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199

P: Photoshop 24.3 Strobes in Black and White when Opening files

New Here ,
Mar 13, 2023 Mar 13, 2023

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when attempting to open a photo in Photoshop on my HP Laptop, details below, the photo appears in the layers tab bottom right, but not in the workspace /desktop: It is a constant Black / White strobe. The desktop /workspace flashes Black and white

.
Processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
Installed RAM 16.0 GB (15.9 GB usable)

System type 64-bit operating system, x64-based processor

Edition Windows 10 Pro
Version 21H2
Installed on ā€Ž24/ā€Ž03/ā€Ž2021
OS build 19044.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

TOPICS
macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Mar 22, 2023 Mar 22, 2023

Hi All,

 

Apologies for the flashing/strobing you're experiencing when opening files, this tends to affect older graphics cards (GPU) that don't support all of the aspects of DirectX 12.

 

For Windows:

  1. Update Photoshop to version 24.5 or later
  2. Enable the Older GPU Mode option in Preferences > Technology Previews > ā€œUse Older GPU Mode (pre 2016)"
  3. Check if there's a GPU driver update available and update if so

 

For macOS:

  1. Update Photoshop to version 24.5 or later
  2. Update to a newer or latest ma
...

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correct answers 1 Pinned Reply

Adobe Employee , Mar 30, 2023 Mar 30, 2023

We would like to find out if there are any of you on Windows for whom:

 

A. Use Older GPU Mode is Checked, and

B. Deactivate Native canvas is Unchecked, and

C. are still experiencing this strobing issue with a GPU that supports DirectX 12?

 

If so, could you please provide Photoshop's Help > System Info dialog text in this thread?

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replies 1249 Replies 1249
New Here ,
Apr 19, 2023 Apr 19, 2023

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Ich habe Adobe Photoshop ca. 20 Jahre lang genutzt und war zufrieden damit. Photoshop funktioniert nun leider nicht mehr. Ich will Photoshop auf meinem PC nutzen, vorerst ohne cloud und all den unnƶtigen Firlefanz, den ich nicht benƶtige.

Wenn sich das Programm ƶffnen lƤƟt, dauert es ca. 5 Minuten . Das Fenster, in dem man das zu bearbeitende Foto sehen sollte, ist schwarz, oder blinkt schwarz/weiƟ. Updates Ć¼ber creativ cloud dauern ewig, dann funktioniert wieder was anderes nicht. Warum?! Was ist passiert mit ADOBE?!

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New Here ,
Apr 19, 2023 Apr 19, 2023

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Went through the community answers, still not working on my system.

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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@Payal Thubrikar go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop

2023-03-25 10_03_30-Preferences.png

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New Here ,
Apr 19, 2023 Apr 19, 2023

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Hi, my screen is flashing white/black when trying to open png file. Anybody has faced the same issue with Photoshop CS6?

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Community Expert ,
Apr 19, 2023 Apr 19, 2023

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Sounds like your using the latest photoshop cc version, not photoshop cs6.

In photoshop go to Edit>Preferences > Technology Previews and check Disable Native Canvas, then restart Photoshop

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New Here ,
Apr 19, 2023 Apr 19, 2023

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Hallo, bei mir flackert das Photoshop Dokument einfach schwarzweiƟ die ganze Zeit. Ich kann das neue Dokument nicht sehen und auch wenn ich ein Bild ƶffnen mƶchte, flackert es nur schwarzweiƟ vor sich hin. Ich habe den Grafiktreiber schon aktualisiert und es steht auch als "GPU ist kompatibel" in der Photoshop Hilfe alles richtig da. (grĆ¼ne HƤkchen Ć¼berall) Was kann ich noch tun?

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New Here ,
Apr 19, 2023 Apr 19, 2023

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Yes here the same problem. I had all updates ready. And still not working.  I hope somewone can help us?

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New Here ,
Apr 20, 2023 Apr 20, 2023

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Seit dem letzten Update lassen sich Dateien in Photoshop nicht mehr richtig anzeigen. Es flackert immer schwarz - weiƟ. Kann mir jemand weiterhelfen? Egal was ich ƶffnen will, png, psd, pdf.

