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P: Windows HDR Calibration breaks Phoshop Ui and color selection

4 Votes
Explorer ,
Oct 20, 2022 Oct 20, 2022

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Photoshop 24.0.0

Windows 11 Pro 22H2 build 22621.675

 

After running Windows HDR Calibration which is reccomended in the display settings

 

It will save a profile and use it, for some peers it helped their displays greatly.

 

Photoshop is now displaying UI colors incorrectly. 

 

image

 

image

 

imageThe color white appears green in most cases, amoung other colors. 

 

The actual image displays correctly after the profile is set. But the rest is broken. these are my settings.

image

 

If turning off HDR, and rebooting photoshop with the same settings fixes it. But for my own ease of use I keep HDR "on" on my PC for various reasons. Considering this is native functionality with windows at this point, it really needs to be fixed. 

 

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correct answers 1 Correct answer

Adobe Employee , Oct 24, 2022 Oct 24, 2022

Engineering says "Microsoft needs to bump a version number in their OS to treat PS as icc color managed.  For now ask them get the properties of Photoshop, and set the checkbox below to true" They're going to discuss and loop in Microsoft this week.

 

JeffreyTranberry_1-1666630392868.png

 

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correct answers 1 Pinned Reply

Adobe Employee , Oct 23, 2022 Oct 23, 2022

I've asked engineering to take a look.

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20 Comments
Explorer ,
Oct 20, 2022 Oct 20, 2022

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Oops i forgot to link to the display calibration tool.

Windows HDR Calibration

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Explorer ,
Oct 20, 2022 Oct 20, 2022

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Oh, I only now noticed it breaks when moving photoshop to my non-HDR monitor from my HDR monitor. 

image

 

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Explorer ,
Oct 20, 2022 Oct 20, 2022

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It is worth noting I cannot reproduce this issue in other software I use so far, Unity, Blender, are all I've tested for now as far as work programs go but I will check others like the substance programs later.

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New Here ,
Oct 22, 2022 Oct 22, 2022

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Same here.  In previous versions of Photoshop I did notice some UI distortion, but that was workable.  Now everything is green tinted, even grayscale color pallettes! Turning off HDR for now (which immediately fixes it).  Also used Windows HDR calibration tool which created a Color Profile it generated for my monitor after my calibration.

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Adobe Employee ,
Oct 23, 2022 Oct 23, 2022

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I've asked engineering to take a look.


Senior Product Manager - Customer Advocacy - Digital Imaging
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Explorer ,
Oct 23, 2022 Oct 23, 2022

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Awesome! Maybe proper display HDR support will come soon XD

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Adobe Employee ,
Oct 24, 2022 Oct 24, 2022

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Engineering says "Microsoft needs to bump a version number in their OS to treat PS as icc color managed.  For now ask them get the properties of Photoshop, and set the checkbox below to true" They're going to discuss and loop in Microsoft this week.

 

JeffreyTranberry_1-1666630392868.png

 


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Oct 29, 2022 Oct 29, 2022

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Dude, this is awesome and fixed my issue.

 

If possible could this be made easier to find, perhaps in a known issues list for Lightroom Classic (didn't try the other) and PS?

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New Here ,
Nov 03, 2022 Nov 03, 2022

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I'm having the same issue. Where do you pull up MyColorManagedApp.exe? Thanks!

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New Here ,
Nov 04, 2022 Nov 04, 2022

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I found it, and this worked for me too. To anyone that can't find the MyColorManagedApp.exe, just right-click on the application (Photoshop, Illustrator, etc.) and click on the Open file location option from the context menu. From there, right-click on the shortcut for that program and select properties. Click on the Compatibility tab and select the "use legacy display ICC color management" checkbox.

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New Here ,
Nov 07, 2022 Nov 07, 2022

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Just updated to Photoshop 24. After opening everything on my project has a green tint. Even within color picker, white is green. Everything else in the window is normal but green has taken control. 

Screenshot 2022-11-07 104847.png

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New Here ,
Nov 07, 2022 Nov 07, 2022

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This is what a blank background looks like... all green. 

Screenshot 2022-11-07 105120.png

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New Here ,
Nov 07, 2022 Nov 07, 2022

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What the exact same image looks like when I export it. 

Screenshot 2022-11-07 110032.png

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Engaged ,
Nov 07, 2022 Nov 07, 2022

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Check your ICC color profile.
And Try two things.
1. Go to Preference - Technology Previews - Check "Deactive native canvas"

2. Go to Preference - Technology Previews - Check "Older GPU Mode Pre 2016"
And Restart PS.

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New Here ,
Nov 07, 2022 Nov 07, 2022

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Went through my personal color profiles for my computer and did not see anything that should be causing this problem. Also went through the color profiles in photoshop and there was nothing that could correct the issue. It is by default using the Adobe RGB (1998) profile. Only one that changes it is my monitor calibrated HDR profile and is worse. I went through the following two suggestions already from ready other post. Still no luck. Also performed an uninstall/install of Photoshop. 

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New Here ,
Nov 07, 2022 Nov 07, 2022

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Additional information for system info if anyone can help me resolve this problem. 

 

Adobe Photoshop Version: 24.0.0 20221013.r.59 3a3d761 x64
Number of Launches: 22
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.675
System architecture: Intel CPU Family:6, Model:7, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(6:4), HyperThreading
Physical processor count: 10
Logical processor count: 16
Processor speed: 3686 MHz
Built-in memory: 65324 MB
Free memory: 41895 MB
Memory available to Photoshop: 51235 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.7.2
SAM SDK Version: 2.0.0-main.1415
ACP.local Status:
- SDK Version: 2.7.1.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.17.9.1
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.91.3
Content Credential Helper Version: 0.4.12
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 0
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3080 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 12,687 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 0
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=3840

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New Here ,
Nov 07, 2022 Nov 07, 2022

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So I just tried something else. I uninstalled/installed Photoshop 24 twice this morning trying to resolve the issue. No luck. Just decided to uninstall Photopshop 24 and installed Photoshop 23.5.2 and the issue is resolved. Everything looks normal now and I can get back to a work project. Thank you for your support!

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New Here ,
Nov 07, 2022 Nov 07, 2022

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Now plausible workround is to set the checkbox 'use legacy ICC profile' to true in the properties of photoshop.exe

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New Here ,
Nov 17, 2022 Nov 17, 2022

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Ao ativar nas opções do Windows o HDR (tenho monitor compatível) as cores ficam todas trocadas, mais especificamente o branco se torna verde... Como corrigir isso?

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New Here ,
Nov 18, 2022 Nov 18, 2022

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LATEST

Its works for me!!!!! Thank you!!!!!

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