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Ged_Traynor
Community Expert
Community Expert
Aug 27, 2022 12:35 PM UTC
Released

P: Zooming in and out in full screen mode

Zooming in and out in full screen mode gone a bit mad, see attached video, does the same thing with either ctrl - and + or the mouse scroll wheel, Photoshop version 23.5 on Windows 10

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19 replies

Known Participant
Dec 31, 2022 4:15 PM UTC

Could not get it to duplicate, but the redraw issue happened yesterday working on a new year logo, used some 3D features, and had a photo of a leather background I took, the redraw is very noticeable when zooming in and out, I will proved a video, but first I need to save my files to the SSD internally, my workflow has been saving to an external HDD, I will be running few tests to verify the issue. 

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PECourtejoie
Community Expert
Community Expert
Dec 16, 2022 1:26 PM UTC

Hi, @Yasir777 could you post a video capture of the problem, with steps to replicate it? Start the video by showing the about screen.

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Known Participant
Dec 16, 2022 8:18 AM UTC

It is still not fixed, I am running M1 Mac, and after setting my display resolution or scaling, the issue coninues.

I think its a redraw issue, you see one part of the image at the bottom, while its top half is redrawing.

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Legend
Dec 15, 2022 9:58 PM UTC

Thanks @Ged_Traynor 

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Ged_Traynor
Community Expert
Community Expert
Dec 14, 2022 4:33 PM UTC

I can confirm that this issue has been resolved in version 24.1 👍

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Mohit Goyal
Community Manager
Community Manager
Dec 14, 2022 5:44 AM UTC

Hi all,

 

We're happy to announce the release of Photoshop 24.1. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 24.1, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

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PECourtejoie
Community Expert
Community Expert
Dec 13, 2022 9:49 PM UTC

@Ged_Traynor does 24.1 fix the issue, as stated in  
https://helpx.adobe.com/photoshop/kb/fixed-issues.html ?

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CHERTY
Participant
Oct 20, 2022 11:59 AM UTC

These black squares are very annoying. Photoshop of the latest version (specially updated because I thought it would help) as well as gpu drivers, I restarted the computer several times, reinstalled Photoshop, changed the color profile and resolution, removed the graphics tablet drivers, disabled the antivirus and nothing helped... I don't have any plugins.

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Ged_Traynor
Community Expert
Community Expert
Oct 20, 2022 12:12 PM UTC

Hi

The issue has been reported here and Adobe is looking into it

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-zooming-in-and-out-in-full-screen-mode/idi-p/13162689

Until a fix is issued you can revert to version 23.4.2

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Legend
Oct 18, 2022 5:51 PM UTC

@Ged_Traynor Sent you an email. Want to try a debugging session with you.

 

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Ged_Traynor
Community Expert
Community Expert
Oct 18, 2022 4:04 PM UTC

Still not fixed in version 24.0

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