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Community Expert ,
Apr 20, 2023 Apr 20, 2023

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Black and white flickering when opening images or starting new documents is a known issue. Here's the solution from https://helpx.adobe.com/photoshop/kb/known-issues.html:

 

As a workaround, follow the steps below:

  1. Enable the Older GPU Mode option in Preferences > Technology Previews > ā€œUse Older GPU Mode (pre 2016)ā€
  2. If you are still having trouble, try enabling the Deactivate Native Canvas option in Technology Previews.

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New Here ,
Apr 20, 2023 Apr 20, 2023

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Thank you. This will works> Happy<3

 

 

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Apr 20, 2023 Apr 20, 2023

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When creating a new file and whn opening an existing file, Photoshop strobes black and white. It's migraine inducing and probobly a danger for epileptics. I am using an hp EliteOne 800 PC, with a adobe subscription. System Info is----

 

Adobe Photoshop Version: 24.4.1 20230418.r.449 53a6c60 x64
Number of Launches: 49
Operating System: Windows 10 64-bit
Version: 10 10.0.19044.2846
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 4
Processor speed: 2993 MHz
Built-in memory: 8082 MB
Free memory: 5165 MB
Memory available to Photoshop: 5442 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.4
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.0.24
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Intel(R) HD Graphics 4600
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 2,264 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=755035746 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64

[690 ms]
Start sniffer 2023-04-20 14:56:35
# Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=755035746 -comment=Photoshop Version: Adobe Photoshop 24.4.1 20230418.r.449 53a6c60 x64

{199 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) HD Graphics 4600 index=0)

# devices: 1
Device 0
Name: Intel(R) HD Graphics 4600
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 2,264 MB
VRAM: 117 MB
Dedicated System RAM: 0 MB
Shared System RAM: 2,147 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Model: INTEL_HD_4600
Driver date: 2020-05-15 000000.000000-000
Driver age: 35 months
Driver version: 20.19.15.5144
Supports UMA: SUPPORTED
D3D-ID: 1042
End platform native
{307 ms}

{307 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) HD Graphics 4600 index=0)

# devices: 1
Device 0
Name: Intel(R) HD Graphics 4600
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 2,264 MB
VRAM: 117 MB
Dedicated System RAM: 0 MB
Shared System RAM: 2,147 MB
API version: 4.3 (4.3.0 - Build 20.19.15.5144)
Device version: 4.3 (4.3.0 - Build 20.19.15.5144)
Vendor name: INTEL
Model: INTEL_HD_4600
Driver date: 2020-05-15 000000.000000-000
Driver age: 35 months
Driver version: 20.19.15.5144
GLSL version: 4.30 (4.30 - Build 20.19.15.5144)
End platform OpenGL
{338 ms}

{338 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) HD Graphics 4600
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,708 MB
VRAM: 1,708 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 )
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Model: INTEL_HD_4600
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 14 GB / s
Compute score: 168.872
Device name string: Intel(R) HD Graphics 4600
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{616 ms}

Exit code kExitNormal
End sniffer 2023-04-20 14:56:36
[kStatusNormal, kExitNormal]

[690 ms]
Finish RunAllAPIs

[2776 ms]
Start GetSnifferResult

[2776 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040212102427465171
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\user\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 217.7G, 120.9G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
ACE.dll ACE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPFiles.dll Adobe XMP Files 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPScript.dll Adobe XMP Script 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AGM.dll AGM 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/02/18-12:18:34 79.78f7814 79.78f7814
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
BIBUtils.dll BIBUtils 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.0.1-3-e8edf70
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/02/06-19:10:37 79.02b25b1 79.02b25b1
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll MicrosoftĀ® WindowsĀ® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/02/16-16:16:44 79.52a7d42 79.52a7d42
onnxruntime.dll MicrosoftĀ® WindowsĀ® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.4
PSViews.dll Adobe Photoshop 2023 24.4
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.099073f 79.099073f
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Unified Extensibility Platform uxp-7.0.1-3-e8edf70
UPIC 2.6.0


Required plugins:

