P: Why was sync settings removed?

In general, we can't announce details about future releases. I apologize and agree the explanation/reasons aren't terribly satisfying - but that's short and long of it. My personal belief is it could be a really cool, easy to use feature (auto-magic), but the way it was implemented wasn't very discoverable, and required manual synchronization - and had very low usage.

Hi Jeffrey
David offered 3  explanations for why the feature was removed, none of them terribly satisfying. Can you offer any better reasons? Why exactly was this feature so hard to maintain?

Also, why can't Adobe just commit to restoring the feature? You and David both offer statements like "I think you can be confident" and "I'm hopeful". Can you share anything about the true nature of the problem that makes syncing so difficult a feature to restore? Was it perhaps not properly implemented in the first place?

We're aware there's a gap - I am hopeful we can replace the functionality with something better in the future.

Jeffrey, this has been covered. I think you're missing the tone of the complaints, though. We know you got rid of a good feature and replaced it with an old school feature. We know it's documented. We know library syncs assets.

This topic, however, is about syncing settings via the cloud.... Automatically... Between computers..... Which we could do and now we can't.

I would never discount the work your team accomplishes with every update, as some do, but this is a specific complaint and your reply is a little tone deaf of the concern. Davids response at least made me feel warm and fuzzy!

Anyway, not angry just frustrating.

Hi Malte,

There have been 452 ideas implemented: https://feedback.photoshop.com/photoshop_family?topic-list[settings][status]=complete&topic-list... 2225 problems solved: https://feedback.photoshop.com/photoshop_family?topic-list[settings][status]=complete&topic-list... (well, probably more depending on how diligent folks are marking their topic status)

There is in fact no real support from Adobe in this forum. It's just waste of time to post bugs or complaints or wishes. No one cares. No one answers. No one helps. So frustrating.

haha, here here.
Thanks David, sometimes going months without a response is disheartening.

Thanks for giving us a shoulder to cry on in the meantime David 😉

Steve and Jacob,I'm sorry about the situation.  It makes sense to me that you are angry when a useful feature that was working "just fine" is removed from a product you depend on.  I mean, the whole point of buying Adobe software is so you get something that works and solves your problems.  I think you can be confident Adobe will continue to be focused on cloud-based shared systems that will ultimately restore this or a similar capability.  In the meantime though we are falling short.  I'm not happy about that.  I will continue to try to get more clarity here and will report what I find out.  Thanks for your patience and remaining engaged.  David