Holding Spacebar to Pan Canvas Breaks Zoom and Pan (Wacom 22)

Report · Jun 29, 2022

This has been an issue for the last couple of years.

When I'm drawing with my Wacom Cintiq 22, holding spacebar and panning the canvas will sometimes break not only the pan function (you can no longer pan at all, not even clicking the scrollbars), it also breaks the Zoom function. You can not zoom in or out.

Minimizing the app will "return" the "zoom" function, however, the canvas in the middle of the screen disappears or doesn't actually move, regardless of the zoom% the UI is telling you it's at.

The only way to resolve is to restart the application. Then, it happens again intermittently using spacebar to pan the canvas, which is obviously an important function for illustration.

I've cancelled my subscription multiple times hoping this issue is fixed in each release, but it's still there. The only way I could fix the issue was to load a really old version of Photoshop, which I think was around 17-ish, but I noticed that that version is no longer available to install.

The software is virtually unusable until this issue is resolved.

System:

Tested on Photoshop v22.0.1 AND Photoshop v23.4.1

Windows 11 -- Up-to-date (Before you say it's a Win11 issue, this was an issue before I upgraded as well.)

Intel i7-10700KF CPU @ 3.80GHz

Nvidia GeForce 2080 Super -- Drivers up-to-date

16GB Ram

1TB SSD

Wacom 22 (DTK-2260) -- Drivers up-to-date

Report · Jun 30, 2022

Thank you for sharing @Dakota22179998ru3b. The team is wondering if you are able to rollback to Ps v20.0.10 20200706 r.120 does it solve this issue?

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Thank you,

Report · Jun 30, 2022

To help us dig into this issue we need more > System Info.
1. In the System Info dialog, click Copy.
2. Attach or copy the info here to this thread or email daniel at adobe dot com.

We can learn a lot by understanding what is plugged into what monitor etc...

There have been specific Plug-ins that can create issues. Would like to make sure it's not something like this.

Report · Jun 30, 2022

@CoryShubert I can not roll back to any version below v22.0 according to Creative Cloud.

Adobe Photoshop Version: 23.4.1 20220615.r.547 3121b66 x64

Number of Launches: 13

Operating System: Windows 11 64-bit

Version: 11 or greater 10.0.22000.739

System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 8

Logical processor count: 16

Processor speed: 3792 MHz

Built-in memory: 16185 MB

Free memory: 10364 MB

Memory available to Photoshop: 11924 MB

Memory used by Photoshop: 70 %

Crash Handler: Adobe

SAM SDK Version: 2.0.0-main.1224

ACP.local Status:

- SDK Version: 2.5.1.1

- Core Sync Status: Reachable and compatible

- Core Sync Running: 5.12.0.35

- Min Core Sync Required: 4.3.66.28

Live Edit Client SDK Version: 3.90.3

Content Credentials is not available

Manta Canvas: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Wintab Digitizer Services

Spec Version 1.4

Impl Version 1.39

Num Devices 1

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

HarfBuzz Version: 2.8.1

TextEngine: Unified Text Engine

======= GPU

Native API stable: True

OpenGL API stable: True

OpenCL API stable: True

GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 1

isGPUCapable: 1

GPUName: NVIDIA GeForce RTX 2080 SUPER

GPUVendor: NVIDIA

IsNativeGPUCapable: 1

IsOpenGLGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 8,399 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 1

Windows remote desktop: 0

Display: 1

Display Bounds: top=0, left=0, bottom=2160, right=3840

Display: 2

Display Bounds: top=2160, left=955, bottom=3240, right=2875

------- Sniffer output

[0 ms]

Launch GPUSnifferThread

[0 ms]

Start RunAllAPIs

[0 ms]

"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=635794420 -comment=Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64

[936 ms]

Start sniffer 2022-06-30 21:49:55

# Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64

C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=635794420 -comment=Photoshop Version: Adobe Photoshop 23.4.1 20220615.r.547 3121b66 x64

{44 ms}

Start platform native

# displays: 2

Display 0

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Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (2,560, 1,440)

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Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 SUPER index=0 preferred=1)