Accented Edges 24.4 - from the file ā€œFilter Gallery.8bfā€
Adaptive Wide Angle 24.4 - from the file ā€œAdaptive Wide Angle.8bfā€
Angled Strokes 24.4 - from the file ā€œFilter Gallery.8bfā€
Average 24.4 - from the file ā€œAverage.8bfā€
Bas Relief 24.4 - from the file ā€œFilter Gallery.8bfā€
BMP 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Camera Raw 15.3 - from the file ā€œCamera Raw.8biā€
Camera Raw Filter 15.3 - from the file ā€œCamera Raw.8biā€
Chalk && Charcoal 24.4 - from the file ā€œFilter Gallery.8bfā€
Charcoal 24.4 - from the file ā€œFilter Gallery.8bfā€
Chrome 24.4 - from the file ā€œFilter Gallery.8bfā€
Cineon 24.4 - from the file ā€œCineon.8biā€
Clouds 24.4 - from the file ā€œClouds.8bfā€
Color Halftone 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Colored Pencil 24.4 - from the file ā€œFilter Gallery.8bfā€
ContĆ© Crayon 24.4 - from the file ā€œFilter Gallery.8bfā€
Craquelure 24.4 - from the file ā€œFilter Gallery.8bfā€
Crop and Straighten Photos 24.4 - from the file ā€œCropPhotosAuto.8liā€
Crop and Straighten Photos Filter 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Crosshatch 24.4 - from the file ā€œFilter Gallery.8bfā€
Crystallize 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Cutout 24.4 - from the file ā€œFilter Gallery.8bfā€
Dark Strokes 24.4 - from the file ā€œFilter Gallery.8bfā€
De-Interlace 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Dicom 24.4 - from the file ā€œDicom.8biā€
Difference Clouds 24.4 - from the file ā€œClouds.8bfā€
Diffuse Glow 24.4 - from the file ā€œFilter Gallery.8bfā€
Displace 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Dry Brush 24.4 - from the file ā€œFilter Gallery.8bfā€
Entropy 24.4 - from the file ā€œstatistics.8baā€
Export Color Lookup Tables 24.4 - from the file ā€œExport3DLUT.8beā€
Extrude 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
FastCore Routines 24.4 - from the file ā€œFastCore.8bxā€
Fibers 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Film Grain 24.4 - from the file ā€œFilter Gallery.8bfā€
Filter Gallery 24.4 - from the file ā€œFilter Gallery.8bfā€
Fresco 24.4 - from the file ā€œFilter Gallery.8bfā€
Glass 24.4 - from the file ā€œFilter Gallery.8bfā€
Glowing Edges 24.4 - from the file ā€œFilter Gallery.8bfā€
Grain 24.4 - from the file ā€œFilter Gallery.8bfā€
Graphic Pen 24.4 - from the file ā€œFilter Gallery.8bfā€
Halftone Pattern 24.4 - from the file ā€œFilter Gallery.8bfā€
Halide Bottlenecks 24.4 - from the file ā€œHalideBottlenecks.8bxā€
HDRMergeUI 24.4 - from the file ā€œHDRMergeUI.8bfā€
HSB/HSL 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
IFF Format 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Ink Outlines 24.4 - from the file ā€œFilter Gallery.8bfā€
JPEG 2000 24.4 - from the file ā€œJPEG2000.8biā€
Kurtosis 24.4 - from the file ā€œstatistics.8baā€
Lens Blur 24.4 - from the file ā€œLens Blur.8bfā€
Lens Correction 24.4 - from the file ā€œLens Correction.8bfā€
Lens Flare 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Liquify 24.4 - from the file ā€œLiquify.8bfā€
Matlab Operation 24.4 - from the file ā€œChannelPort.8bfā€
Maximum 24.4 - from the file ā€œstatistics.8baā€
Mean 24.4 - from the file ā€œstatistics.8baā€
Measurement Core 24.4 - from the file ā€œMeasurementCore.8meā€
Median 24.4 - from the file ā€œstatistics.8baā€
Mezzotint 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Minimum 24.4 - from the file ā€œstatistics.8baā€
MMXCore Routines 24.4 - from the file ā€œMMXCore.8bxā€
Mosaic Tiles 24.4 - from the file ā€œFilter Gallery.8bfā€
