Pen pressure not working in the new Photoshop 2020 (21.0.2)

[Arashocky]

After installing the new Photoshop 2020 on my Wacom Companion 2, turns out the pen pressure is NOT WORKING at all. However the previous versions (20.0.6 and 19.1.6) still work perfectly with the pen pressure. 

Has anyone run into that issue ?

{Thread renamed by moderator}

[chad.rolfs]

Pen pressure loss was fixed on Win with 21.1.3.  It is still broken on Mac.  This issue reproduces when switching focus away from Photoshop and then back.  Currently working on fixing that.

[ladislas10]

Please fix this on mac. Lot's of user are experiencing difficulties to use the program, we workflow is constantly slowed down, it's been weeks that there's no solution on this.

Thanks 

[chad.rolfs]

Cause of this issue (Pressure sensitivity loss on Mac): changing focus away from Photoshop and then back. Workaround to avoid this or restore sensitivity without relaunch: If you switch focus back to PS by using the stylus to paint, you'll experience this. Instead, switch focus back to PS via CMD+Tab. Also, if you run into this, using the eraser end of the stylus will restore pressure sensitivity. Bug fix for this will be out in the next update, coming very soon!

[abrownknee]

I have an UGEE 2150. I had the same issue however it was a tablet setting for me. I had to enable the "Enable Digital Ink" option. Not sure if there is a similar setting for any of the fancier tablets out there. 

Pen pressure works for me after enabling that setting.

[alexhadji]

I've recently updated to the newest photoshop as of yesterday and seems like everything is working back to normal. Not sure about windows but on the Mac Catalina, everything is back to normal.

aleX

[chad.rolfs]

Thanks for confirming aleX!  There is still an open bug with build-up where you can get blobs at the start of your stroke.  That'll be fixed in the next update.

[alexhadji]

Hi Chad,

Indeed, yes I see what you mean. there are blobs when you first press. That would be beneficial with certain brushes to correct. I look forward to the next update which will fix that.

Thanks Chad and thanks for correcting these issues. 

aleX

[ggrimm76]

That is great news. I am using the "munch" brush and always getting those blobs at the start. Now I am working with an older version of ps and can't wait for that being fixed. Thanks for keeping us updated!

[viktorc92663764]

it helps. thank you (Windows 10 pro+ Wacom Intous 3)

[crodat]

it helps, thanks.

looking forward to the real fix.

c

[timm45589699]

Some friendly advise to everyone. This didint solve it at first but that was because i named the file with .txt at the end. When you just name the file PSUserConfig it workt for me!

Thanks for the help!

[davescm · Accepted solution]

Update : With 21.2.2 you may need to remove the PSUserConfig.txt file

The latest versions are designed to work with Windows Ink and Adobe have made improvements in that area, many of the old bugs have been addressed. I've used Windows Ink here for the last year.

Remove the PSUserConfig.txt file and in Wacom tablet properties check Windows Ink.

Dave

[adonijahs42160970]

So now with this latest update it seems they fixed the original issue. Now to get pen pressure to work I had to DELETE this PSUserConfig.txt file

[Karmalakas]

Looks like Adobe solved Pen Pressure issue, but introduced completely other.
All third party panels I have (from 3 different developers) are now messed up. With mouse they work fine, but with pen... Almost all buttons, tabs and other clickable elements needs a double tap with a pen to do what they supposed to do.

Also they messed up even their own panels. The main one is Curves. Barely usable. Trying to adjust very slightly, it thinks it's a long press and you need to release and then adjust again to see real-time changes. Lots of places are messed up now if you're using only pen.

[Erik--H]

I've had to role back to 21.20. Adobe may have addressed the issue with Wacom pen pressure and not needing the PSUserConfig any longer, but as Karmalakas pointed, they've introduced other issues.

1. For example when resizing the brush in Photoshop when using Alt+RMB on Windows 10 with Windows Ink enabled, a little "Alt" text popup is shows up everytime when resizing the brush.