Display 1

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Bounds: (955, 2,160) -> (2,875, 3,240)

Dimensions: (1,920 1,080)

Physical size: (0 0)

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Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 SUPER index=0 preferred=1)

# devices: 1

Device 0

Name: NVIDIA GeForce RTX 2080 SUPER

Preferred: TRUE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 2

\\.\DISPLAY1

\\.\DISPLAY2

GPU accessible RAM: 8,399 MB

VRAM: 8,399 MB

Dedicated System RAM: 0 MB

Shared System RAM: 8,485 MB

API version: 12.0 (12.0)

Device version: 12.0 (12.0)

Vendor name: NVIDIA

Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_9de4645e348173bf\nvldumdx.dll

Driver date: 2022-05-19 000000.000000-000

Driver age: 1 month

Driver version: 30.0.15.1295

Supports UMA: UNSUPPORTED

D3D-ID: 7809

End platform native

{357 ms}

Start platform OpenGL

# displays: 2

Display 0

Display: \\.\DISPLAY1

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (2,560, 1,440)

Dimensions: (2,560 1,440)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 SUPER/PCIe/SSE2 index=0 preferred=1)

Display 1

Display: \\.\DISPLAY2

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (955, 2,160) -> (2,875, 3,240)

Dimensions: (1,920 1,080)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 SUPER/PCIe/SSE2 index=0 preferred=1)

# devices: 1

Device 0

Name: NVIDIA GeForce RTX 2080 SUPER/PCIe/SSE2

Preferred: TRUE

Power Envelope: INTEGRATED

Attachment: UNKNOWN

# attached displays: 2

\\.\DISPLAY1

\\.\DISPLAY2

GPU accessible RAM: 8,399 MB

VRAM: 8,399 MB

Dedicated System RAM: 0 MB

Shared System RAM: 8,485 MB

API version: 2.1 (2.1.2 NVIDIA 512.95)

Device version: 2.1 (2.1.2 NVIDIA 512.95)

Vendor name: NVIDIA

Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvddi.inf_amd64_9de4645e348173bf\nvldumdx.dll

Driver date: 2022-05-19 000000.000000-000

Driver age: 1 month

Driver version: 30.0.15.1295

GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)

End platform OpenGL

{509 ms}

Start platform OpenCL

# displays: 0

# devices: 1

Device 0

Name: NVIDIA GeForce RTX 2080 SUPER

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 8,589 MB

VRAM: 8,589 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 3.0 (OpenCL 3.0 CUDA)

Device version: 3.0 (OpenCL 3.0 CUDA)

Vendor name: NVIDIA

Driver: UNKNOWN

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 410 GB / s

Compute score: 4,598.46

Device name string: NVIDIA GeForce RTX 2080 SUPER

Device vendor string: NVIDIA Corporation

Platform name string: NVIDIA CUDA

Platform vendor string: NVIDIA Corporation

End platform OpenCL

{803 ms}

Exit code kExitNormal

End sniffer 2022-06-30 21:49:56

[kStatusNormal, kExitNormal]

[936 ms]

Finish RunAllAPIs

[2018 ms]

Start GetSnifferResult

[2018 ms]

Finish GetSnifferResult

------- Sniffer output

======= GPU

License Type: Subscription

Serial number: 91190983855679453847

GUIDBucket:

Composite Core (enable_composite_core): on

Composite Core GPU (comp_core_gpu): off

Composite Core Threads (MultithreadedCompositing): on

Composite Core UI (comp_core_ui): off

Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\

Temporary file path: C:\Users\dakot\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 460.0G, 59.6G free

Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\

Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:

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AdbePM.dll PatchMatch 2022/02/25:12:53:06 1.a395fef450779ea9616c03e6954212ab52393b07 1.a395fef450779ea9616c03e6954212ab52393b07

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AdobeOwl.dll Adobe Owl 5.5.0

AdobePDFL.dll PDFL 2022/05/30-10:43:04 79.c012c40 79.c012c40

AdobePDFSettings.dll Adobe PDFSettings 1.07

AdobePIP.dll Adobe Product Improvement Program 8.2.0.16

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AdobeXMP.dll Adobe XMP Core 2022/05/09-07:22:29 79.566ebc5 79.566ebc5