Multiprocessor Support 24.4 - from the file ā€œMultiProcessor Support.8bxā€
Neon Glow 24.4 - from the file ā€œFilter Gallery.8bfā€
Note Paper 24.4 - from the file ā€œFilter Gallery.8bfā€
NTSC Colors 24.4 - from the file ā€œNTSC Colors.8bfā€
Ocean Ripple 24.4 - from the file ā€œFilter Gallery.8bfā€
OpenEXR 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Paint Daubs 24.4 - from the file ā€œFilter Gallery.8bfā€
Palette Knife 24.4 - from the file ā€œFilter Gallery.8bfā€
Patchwork 24.4 - from the file ā€œFilter Gallery.8bfā€
Paths to Illustrator 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
PCX 24.4 - from the file ā€œPCX.8biā€
Photocopy 24.4 - from the file ā€œFilter Gallery.8bfā€
Picture Package Filter 24.4 - from the file ā€œChannelPort.8bfā€
Pinch 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Pixar 24.4 - from the file ā€œPixar.8biā€
Plaster 24.4 - from the file ā€œFilter Gallery.8bfā€
Plastic Wrap 24.4 - from the file ā€œFilter Gallery.8bfā€
Pointillize 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Polar Coordinates 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Portable Bit Map 24.4 - from the file ā€œPBM.8biā€
Poster Edges 24.4 - from the file ā€œFilter Gallery.8bfā€
Radial Blur 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Radiance 24.4 - from the file ā€œRadiance.8biā€
Range 24.4 - from the file ā€œstatistics.8baā€
Render Color Lookup Grid 24.4 - from the file ā€œExport3DLUT.8beā€
Reticulation 24.4 - from the file ā€œFilter Gallery.8bfā€
Ripple 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Rough Pastels 24.4 - from the file ā€œFilter Gallery.8bfā€
Save for Web 24.4 - from the file ā€œSave for Web.8beā€
ScriptingSupport 24.4 - from the file ā€œScriptingSupport.8liā€
Shear 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Skewness 24.4 - from the file ā€œstatistics.8baā€
Smart Blur 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Smudge Stick 24.4 - from the file ā€œFilter Gallery.8bfā€
Solarize 24.4 - from the file ā€œSolarize.8bfā€
SP Substance Suite NO VERSION - from the file ā€œMaterialSuite.8liā€
Spatter 24.4 - from the file ā€œFilter Gallery.8bfā€
Spherize 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Sponge 24.4 - from the file ā€œFilter Gallery.8bfā€
Sprayed Strokes 24.4 - from the file ā€œFilter Gallery.8bfā€
Stained Glass 24.4 - from the file ā€œFilter Gallery.8bfā€
Stamp 24.4 - from the file ā€œFilter Gallery.8bfā€
Standard Deviation 24.4 - from the file ā€œstatistics.8baā€
Substance NO VERSION - from the file ā€œMaterialFilter.8bfā€
Sumi-e 24.4 - from the file ā€œFilter Gallery.8bfā€
Summation 24.4 - from the file ā€œstatistics.8baā€
Targa 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Texturizer 24.4 - from the file ā€œFilter Gallery.8bfā€
Tiles 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Torn Edges 24.4 - from the file ā€œFilter Gallery.8bfā€
Twirl 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Underpainting 24.4 - from the file ā€œFilter Gallery.8bfā€
Vanishing Point 24.4 - from the file ā€œVanishingPoint.8bfā€
Variance 24.4 - from the file ā€œstatistics.8baā€
Water Paper 24.4 - from the file ā€œFilter Gallery.8bfā€
Watercolor 24.4 - from the file ā€œFilter Gallery.8bfā€
Wave 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
WIA Support 24.4 - from the file ā€œWIASupport.8liā€
Wind 24.4 - from the file ā€œStandard MultiPlugin.8bfā€
Wireless Bitmap 24.4 - from the file ā€œWBMP.8biā€
ZigZag 24.4 - from the file ā€œStandard MultiPlugin.8bfā€