Anyone know how to get rid of this with Windows Ink enabled? See image below:

2. Resizing of the brush stalls out when using the Alt+RMB every couple of times with Windows Ink enabled which makes it basically unusable and extremely frustrating. This issues kills my workflow as I'm constantly resizing my brush a lot for concept art.

3. Things like MMB scrolling with a Wacom pen doesn't work with Windows Ink enabled.

4. All of the other little annoying idiosyncrasies of Windows Ink, feedback rings, text highlight graphics etc.

Maybe these aren't Adobe's problem, but eitherway, I preferred having to use the PSUserConfig at this point because at least that way we could avoid all of these Windows Ink conflicts.

I don't have these issues with Zbrush, Substance Painter, Blender, Mari, or 3d Coat when Windows Ink is disabled.

Adobe, please figure out a way for users to have the option to disable Windows Ink, even if it requires using the PSUserConfig.

Currently I won't be able to update to the latest version of  Photoshop until they figure out how to get Photoshop, Wacom and Windows Ink to play nicely together.

Maybe I'm missing a step in Windows 10 with how to disable all of the issues I listed above with Windows Ink. I'm open to suggestions:)

[davescm]

You are not addressing Adobe here. This forum is answered mainly by volunteer users. You can raise bug reports/feature requests at the link below , where they will be seen by Adobe developers.
https://feedback.photoshop.com/photoshop_family

Dave

[Erik--H]

Cheers Dave, will do. 

[chad.rolfs]

Thank you Dave.   Yes, please, please, please, when you submit a bug via that link, provide as much detail as you can, including:
PS version
OS version
Wacom drivers
Wacom model
GPU settings (Prefs > Performance)

A video or screen capture of the issue with precise steps for us to reproduce is EXTREMELY helpful.

Also there are a couple steps listed here on setup tips (see disabling long-press on Win):
https://helpx.adobe.com/photoshop/kb/tablet-support-faq-photoshop.html

The OS toast issue is a MS issue, we are asking them to help. 

[Erik--H]

Hi Chad, I've posted to an existing bug report using the link Dave provided with all of my specs excluding the video capture because I've already uninstalled and reinstalled Photoshop 6+ times since yesterday. I can't afford to do it again, having to reinstall my prefs each time. 

I'll likely wait for the next update before trying to mess with the Windows Ink settings again because at least now I can work in 21.2.0. What's the saying, 'if it ain't broke, don't fix it.'

Thanks for the info.

Erik

[Seth A]

As i have also really urgent deadlines i will roll back to previous updates. 

Should i revert back to 21.2.0 or 21.2.1 ?   

dont understand why Adobe let this bug since years now with out any fix 

thanks

[MrJoshua]

Be sure and back up all your settings and brushes,etc.  I lost all my settings and such recently trying to roll back versions.

[Erik--H]

@ Seth_A, personally I rolled back to 21.2.0 where the PSUserConfig still works. It may work in 21.2.1, but I unistalled and rienstalled so many times I lost track tbh. Be sure to back up your prefs, rolling back removes them. At least it did in my case.

[Seth A]

Thanks Eric. I know, unfortunately  i rolled back yesterday  on 21.2.1 and lost all my actions,custom brushes, workspaces etc.

this bug is weird with windows link enabled ( always on latest PS udpate) looks like is activated when you click on zoom tool and get fixed when you click the brush tool. But for sure this is not professional enviroment for work ! 

[chad.rolfs]

for #3. MMB (middle-mouse-button?). Is there a middle button on a wacom pen or are you assigning one of the buttons on the pen to scroll?  

#4. you can disable the ring, see the link I posted for disabling long-press

[Erik--H]

For #3. I'm assigning a middle click to one of the wacom buttons which is necessary for most 3d applications.

#4. I just tried what was described in the link about disabling the press and hold option which I remember having to do back in CS6 days, unfortunately that only halfway works. Within the Photoshop workspace, there are no rings, outside of the workspace, the RMB rings still exist.

Another issue:

#5. I just noticed I'm also unable to highlight browser text with my Wacom pen when Windows Ink is enabled, with or without Press and Hold enabled.