P: v23 crashes on the new Intel 12th gen CPU PC.

Hi, your thread has been merged with this one, so that there is only one place to share and gather informations...

So I see I am not alone link to my topic . I am also on 12700k. Exactly same problem, tested with v22.0 and even cs6 and got no crashes. 

My specs: 

My specs:

motherboard: Z690 Aorus Elite DDR4 (rev 1.0) with lastest BIOS

CPU: i7 12700k not OverClocked (everything sock)

RAM: 2x16GB DDR4

GPU: RTX 3080 Asus TUF OC V2 LHR

OS: Win 11 with all OS and drivers updates installed

Hi. I got same problem. Photoshop 2021 works fine. I got new MB with i5 12600k procesor

Hello, can confirm the error. Upgraded to i7 12700KF with matching motherboard and Photoshop 2022 23.0.1 basically crashes. No work possible. Super annoying and not understandable.

Just chiming in to note that I've been crashing as well. At least one of the crash variants got submitted with my email address added to it.

There are two distinct crashes that I've seen so far:

1. Immediately upon opening any image.
2. When saving as PSD.

I've been able to make a new image and save it as a PNG without crashing, but saving as PSD either crashes and leaves an empty PSD file or saves it and crashes.

System Specs

• CPU: 12900k
• GPU: RTX 3090
• RAM: DDR5
• OS: Windows 11

I tried setting affinity to the performance cores only and it doesn't seem to help, but I'm also not convinced it worked correctly when I did so.

I installed 22.5.3 and I am not crashing, but performance is much more sluggish than I'm used to coming from a 9900k.

Thanks for all of the help in troubleshooting this and working toward a solution.

Hi! 

I cannot work on Photoshop since it keeps crashing everytime I try saving, sometimes when loading a file, I also get random crashes.

I tested Photoshop v22.0 and it works fine- no crashes on saving. Same with CS6.

Things I have tried:

- resteting settings

- reinstaling

-deselecting "use graphic processor" on settings->performance tab

-updating GPU drivers

My specs:

motherboard: Z690 Aorus Elite DDR4 (rev 1.0) with lastest BIOS

CPU: i7 12700k not OverClocked (everything sock)

RAM: 2x16GB DDR4

GPU: RTX 3080 Asus TUF OC V2 LHR

OS: Win 11 with all OS and drivers updates installed

Wacom Intuos Pro

Thanks!

@hakokotoI just tried the neural filters too on mine and yes I can confirm that it does crash when you go to apply one of the effects. Just outright crashes to desktop with no crash submit dialogue or anything.

So yep I agree, needs to be addressed!

I just tried to use neural filters and PS 2022 crashed too on my 12700K, so yes it is unstable even use the txt fix.

I am wondering they maybe need to rebuild and fully test PS 2022 for new Intel 12th gen CPU with P&E Core feature. The thing they should do befre release the new version.

Thanks for confirming.

I also want to elaborate on my crashes. They only seem to happen when using the new tool for automatic, quick selection and neural filters. As soon as I try any of them it crashes. Otherwise the program works fine. 

I do not see CC in the folder name too, only adobe photoshop 2021 and 2022, I think it is not relevant.