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Tanvirnwu
Known Participant
December 7, 2023
Answered

Could not complete your request because of a program error

  • December 7, 2023
  • 1 reply
  • 643 views

I ran a batch automation editing in my Photoshop 25. and got the below error after it edits some photos and then the batch automation stopped working. How can I fix this issue? 

 

Thank you!

 

    This topic has been closed for replies.
    Correct answer Sameer K

    Thanks for sharing the details. Looking at the screenshot, you're working with some variables that can trigger the error.

     

    1 - The source & the destination locations are probably on an external drive. Please try to move the folders internally.

    2 - Remake the action if possible & check if the issue exists.

     

    Thanks!
    Sameer K

    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    December 7, 2023

    Hey, @Tanvirnwu. Welcome to the Photoshop Community. I'll move this to discussions for now. I'll need more info to help you figure this out.

     

    Please share a screenshot of the File > Automate > Batch. In the Batch action, do you include a custom action? Actions are custom workflow, and it'll help if you export and share the action file for us to test this.

     

    Thanks!

    Sameer K

      T
      TanvirnwuAuthor
      Known Participant
      December 8, 2023

      Hello dear @Sameer K ,

       

      Thank you for your response. Here is the screenshot of my batch page settings. I have one more issue I posted here a few days back. Batch Automation & PS Action Stop Working Suddenly.

       

       

      Unfortunately, I can not share the action file as it is confidential. However, I can confirm that it is custom and I used several filters in the action such as Neural Filter, Camera Raw Filters etc. 

       

      It would be a great help for me if you could help me to solve the issue. Please let me know if you need further information.

       

      Thank you so much.

      Sameer K
      Community Manager
      Sameer KCommunity ManagerCorrect answer
      Community Manager
      December 8, 2023

      Thanks for sharing the details. Looking at the screenshot, you're working with some variables that can trigger the error.

       

      1 - The source & the destination locations are probably on an external drive. Please try to move the folders internally.

      2 - Remake the action if possible & check if the issue exists.

       

      Thanks!
      Sameer K

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