P: White squares/Boxes appear

[santiagos33828144]

I have been having this annoying problem for several weeks now. None of the solutions on the internet work at all. If this is your first time reading about this problem, these are the solutions I've seen so far (none of them is a real solution, each one causes other problems):

- Uncheck "Use graphics processor" in the performance tab in configuration. Result: It disables the rotating canvas features for Wacom tablets after a couple of minutes or just instantly.

- Check "Deactivate native canvas" and/or "Older GPU Mode (pre 2016)" in technology previews tab. Result: It becomes absurdly lagged, it is useless to work, just moving the canvas makes it go at 1fps.

I also have all my drivers updated (GPU, Windows, Wacom), PS updated, and with priority for the GPU. Is there any real solution for this? I have an RTX 3080 8 GB. This should not happen.

[Peaceful_Rocket16B8]

The option for Older GPU mode (pre 2016), isn't available in Technology Previews in photoshop 25.9.0

[Peaceful_Rocket16B8]

Thank you - making a new document and duplicating the layers in to it worked for me, too.

[Marek38166095lqhe]

Hey Adobe engineers! Are you blind? Everyone see you have big problem with display artboards using GPU. For at least 2 years. How many movies you need to indicate problem. For the end user this is very simple. Create file with many artboards. Paste images with adjustment layers into artboards. On the one artboard create layer with mask. Use brush tool to paint mask opacity.

You can see white squares. Yo u have money, You have friends into Nvidia graphics. And you and you can't create a program that displays graphics correctly. Too much money, too much of everything, you don't want to work. You are just deer who deserve only contempt.

[russ42370200]

Works but it's quite slow and chugging instead... Plus I have a 4070 so how is this an old GPU? Very unsatisfying fix, Photoshop is barely useable for drawing on my pc, get it together Adobe!!

[CliniExperts381794963zc2]

The issue of graphical white boxes appearing when using the brush tool in an artboards document could be caused by several factors. Here are a few potential solutions to try:

1. **Update Your Software:** Ensure that your graphic design software is updated to the latest version, as updates often include bug fixes.

2. **Check GPU Settings:** Sometimes, the GPU (Graphics Processing Unit) settings can cause display issues. Try turning off the GPU performance option in your software’s preferences.

3. **Reset Preferences:** Resetting your software preferences to default can resolve unexpected behavior caused by corrupted settings files.

4. **Check for Conflicting Plugins:** Disable any third-party plugins or extensions to see if they might be causing the issue.

5. **Adjust Document Settings:** Make sure that your artboard and brush settings are properly configured. Sometimes, issues can arise from incompatible settings or incorrect file setups.

6. **Reinstall the Software:** If the issue persists, consider reinstalling the software to ensure all files are intact and properly configured.

If none of these solutions work, it might be helpful to check the software’s support forums or contact their customer support for further assistance.

[wireframed]

Perhaps the setting "Older GPU Mode (pre 2016)" should be renamed, it seems like it mostly is required on new GPUs?

I have the same problem with white boxes, with a 4070 Ti Super with updated drivers - it doesn't get much "Newer GPU" than that. But I suppose 40x0 Nvidia GPUs are fairly obscure. 😛

Kinda annoying to have to disable the modern compositing features on a widely used GPU that is usually the most compatible brand.

[Brenda38436244184q]

Hola, tengo el mismo problema. Tengo una tarjeta RTX 4070 SUPER y tengo ese prblema. Támbien tengo problemas intentando jugar Halo, no abre.

[russ42370200]

If you put a layer of noise at the top of your document and make it very low opacity and do all your with underneath this it should work. This seems to be the only workable solution for me so far....

[c.pfaffenbichler]

I would recommend the Blend Mode »Linear Light« for such a Noise-Layer. 

[russ42370200]

actually scratch this whole thing it's still doing it

[c.pfaffenbichler]

actually scratch this whole thing it's still doing it

By @russ42370200

Doing what exactly? 

Could you please post screenshots taken at View > 100% with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

[gatisd25981342]

I had to use this with GPU RTX 3070, thanks! Worked.
Why isnt there normal solution out there? Seems like its often issue...

