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Community Beginner ,
Apr 15, 2022 Apr 15, 2022

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This has been a raging bug that finaly has been fixed with 23.3

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Community Beginner ,
Apr 16, 2022 Apr 16, 2022

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I have tried twice now to do this but the text may be too large to fit in a response. 

 

Try viewing the text here: https://justpaste.it/8sjvv

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Community Beginner ,
Apr 16, 2022 Apr 16, 2022

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Why is upgrading is working for some and not for others? For those who no longer have the issue: are you using a Macbook M1 chip device with Monterey? 

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Community Expert ,
Apr 16, 2022 Apr 16, 2022

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I'm using Windows 10

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Community Beginner ,
Apr 16, 2022 Apr 16, 2022

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It appears the update only resolved the issue for Windows users. 

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Participant ,
Apr 16, 2022 Apr 16, 2022

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I'm using M1 Mac Mini ATM and it is resolved with the update

🤔🤔

Guess it's one of those it works for most but not all

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Participant ,
Apr 16, 2022 Apr 16, 2022

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LATEST

Not the same as macbook? but am using M1 mac mini (8/8core 16GB 512GB) and smart sharpen issue is resolved for me with the update.

 

I feel your frustration, I was in the exact same position when Adobe Camera Raw filter was acting up for me and very few others. (radial filter leaving glitched out circles) That's why I left my old 15" late 2013 MBPr (which I still have) with worknig version of Adobe Photoshop that Adobe no longer provide as a roll back oprtion(21.xx.xx)

 

When I noticed the issue, the M1 was released and I purchase my M1 Mac mini not long after.

AFAIR, M1 did have the glitch as well but the issue was resolved with updates later on.

(It's been quite a while so my recollection with M1, MBRr, and radial filter issue in ACR is muddy at best)

 

Had to keep going back and forth from update to stable version for ACR with my MBPr.

When they dropped the stable version of Photoshop from their repository,

I just stopped experimenting and settled for that stable version.

I was on constant watch on their release note to see if the ACR issue was addressed (which they never did AFAIR) but somehow the issue was resolved on my M1 with later versions.

 

It made sense for 2013 MBPr to stop with updates but seeing as you are struggling with brand new H/W,

I can only suggest to just wait for next update release as they might somehow work with your computer.

 

on the side note

my ACR issue claim was very few (like handful, one way/one hand finger count, one page comment long, almost non existence to Adobe's eye few) but this is getting some more heat so, just hang in there.

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