AdobeXMPFiles.dll Adobe XMP Files 2022/05/09-07:22:29 79.566ebc5 79.566ebc5

AdobeXMPScript.dll Adobe XMP Script 2022/05/09-07:22:29 79.566ebc5 79.566ebc5

adobe_caps.dll Adobe CAPS 10,0,0,6

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AIDE.dll AIDE 2022/05/11-19:49:04 79.6814115 79.6814115

aifm.dll AIFM 1.0 23.68434

AILib.dll Adobe Illustrator 2022 26.0.0

aiport.dll AIPort 1.0 23.68434

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AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e

AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e

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CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0

DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2

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dvaaccelerate.dll photoshopdva 22.0.0

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dvaaudiodevice.dll photoshopdva 22.0.0

dvacore.dll photoshopdva 22.0.0

dvacrashhandler.dll Adobe Audition CC 2017 10.0.0

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dvaui.dll photoshopdva 22.0.0

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dynamic-torqnative.dll Unified Extensibility Platform uxp-6.1.1-uxpr

dynamiclink.dll photoshopdva 22.0.0

ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3

filterport.dll FilterPort 1.1 O

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igestep30.dll IGES Reader 9.3.0.113

ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)

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ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)

ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.3 (r0x0ee262de)

ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.3 (r0x0ee262de)

ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)

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ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.3 (r0x0ee262de)

ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)

ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.3 (r0x0ee262de)

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ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)

ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)

ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.3 (r0x0ee262de)

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ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)

ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)

ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.3 (r0x0ee262de)

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JP2KLib.dll JP2KLib 2022/05/09-11:17:40 79.1198525 79.1198525

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libzip.dll photoshopdva 22.0.0

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PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100

PSCloud.dll 1.0.0.1

PSRes.dll Adobe Photoshop 2022 23.4

PSViews.dll Adobe Photoshop 2022 23.4

ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3

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Unified Extensibility Platform uxp-6.1.1-uxpr

UPIC 2.4.1

Required plugins:

Accented Edges 23.4 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 23.4 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 23.4 - from the file “Filter Gallery.8bf”

Average 23.4 - from the file “Average.8bf”

Bas Relief 23.4 - from the file “Filter Gallery.8bf”

BMP 23.4 - from the file “Standard MultiPlugin.8bf”

Camera Raw 14.4.1 - from the file “Camera Raw.8bi”

Camera Raw Filter 14.4.1 - from the file “Camera Raw.8bi”

Chalk && Charcoal 23.4 - from the file “Filter Gallery.8bf”

Charcoal 23.4 - from the file “Filter Gallery.8bf”

Chrome 23.4 - from the file “Filter Gallery.8bf”

Cineon 23.4 - from the file “Cineon.8bi”

Clouds 23.4 - from the file “Clouds.8bf”

Color Halftone 23.4 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 23.4 - from the file “Filter Gallery.8bf”

Conté Crayon 23.4 - from the file “Filter Gallery.8bf”

Craquelure 23.4 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 23.4 - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 23.4 - from the file “Standard MultiPlugin.8bf”

Crosshatch 23.4 - from the file “Filter Gallery.8bf”

Crystallize 23.4 - from the file “Standard MultiPlugin.8bf”

Cutout 23.4 - from the file “Filter Gallery.8bf”

Dark Strokes 23.4 - from the file “Filter Gallery.8bf”

De-Interlace 23.4 - from the file “Standard MultiPlugin.8bf”

Dicom 23.4 - from the file “Dicom.8bi”

Difference Clouds 23.4 - from the file “Clouds.8bf”

Diffuse Glow 23.4 - from the file “Filter Gallery.8bf”

Displace 23.4 - from the file “Standard MultiPlugin.8bf”

Dry Brush 23.4 - from the file “Filter Gallery.8bf”

Entropy 23.4 - from the file “statistics.8ba”

Export Color Lookup Tables 23.4 - from the file “Export3DLUT.8be”

Extrude 23.4 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 23.4 - from the file “FastCore.8bx”