[Fill286217421e0p]

this program is getting worse and worse, aren't you guys from adobe gonna fix this?

[dan931]

This worked for me.

I own a nvidia 1660 super, ryzen 7, 16 ram

[Fill286217421e0p]

It's a disrespect with the community.

[Worker404]

I have the same problem (white blocks) ,but this button is Not clickable

[peaxw45183085]

Hi

I just got a new computer with AMD Ryzen 9 7900X, 32GB DDR6, GeForce RTX 4060 Ti 8GB GDDR6X, isn't it enough to avoid these white squares in Photoshop ? 
Don't tell me I have to check Older GPU ??

[simo.b]

Hi there

I get the same problem on a range of different win boxes. Usual thing that I find solves it is to disable GPU Compositing checkbox under :

Edit > Preferences > Graphics Processor > Adv Settings

Do a Reboot of Photoshop & test.

I get this on a range of windows computer from a 4070ti downwards even though the drivers are up to date etc etc etc

Not seen any adverse performance changes to other gpu feature ? White box issues always seem to pop up with Artboards for me and this solves it

[peaxw45183085]

Hi

Thanks for the info, I'll try that next time and see if it helps .

Edit : worked for me, thanks 🙂

[luisfelipe_03]

I don't know if the same problem is currently appearing on MacOS, I can't work properly in Adobe Photoshop. The option about enable the old gpu settings simply does not work, i've updated my nvidia rxt gpu driver to the latest version and the problem has not fixed! 

[Murk Studio]

this fixed my issue, thanks

[XUN]

The system information is placed at the end, perhaps it is a setting issue. Please answer it, thank you

Adobe Photoshop 版本: 26.0.0 20240927.r.26 a733fda x64
启动次数: 1
操作系统:Windows 11 64 位
版本: 11 或更高版本 10.0.22631.4317
系统结构: Intel CPU 系列: 6，型号: 7，分级: 2 使用 MMX、SSE Integer、SSE FP、SSE2、SSE3、SSE4.1、SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(8:4)，超线程
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Photoshop 占用的内存: 70 %
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DCX Version: 7.24.8
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ACP.local Status:
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主显示器
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------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\\Program Files\\Adobe\\Adobe Photoshop 2025\\sniffer.exe" -baseTimeMS=2563123 -comment=Photoshop Version: Adobe Photoshop 26.0.0 20240927.r.26 a733fda x64

[1 ms]
Start GetSnifferResult

[381 ms]
Start sniffer 2024-10-16 09:37:31
# Photoshop Version: Adobe Photoshop 26.0.0 20240927.r.26 a733fda x64
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe -baseTimeMS=2563123 -comment=Photoshop Version: Adobe Photoshop 26.0.0 20240927.r.26 a733fda x64

{80 ms}
Start platform native
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{311 ms}

Exit code kExitNormal
End sniffer 2024-10-16 09:37:31
[kStatusNormal, kExitNormal]

[382 ms]
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[383 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
许可证类型: 订阅
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GUIDBucket:
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必需的增效工具:

“裁剪并拉直照片”滤镜 26.0 - 来自文件“Standard MultiPlugin.8bf”
BMP 26.0 - 来自文件“Standard MultiPlugin.8bf”
Camera Raw 17.0 - 来自文件“Camera Raw.8bi”
Camera Raw 滤镜 17.0 - 来自文件“Camera Raw.8bi”
Cineon 26.0 - 来自文件“Cineon.8bi”
Dicom 26.0 - 来自文件“Dicom.8bi”
FastCore 例程 26.0 - 来自文件“FastCore.8bx”
Halide Bottlenecks 26.0 - 来自文件“HalideBottlenecks.8bx”
HDRMergeUI 26.0 - 来自文件“HDRMergeUI.8bf”
HSB/HSL 26.0 - 来自文件“Standard MultiPlugin.8bf”
IFF 格式 26.0 - 来自文件“Standard MultiPlugin.8bf”
JPEG 2000 26.0 - 来自文件“JPEG2000.8bi”
Matlab Operation 26.0 - 来自文件“ChannelPort.8bf”
MeasurementCore 26.0 - 来自文件“MeasurementCore.8me”
MMXCore 例程 26.0 - 来自文件“MMXCore.8bx”
NTSC 颜色 26.0 - 来自文件“NTSC Colors.8bf”
OpenEXR 26.0 - 来自文件“Standard MultiPlugin.8bf”
Parametric Filter NO VERSION - 来自文件“MaterialFilter.8bf”
PCX 26.0 - 来自文件“PCX.8bi”
Pixar 26.0 - 来自文件“Pixar.8bi”
Portable Bit Map 26.0 - 来自文件“PBM.8bi”
Radiance 26.0 - 来自文件“Radiance.8bi”
SP Substance Suite NO VERSION - 来自文件“MaterialSuite.8li”
Targa 26.0 - 来自文件“Standard MultiPlugin.8bf”
WIA 支持 26.0 - 来自文件“WIASupport.8li”
中间值 26.0 - 来自文件“statistics.8ba”
云彩 26.0 - 来自文件“Clouds.8bf”
便条纸 26.0 - 来自文件“Filter Gallery.8bf”
偏度 26.0 - 来自文件“statistics.8ba”
凸出 26.0 - 来自文件“Standard MultiPlugin.8bf”
分层云彩 26.0 - 来自文件“Clouds.8bf”
切变 26.0 - 来自文件“Standard MultiPlugin.8bf”
半调图案 26.0 - 来自文件“Filter Gallery.8bf”
喷溅 26.0 - 来自文件“Filter Gallery.8bf”
喷色描边 26.0 - 来自文件“Filter Gallery.8bf”
图片包滤镜 26.0 - 来自文件“ChannelPort.8bf”
图章 26.0 - 来自文件“Filter Gallery.8bf”
基底凸现 26.0 - 来自文件“Filter Gallery.8bf”
塑料包装 26.0 - 来自文件“Filter Gallery.8bf”
墨水轮廓 26.0 - 来自文件“Filter Gallery.8bf”
壁画 26.0 - 来自文件“Filter Gallery.8bf”
多处理器支持 26.0 - 来自文件“MultiProcessor Support.8bx”
存储为 Web 所用格式 26.0 - 来自文件“Save for Web.8be”
导出颜色查找表 26.0 - 来自文件“Export3DLUT.8be”
峰度 26.0 - 来自文件“statistics.8ba”
干画笔 26.0 - 来自文件“Filter Gallery.8bf”
平均 26.0 - 来自文件“Average.8bf”
平均值 26.0 - 来自文件“statistics.8ba”
底纹效果 26.0 - 来自文件“Filter Gallery.8bf”
强化的边缘 26.0 - 来自文件“Filter Gallery.8bf”
彩色半调 26.0 - 来自文件“Standard MultiPlugin.8bf”
彩色铅笔 26.0 - 来自文件“Filter Gallery.8bf”
影印 26.0 - 来自文件“Filter Gallery.8bf”
径向模糊 26.0 - 来自文件“Standard MultiPlugin.8bf”
总和 26.0 - 来自文件“statistics.8ba”
成角的线条 26.0 - 来自文件“Filter Gallery.8bf”
扩散亮光 26.0 - 来自文件“Filter Gallery.8bf”
拼缀图 26.0 - 来自文件“Filter Gallery.8bf”
拼贴 26.0 - 来自文件“Standard MultiPlugin.8bf”
挤压 26.0 - 来自文件“Standard MultiPlugin.8bf”
撕边 26.0 - 来自文件“Filter Gallery.8bf”