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.5.0.61 - from the file "Required Folder"
CDO: 1.136.2
CmdN: 1.17.4
CDP: 1.160.2
Projects: 1.7.0
Loaded at: 151 ms - launch time impact: 68 ms
ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 7639 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 155 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 157 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 4863 ms - launch time impact: 14 ms
CC Libraries Panel (Prepared) 3.22.9.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.33.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 7641 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.6.10.0 - from the file "Required Folder"
Loaded at: 7642 ms - launch time impact: 1 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 5172 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 5174 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.4.0.32 - from the file "Required Folder"
Loaded at: 7645 ms - launch time impact: 2 ms
Neural Filters (Loaded) 1.15.0.95 - from the file "Required Folder"
Loaded at: 14408 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 27

Extensions:

Libraries 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\index.htmlā€
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\stock-panel-licensing\index.htmlā€
com.adobe.capture.extension 2.0.41 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\extensions\capture\capture.htmlā€
Export As 4.8.15 - from the file ā€œC:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā€
Export As 4.8.15 - from the file ā€œC:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlā€
com.adobe.cclibraries.manager 1.0.0 - from the file ā€œC:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_22_9\manager.htmlā€

Installed TWAIN devices: NONE

 

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Community Expert ,
Apr 20, 2023 Apr 20, 2023

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@CJ22564059va5l 

Your PC is seriously under powered to run Photoshop, you really need to consider purchasing a new PC, your current system is 10 years old.

Built-in memory: 8082 MB
Intel(R) HD Graphics 4600

https://helpx.adobe.com/ie/photoshop/system-requirements.html

Go to Edit > Preferences > Technology Previews and enable this option, then restart Photoshop, this may or may not work for you.

2023-03-25 10_03_30-Preferences.png

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Community Beginner ,
Mar 22, 2023 Mar 22, 2023

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I've just updated to Photoshp 24.3 and now, when I try to open a file I get a horrible flashing white screen although all the layers are showing on the right hand side I can't see them in the main part of the screen, just the white flashing light. Just as well I'm not epileptic because it almost like a strobe light.  Anyone know a fix for this that's not technical please?  

 

P.S. I'm on Windows 11.

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Community Expert ,
Mar 22, 2023 Mar 22, 2023

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Hi

Issues like that are usually related to the GPU driver, have you try updating that from the manufacturers website.

Edit: seems you're not the only one with the issue.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshope-strobe-lights-flashes-error/idi-p...

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Community Beginner ,
Mar 22, 2023 Mar 22, 2023

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Thanks for the reply Ged.  My GPU driver is up to date but I've just disabled it in Photoshop and the flashing has stopped.  Thanks very much for your help šŸ™‚

Cheers

Nichola

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Community Expert ,
Mar 22, 2023 Mar 22, 2023

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@nicknz you will lose some features that require a GPU, what exact GPU do you have in your system

2023-03-22 08_55_35-Photoshop graphics processor (GPU) card FAQ ā€” Mozilla Firefox.png

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Community Expert ,
Mar 22, 2023 Mar 22, 2023

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@nicknz try enabling the GPU again and then enabling Deactivate Native Canvas and restarting Photoshop

2023-03-22 14_19_38-Adobe Photoshop 2023.png

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Community Beginner ,
Mar 23, 2023 Mar 23, 2023

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This worked for me.

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New Here ,
Mar 25, 2023 Mar 25, 2023

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Thx, this work for me

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Contributor ,
Mar 26, 2023 Mar 26, 2023

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Instead of checking "Deactivate Native Canvas" you can instead check "Enable GPU mode (pre 2016)" at the end of Technology Previews list, then restart PS. This also solved the issue for me and does not seem to cause any adverse performance issues. If my findings change I will post an update accordingly.

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New Here ,
Apr 04, 2023 Apr 04, 2023

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Enable GPU mode (pre 2016) worked for me. That flashing screen was seizure inducing.  WTF.

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New Here ,
Apr 08, 2023 Apr 08, 2023

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Thanks this worked for me as well

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New Here ,
Mar 24, 2023 Mar 24, 2023

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I had the same problem. Thanks @Ged_Traynor

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Community Expert ,
Mar 24, 2023 Mar 24, 2023

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@Barcelos Fotografia you're welcome šŸ™‚

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Community Beginner ,
Mar 25, 2023 Mar 25, 2023

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I have the same problem on Windows 10.

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