P: White squares/Boxes appear

[santiagos33828144]

I have been having this annoying problem for several weeks now. None of the solutions on the internet work at all. If this is your first time reading about this problem, these are the solutions I've seen so far (none of them is a real solution, each one causes other problems):

- Uncheck "Use graphics processor" in the performance tab in configuration. Result: It disables the rotating canvas features for Wacom tablets after a couple of minutes or just instantly.

- Check "Deactivate native canvas" and/or "Older GPU Mode (pre 2016)" in technology previews tab. Result: It becomes absurdly lagged, it is useless to work, just moving the canvas makes it go at 1fps.

I also have all my drivers updated (GPU, Windows, Wacom), PS updated, and with priority for the GPU. Is there any real solution for this? I have an RTX 3080 8 GB. This should not happen.

[Tomáš27332019bk89]

Helped! Thank you!

[Ярослав5F8F]

Hi guys! 

1. The problem is that the newest versions of adobe premier pro and after effects work very poorly with the latest "studio driver". Especially when exporting.
And with "game ready" it works great. Therefore, it is difficult for those who work in all applications in parallel.

2. Enabling support for older video cards greatly slows down work in Photoshop. Therefore, the solution, unfortunately, is not suitable. Video card rtx 4090

[HANS.PSD]

It doesn't help at all, enabling "Older GPU mode" makes the lag unbearable. I hope it gets fixed soon. 

[vobrazovka]

it does not, sadly

[vobrazovka]

yes, it persist.. nothing helped

[MasterPale]

I have the same problem and I can't do anything about it. I don't get it though I dont have these "Disable Native Canvas" settings? I have all the latest versions but I cant see these...

[Kevin Stohlmeyer]

@MasterPale that setting missing is a bug, it will be addressed in an upcoming release.

[rsmilhazes]

I have this same problem. It started a few months ago. My PS is updated and also my Nvidea Graphic Card.
Tryied everything listed on this post, but nothing helped

My scpecs are:
- AMD Ryzen 7 5700G with Radeon Graphics, 3801 Mhz, 8 Núcleo(s), 16 Processador(es) Lógico(s)
- 64 RAM

- GeForce RTX 3060

Adobe, this bug is REALLY ANOYING. Do Somthing please!

[nickolasc96235421]

@Kevin Stohlmeyer  I don't see either option in Preferences/Technology Preview. I looked in every area too. There is no mention of “Disable Native Canvas” - I also don't see “Use Older GPU Mode (2016)” anywhere. I just yesterday downloaded the latest version of PS 2024.. so this is the most current update.  I also made sure the Graphics Processor was checked- apparently that was required too - it was already checked. This is certainly a pain, impossible to design using text boxes due to constant white box visual errors when moving ANYTHING, and makes me want to stop using PS in general. See screenshots attached. Thanks for the help!

[nickolasc96235421]

I can send you sys-info if you'd like.. just let me know. I'm on a mac.

[Kevin Stohlmeyer]

Hi @nickolasc96235421 that feature is missing in 25.1 if you roll back to 24.x you can set it.

[Kevin Stohlmeyer]

@nickolasc96235421 it should be back in 25.2

[nickolasc96235421]

Ah ok. I'll try to do that, thanks for the quick reply. 

[Travis S182]

issue remains

[Kevin Stohlmeyer]

@Travis S182 revert to PS CC 2023 and go to Technology Preview prefs and check disable native canvas. This feature is missing in current 25.1 but will be in an update. For now stick with 2023.

[eMe90]

¡Me funcionó! gracias!

[magiknizm]

Pass: OpenGL available Pass: OpenCL available

Pass: DirectX available

Pass: Direct X feature level 12.1 available, feature level 12.0 required

Pass: Above required VRAM (8081 MB of 1500 MB required) GPU Detected: NVIDIA GeForce GTX 1070 (NVIDIA)

[jane-e]

@magiknizm 

I've moved your question to the Photoshop forum for you.

Jane

[c.pfaffenbichler]

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 
Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue?

[foziljonov]

These settings worked for me

[magiknizm]

I have tried turning off Use GPU in the Performance Preferences, It solved the problems but I won't have the smooth zoom feature and everything is looks less smooth, FYI it never happened for me before until the last update which really annoys me, and the Deactivate Native Canvas is not showing on my PS 

[Trevor.Dennis]

Is this the full release or beta version? 

If it is the beta version then check this feature in Preferences and restart Photoshop.

If this is a display glitch then it will very likely fix it.

The full release version no longer has this option.  I see you are using an Nvidia GPU. If you are using the Game rready driver, change to the Studio driver.  Otherwise, try the beta version

Good luck

[magiknizm]

It is a full release version, I have not installed any beta apps.

So I tried to revert back to older version and the Deactive Native Canvas option appears.

This is my CC apps looks like:this is so confusing... It seems the issues never happened in this version.

[magiknizm]

And then I tried the latest version, the issues appears again.. OMG this is frustrating!

[Trevor.Dennis]

Have you checked whether your GTX1070 is using the Game Ready or Studio driver?  It could be as easy as switching to the Studio driver if not already installed.  

The beta version has regular updates that you _have_ to install or it times out.  It is not quite as stable as the full release, and I find I have to reset Preferences a bit more often, but only every couple of months maybe.  It has Parametric Filters, the option to turn off layer mask badges (that seem to annoy some people) and I am sure other stuff that I can't remember.