Fibers 23.4 - from the file “Standard MultiPlugin.8bf”

Film Grain 23.4 - from the file “Filter Gallery.8bf”

Filter Gallery 23.4 - from the file “Filter Gallery.8bf”

Fresco 23.4 - from the file “Filter Gallery.8bf”

Glass 23.4 - from the file “Filter Gallery.8bf”

Glowing Edges 23.4 - from the file “Filter Gallery.8bf”

Grain 23.4 - from the file “Filter Gallery.8bf”

Graphic Pen 23.4 - from the file “Filter Gallery.8bf”

Halftone Pattern 23.4 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 23.4 - from the file “HalideBottlenecks.8bx”

HDRMergeUI 23.4 - from the file “HDRMergeUI.8bf”

HSB/HSL 23.4 - from the file “Standard MultiPlugin.8bf”

IFF Format 23.4 - from the file “Standard MultiPlugin.8bf”

IGES 23.4 - from the file “U3D.8bi”

Ink Outlines 23.4 - from the file “Filter Gallery.8bf”

JPEG 2000 23.4 - from the file “JPEG2000.8bi”

Kurtosis 23.4 - from the file “statistics.8ba”

Lens Blur 23.4 - from the file “Lens Blur.8bf”

Lens Correction 23.4 - from the file “Lens Correction.8bf”

Lens Flare 23.4 - from the file “Standard MultiPlugin.8bf”

Liquify 23.4 - from the file “Liquify.8bf”

Matlab Operation 23.4 - from the file “ChannelPort.8bf”

Maximum 23.4 - from the file “statistics.8ba”

Mean 23.4 - from the file “statistics.8ba”

Measurement Core 23.4 - from the file “MeasurementCore.8me”

Median 23.4 - from the file “statistics.8ba”

Mezzotint 23.4 - from the file “Standard MultiPlugin.8bf”

Minimum 23.4 - from the file “statistics.8ba”

MMXCore Routines 23.4 - from the file “MMXCore.8bx”

Mosaic Tiles 23.4 - from the file “Filter Gallery.8bf”

Multiprocessor Support 23.4 - from the file “MultiProcessor Support.8bx”

Neon Glow 23.4 - from the file “Filter Gallery.8bf”

Note Paper 23.4 - from the file “Filter Gallery.8bf”

NTSC Colors 23.4 - from the file “NTSC Colors.8bf”

Ocean Ripple 23.4 - from the file “Filter Gallery.8bf”

OpenEXR 23.4 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 23.4 - from the file “Filter Gallery.8bf”

Palette Knife 23.4 - from the file “Filter Gallery.8bf”

Patchwork 23.4 - from the file “Filter Gallery.8bf”

Paths to Illustrator 23.4 - from the file “Standard MultiPlugin.8bf”

PCX 23.4 - from the file “PCX.8bi”

Photocopy 23.4 - from the file “Filter Gallery.8bf”

Picture Package Filter 23.4 - from the file “ChannelPort.8bf”

Pinch 23.4 - from the file “Standard MultiPlugin.8bf”

Pixar 23.4 - from the file “Pixar.8bi”

Plaster 23.4 - from the file “Filter Gallery.8bf”

Plastic Wrap 23.4 - from the file “Filter Gallery.8bf”

Pointillize 23.4 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 23.4 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 23.4 - from the file “PBM.8bi”

Poster Edges 23.4 - from the file “Filter Gallery.8bf”

PRC 23.4 - from the file “U3D.8bi”

Radial Blur 23.4 - from the file “Standard MultiPlugin.8bf”

Radiance 23.4 - from the file “Radiance.8bi”

Range 23.4 - from the file “statistics.8ba”

Render Color Lookup Grid 23.4 - from the file “Export3DLUT.8be”

Reticulation 23.4 - from the file “Filter Gallery.8bf”

Ripple 23.4 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 23.4 - from the file “Filter Gallery.8bf”

Save for Web 23.4 - from the file “Save for Web.8be”

ScriptingSupport 23.4 - from the file “ScriptingSupport.8li”

