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포토샵 설치 후 실행 불가능 문제 ㅠㅠ

New Here ,
Feb 28, 2023 Feb 28, 2023

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포토샵을 다운로드 했습니다... 이제 실행하려고 누르면 이런 창들이 뜨면서 실행이 안 되는데 대체 무슨 이유일까요 ㅠㅠ ................ ?

 

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correct answers 1 Correct answer

Community Expert , Feb 28, 2023 Feb 28, 2023

@ssolll45654 

 

uninstall ps including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall ps

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Adobe
Community Expert ,
Feb 28, 2023 Feb 28, 2023

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Can you tell what the error message says?

-Manan

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New Here ,
Feb 28, 2023 Feb 28, 2023

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1. The required application library could not be loaded and the product could not proceed. Reinstall the application.

 

2. An unrecoverable problem has occurred. Exit Photoshop.

 

here ! 🥲🥲

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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Do you know that there is a Korean version of these fora? Do you prefer to get moved there?

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Feb 28, 2023 Feb 28, 2023

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@ssolll45654 

 

uninstall ps including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall ps

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