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TiagoRocha
Inspiring
May 19, 2021
Answered

Can't export Artboards anymore as PNG

  • May 19, 2021
  • 1 reply
  • 2211 views

For some weird reason, today I was trying to export several artoboards as PNG with transparency, and I'm getting this error message:

 

I've saved these artboards before without an issue. Tried another file tht also has multiple artboards, same error.

 

Tried different settings (selected artboards vs all artboards, transparency vs include background, png-8 vs png-24). Nothing works.

 

The problem goes away when saving as JPG.

 

Can someone help me with this?

Thank you!

Correct answer TiagoRocha

UPDATE: fixed the error!

 

For some very odd reason, this operation is linked to the Save for Web panel. Recently I've exported some user slices on a different file, using the All User Slices export option and I guess Photoshop made that the default option.

 

So the fix to this is: create a new empty file and create some user slices

 

Use the Export for Web option to export them

 

Make sure you change it from All User Slices to All Slices.

 

 

Export everything.

 

Now Photoshop will interpret that as the default for when artboards are being exported.

Go back to the original file with artboards and try to export it again and it's working (at least it's now working for me)

1 reply

T
TiagoRochaAuthorCorrect answer
Inspiring
May 19, 2021

UPDATE: fixed the error!

 

For some very odd reason, this operation is linked to the Save for Web panel. Recently I've exported some user slices on a different file, using the All User Slices export option and I guess Photoshop made that the default option.

 

So the fix to this is: create a new empty file and create some user slices

 

Use the Export for Web option to export them

 

Make sure you change it from All User Slices to All Slices.

 

 

Export everything.

 

Now Photoshop will interpret that as the default for when artboards are being exported.

Go back to the original file with artboards and try to export it again and it's working (at least it's now working for me)

    Donny George
    Donny George
    Participant
    September 18, 2021

    Hey thanks! That fixed my problem with exporting layers.

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