Shear 23.4 - from the file “Standard MultiPlugin.8bf”

Skewness 23.4 - from the file “statistics.8ba”

Smart Blur 23.4 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 23.4 - from the file “Filter Gallery.8bf”

Solarize 23.4 - from the file “Solarize.8bf”

SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”

Spatter 23.4 - from the file “Filter Gallery.8bf”

Spherize 23.4 - from the file “Standard MultiPlugin.8bf”

Sponge 23.4 - from the file “Filter Gallery.8bf”

Sprayed Strokes 23.4 - from the file “Filter Gallery.8bf”

Stained Glass 23.4 - from the file “Filter Gallery.8bf”

Stamp 23.4 - from the file “Filter Gallery.8bf”

Standard Deviation 23.4 - from the file “statistics.8ba”

Substance Filter NO VERSION - from the file “MaterialFilter.8bf”

Sumi-e 23.4 - from the file “Filter Gallery.8bf”

Summation 23.4 - from the file “statistics.8ba”

Targa 23.4 - from the file “Standard MultiPlugin.8bf”

Texturizer 23.4 - from the file “Filter Gallery.8bf”

Tiles 23.4 - from the file “Standard MultiPlugin.8bf”

Torn Edges 23.4 - from the file “Filter Gallery.8bf”

Twirl 23.4 - from the file “Standard MultiPlugin.8bf”

U3D 23.4 - from the file “U3D.8bi”

Underpainting 23.4 - from the file “Filter Gallery.8bf”

Vanishing Point 23.4 - from the file “VanishingPoint.8bf”

Variance 23.4 - from the file “statistics.8ba”

Water Paper 23.4 - from the file “Filter Gallery.8bf”

Watercolor 23.4 - from the file “Filter Gallery.8bf”

Wave 23.4 - from the file “Standard MultiPlugin.8bf”

WIA Support 23.4 - from the file “WIASupport.8li”

Wind 23.4 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 23.4 - from the file “WBMP.8bi”

ZigZag 23.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.11.0.25 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.11.0\"

CDO: 1.120.0

CmdN: 1.11.2

CDP: 1.143.0

Projects: 1.3.10

Loaded at: 118 ms - launch time impact: 0 ms

ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"

CCX Commenting UXP Webview (Loaded) 23.5.1.0 - from the file "Required Folder"

Loaded at: 5308 ms - launch time impact: 0 ms

CCX Sharesheet UXP (Prepared) 23.6.0.0 - from the file "Required Folder"

Share Panel (Loaded) 1.0.0.0 - from the file "Required Folder"

Loaded at: 124 ms - launch time impact: 0 ms

CC Libraries Panel (Prepared) 3.19.218.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\"

CAPTURE: 2.0.26 STOCK: 2.0.40

Neural Filters (Prepared) 1.12.2.0 - from the file "Required Folder"

Photoshop UXP Export-As (Prepared) 5.8.7.0 - from the file "Required Folder"

Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"

Loaded at: 5309 ms - launch time impact: 0 ms

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"

IC popup message (Loaded) 1.0.0.0

Loaded at: 4312 ms - launch time impact: 0 ms

Multilayer Protection (Loaded) 1.0.0.0

Loaded at: 4313 ms - launch time impact: 0 ms

Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"

Loaded at: 5100 ms - launch time impact: 0 ms

Discover Panel (Loaded) 2.6.0.20 - from the file "Required Folder"

Loaded at: 5309 ms - launch time impact: 0 ms

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\index.html”

com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\extensions\stock-panel-licensing\index.html”

com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\extensions\capture\capture.html”

Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\manager.html”

Installed TWAIN devices: NONE

Report · Jul 22, 2022

@Daniel Presedo @CoryShubert Bumping the issue in case it's been forgotten.

Report · Jul 25, 2022

Have not forgotten, everyone has unique hardware and determining what is slightly different is challenging.

Can one assume "the canvas in the middle of the screen disappears or doesn't actually move" is only on Cinitiq Monitor?

Maybe it is something we can learn from DXDiag... if you want to email me daniel at adobe dot com that output I can see if this is a bread crumb to this issue.

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