方差 26.0 - 来自文件“statistics.8ba”
旋转扭曲 26.0 - 来自文件“Standard MultiPlugin.8bf”
无线位图 26.0 - 来自文件“WBMP.8bi”
晶格化 26.0 - 来自文件“Standard MultiPlugin.8bf”
曝光过度 26.0 - 来自文件“Solarize.8bf”
最大值 26.0 - 来自文件“statistics.8ba”
最小值 26.0 - 来自文件“statistics.8ba”
木刻 26.0 - 来自文件“Filter Gallery.8bf”
极坐标 26.0 - 来自文件“Standard MultiPlugin.8bf”
染色玻璃 26.0 - 来自文件“Filter Gallery.8bf”
标准偏差 26.0 - 来自文件“statistics.8ba”
水彩 26.0 - 来自文件“Filter Gallery.8bf”
水彩画纸 26.0 - 来自文件“Filter Gallery.8bf”
水波 26.0 - 来自文件“Standard MultiPlugin.8bf”
波浪 26.0 - 来自文件“Standard MultiPlugin.8bf”
波纹 26.0 - 来自文件“Standard MultiPlugin.8bf”
海报边缘 26.0 - 来自文件“Filter Gallery.8bf”
海洋波纹 26.0 - 来自文件“Filter Gallery.8bf”
海绵 26.0 - 来自文件“Filter Gallery.8bf”
涂抹棒 26.0 - 来自文件“Filter Gallery.8bf”
消失点 26.0 - 来自文件“VanishingPoint.8bf”
液化 26.0 - 来自文件“Liquify.8bf”
深色线条 26.0 - 来自文件“Filter Gallery.8bf”
渲染颜色查找网格 26.0 - 来自文件“Export3DLUT.8be”
滤镜库 26.0 - 来自文件“Filter Gallery.8bf”
炭笔 26.0 - 来自文件“Filter Gallery.8bf”
炭精笔 26.0 - 来自文件“Filter Gallery.8bf”
点状化 26.0 - 来自文件“Standard MultiPlugin.8bf”
烟灰墨 26.0 - 来自文件“Filter Gallery.8bf”
照亮边缘 26.0 - 来自文件“Filter Gallery.8bf”
熵 26.0 - 来自文件“statistics.8ba”
特殊模糊 26.0 - 来自文件“Standard MultiPlugin.8bf”
玻璃 26.0 - 来自文件“Filter Gallery.8bf”
球面化 26.0 - 来自文件“Standard MultiPlugin.8bf”
石膏效果 26.0 - 来自文件“Filter Gallery.8bf”
粉笔和炭笔 26.0 - 来自文件“Filter Gallery.8bf”
粗糙蜡笔 26.0 - 来自文件“Filter Gallery.8bf”
纤维 26.0 - 来自文件“Standard MultiPlugin.8bf”
纹理化 26.0 - 来自文件“Filter Gallery.8bf”
绘图笔 26.0 - 来自文件“Filter Gallery.8bf”
绘画涂抹 26.0 - 来自文件“Filter Gallery.8bf”
网状 26.0 - 来自文件“Filter Gallery.8bf”
置换 26.0 - 来自文件“Standard MultiPlugin.8bf”
胶片颗粒 26.0 - 来自文件“Filter Gallery.8bf”
脚本支持 26.0 - 来自文件“ScriptingSupport.8li”
自适应广角 26.0 - 来自文件“Adaptive Wide Angle.8bf”
范围 26.0 - 来自文件“statistics.8ba”
裁剪并拉直照片 26.0 - 来自文件“CropPhotosAuto.8li”
调色刀 26.0 - 来自文件“Filter Gallery.8bf”
路径到 Illustrator 26.0 - 来自文件“Standard MultiPlugin.8bf”
逐行 26.0 - 来自文件“Standard MultiPlugin.8bf”
铜版雕刻 26.0 - 来自文件“Standard MultiPlugin.8bf”
铬黄 26.0 - 来自文件“Filter Gallery.8bf”
镜头光晕 26.0 - 来自文件“Standard MultiPlugin.8bf”
镜头校正 26.0 - 来自文件“Lens Correction.8bf”
镜头模糊 26.0 - 来自文件“Lens Blur.8bf”
阴影线 26.0 - 来自文件“Filter Gallery.8bf”
霓虹灯光 26.0 - 来自文件“Filter Gallery.8bf”
颗粒 26.0 - 来自文件“Filter Gallery.8bf”
风 26.0 - 来自文件“Standard MultiPlugin.8bf”
马赛克拼贴 26.0 - 来自文件“Filter Gallery.8bf”
龟裂缝 26.0 - 来自文件“Filter Gallery.8bf”

