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This device does not meet the minimum system requirements for Photoshop on the web.

Community Beginner ,
Mar 15, 2024 Mar 15, 2024

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Good day,

I just opened page https://creativecloud.adobe.com/cc/photoshop in order to test how good is it and got a message : This device does not meet the minimum system requirements for Photoshop on the web.

I've got Rog Asus G634JZ-NM002X with:

  • Google Chrome  version Version 122.0.6261.129 (Official Build) (64-bit)
  • Processor 13th Gen Intel(R) Core(TM) i9-13980HX 2.20 GHz
  • Operating system Windows 11 Pro 22631.3296
  • RAM 32Gb
  • Year 2023
  • Hard-disk space - 1.8 Tb free 

all as it is specified at https://helpx.adobe.com/photoshop/system-requirements-web.html?mv2=cch

Could you please advise what hardware/software is necessary to run this page?

Regards

Bug Investigating
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correct answers 1 Pinned Reply

Adobe Employee , Mar 26, 2024 Mar 26, 2024

Hey, @Dmitrii35956449d9tl. Thanks for posting the details. 

 

I've shared this with the product team for review. For the time being, access Photoshop Web here: https://photoshop.adobe.com/

Thanks! 

Sameer K

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Adobe Employee ,
Mar 26, 2024 Mar 26, 2024

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Hey, @Dmitrii35956449d9tl. Thanks for posting the details. 

 

I've shared this with the product team for review. For the time being, access Photoshop Web here: https://photoshop.adobe.com/

Thanks! 

Sameer K

Status Investigating

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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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@Dmitrii35956449d9tl Are you accessing the link you've posted in an Incognito mode in Chrome? If so then this error may be related to that. Try in a regular browser tab and see if that helps! 

 

Additionally, the link that Sameer has posted is a better link, and if that works, I'd recommend using that to access Photoshop web. 

 

Let us know how it goes for you. 

Regards,

PG

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