可选的和第三方增效工具: 无

重复和禁用的增效工具: 无

未能载入的增效工具: 无

统一的可扩展性平台 - 扩展:

Home Screen (已载入) 7.9.0.53 - 来自文件“C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.9.0\”
CmdN: 1.21.3
UAB: 2.18.0-8
加载时间: 65 毫秒 - 启动时间影响: 10 毫秒
Discover Panel (已载入) 2409.107.0.19 - 来自文件“所需文件夹”
加载时间: 66 毫秒 - 启动时间影响: 16 毫秒
ccx-timeline (已准备) 3.1.12.0 - 来自文件“所需文件夹”
CCX Commenting UXP Webview (已载入) 30.7.0.0 - 来自文件“所需文件夹”
加载时间: 6003 毫秒 - 启动时间影响: 0 毫秒
CCX Sharesheet UXP (已准备) 30.15.0.0 - 来自文件“所需文件夹”
In app notifications (已载入) 2.0.25.0 - 来自文件“所需文件夹”
加载时间: 69 毫秒 - 启动时间影响: 0 毫秒
Content Credentials (已载入) 0.46.0.0 - 来自文件“所需文件夹”
加载时间: 5816 毫秒 - 启动时间影响: 0 毫秒
CC Libraries Panel (已准备) 4.6.80.0 - 来自文件“C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\”
CAPTURE: 2.0.41 STOCK: 4.2.4
参数滤波器 (已载入) 0.1.8.0 - 来自文件“所需文件夹”
加载时间: 6003 毫秒 - 启动时间影响: 0 毫秒
Photoshop Adjustments Panel (已载入) 2.2.6.0 - 来自文件“所需文件夹”
加载时间: 6004 毫秒 - 启动时间影响: 1 毫秒
Photoshop UXP Export-As (已准备) 5.11.0.0 - 来自文件“所需文件夹”
Photoshop In App Messaging (已载入) 4.4.27.0 - 来自文件“所需文件夹”
加载时间: 6004 毫秒 - 启动时间影响: 0 毫秒
Information Alert (已准备) 0.5.0.0 - 来自文件“所需文件夹”
Photoshop Selection Feedback (已准备) 0.5.0.0 - 来自文件“所需文件夹”
Plugins Panel (已准备) 1.6.9.0 - 来自文件“所需文件夹”
IC popup message (已载入) 1.0.0.0
加载时间: 4904 毫秒 - 启动时间影响: 0 毫秒
Multilayer Protection (已载入) 1.0.0.0
加载时间: 4905 毫秒 - 启动时间影响: 0 毫秒
Neural Filters (已注册) 1.15.0.100 - 来自文件“所需文件夹”
扫描时间：0 毫秒 — 条目：30

扩展功能:

com.adobe.stock.panel.licensing-embedded 4.0.35 - 来自文件“C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - 来自文件“C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\capture\capture.html”
导出为 4.8.15 - 来自文件“C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
导出为 4.8.15 - 来自文件“C:\Program Files\Adobe\Adobe Photoshop 2025\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - 来自文件“C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\manager.html”

已安装的 TWAIN 设备: 无

[nikunj.m]

Hi, we're sorry about the trouble! Looking at the system info you've shared, your GPU drivers are over 3 months old. Please update the GPU drivers to the latest version from the manufacturer's website and let us know if that makes a difference. 

Also check out: https://adobe.ly/3YvkQMo
Thanks,
Nikunj

[DavidCousens]

Thanks, this worked immediately!

[simo.b]

My usual fix for this is ONLY disable GPU Compositing under Prefs > Performance > Graphics Processor > Advanced. Get this all the time with Artboards on Windows OS. I don't see any adverse performance effects as a result.