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47

Photoshop 25.9 - hangs when moving artboard

Community Beginner ,
Jun 01, 2024 Jun 01, 2024

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Hi there,

 

I'd like to report a bug, as in subject. This happens only in 25.9 version, I've downgraded to 25.7, and it doesn't happen.

 

When I have a document, with couple of artboards in it (let's say, ad banners) - when I try to move any artboard, and, after clicking on the name, and starting to drag it to move it someplace alse - when I try to pass it over any other artboard, or layer, which is outside the artboards - PS freezes. 

It happens every time, in every document I've opened.

 

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Adobe
Community Beginner ,
Oct 14, 2024 Oct 14, 2024

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Now we have a new version of Photoshop 26.0, and the bug still exist. 

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New Here ,
Oct 14, 2024 Oct 14, 2024

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Now i only using v.24 for task needs multiple project artboard and using v.25 for photo editing hahaha

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Community Beginner ,
Oct 14, 2024 Oct 14, 2024

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I simply can't believe this, Adobe you should be ashamed!
So many profesionals now have their workflow blocked, trying to solve these things with others versions? why we pay for this? Should I download a pirated version instead? since I am reciving a faulty software anyway.

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Community Beginner ,
Oct 14, 2024 Oct 14, 2024

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So frustrating. Still there. 

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New Here ,
Oct 14, 2024 Oct 14, 2024

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Same here. Cant believe they didnt fix it before releasing that new "2025" version. Insane

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Community Beginner ,
Oct 15, 2024 Oct 15, 2024

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Unfortunately, we are having the same issue and cannot find a workaround (and why should we?).

The cost of the Creative Suite is hefty enough, why should we have to find tweaks and workarounds to use the software we all chose to pay for?

 

If that wasn't bad enough, we still have the transform tool sticking.  Select to activate the box and it starts dragging or resizing itself.

 

Our system is not cheap and has more than enough power to handle anything we throw at it.

 

Get your act together, Adobe.

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Community Beginner ,
Oct 29, 2024 Oct 29, 2024

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Hi everyone, I created a new thread with a description of the bug, and I'd really appreciate it if you could vote and comment in this new thread. I hope there are many of us affected by this issue, and I’d be glad if someone at Adobe noticed it and started working on a solution. Thank you very much.

 

https://community.adobe.com/t5/creative-cloud-desktop-bugs/photoshop-26-unusable-artboards-hangs-whe...

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Explorer ,
Oct 30, 2024 Oct 30, 2024

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Excuse my ignorance, but why duplicate the issue?
It's been moved to Ideas anyway and the thread's just being diluted. There have already been reports of the bug, but admins don't agree with it.
Also, a bug report should contain more info, like steps to reproduce, severity, how frequent it is etc.

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Explorer ,
Oct 30, 2024 Oct 30, 2024

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Maybe add your specs to this report as well?
That would be of help.

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New Here ,
Oct 30, 2024 Oct 30, 2024

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I think its worth considering a class action lawsuit against Adobe for refusing to fix this issue. It quite literally makes the software unusable for any users that work with artboards for their projects. We not only pay for the sofrware license but also with the agreement that the software will be supported. 

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New Here ,
Oct 30, 2024 Oct 30, 2024

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Having the same issue. no solutions so far?

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Community Beginner ,
Oct 30, 2024 Oct 30, 2024

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no solution becouse Adobe and  "admins don't agree with it" xD.
3 pages of complaning, bug reports, specs and nothing. 

GG Adobe

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Explorer ,
Nov 04, 2024 Nov 04, 2024

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GETTING REALLY CRAZY ANYONE HAS A FIX FOR THIS??? I CANNOT WORK LIKE THIS MAN I NEED MORE THAN 4 ARTBOARDS!!!! ADOBE FIX YOUR SH*&#$(*#$(*#$

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Community Beginner ,
Nov 04, 2024 Nov 04, 2024

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It feels like Adobe are only interested in the sexy AI features and don't want to know about boring core features like simply moving artboards! This was first reported over 5 months ago and still no fix. Graphic designers are deeply frustrated and will begin to look at alternative software solutions soon. Wake up Adobe!

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New Here ,
Nov 12, 2024 Nov 12, 2024

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Upvoting. It's definitely an Adobe software issue. I've tested all of the fixes proposed by Community and the only one that worked for me was downgrading to 25.5 version. I'm using latest macOS on 14" MBP2021.

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New Here ,
Nov 12, 2024 Nov 12, 2024

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Been struggling with this and found something that kind of helps. I can drag and move artboards freely until I add text to any artboard. Then dragging becomes sluggish and frequently hangs. The more text layers, the worse it seems to be. Hiding the text sadly doesn't do anything BUT if I make the text layer a Smart Object, things seem to behave more or less normally. Seems like as long as Photoshop doesn't see a text layer, it's basically happy. Tested in 25.12.0 on Mac M1 Ventura 13.2.1.

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Community Beginner ,
Nov 13, 2024 Nov 13, 2024

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Text layers are the issue, it would appear. I've just tested this and it does 100% speed things up.  It's not as smooth as it should be but (dare I say) workable.

Thank you for this amazing workaround.

 

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New Here ,
Nov 13, 2024 Nov 13, 2024

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Nice, this did help a lot to speed things up! It's not really great for our workflow, but at least it's workable. Thanks a lot.

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New Here ,
Nov 20, 2024 Nov 20, 2024

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'Performance improvement' update for Photoshop 26.1.
Issue still there.
Adobe, you are laughable.

Screenshot 2024-11-21 131250.png

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New Here ,
Nov 27, 2024 Nov 27, 2024

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Still nothing, am working on a project right now with multiple high res artboards and it is so frustrating

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Community Beginner ,
Dec 01, 2024 Dec 01, 2024

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Wow so glad i found this post but also as most of you, no luck and not so happy. 

I even re installed and reset my whole Macbook becouse i was going to test. but no luck.

this is terrible. I have. M3 with 3tB disk and 128GB ram.  Here is a file i wsa working with this summer on the same computer and it worked fine.. Smooth as butter and i was so happy with my new monster computer

Rickard34694251yuvg_0-1733073896818.png

 

But now i couldent even move a textlayer 10px in that file without lagging and waiting for 4 minutes.

 

Common Adobe.. whats up?

 

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New Here ,
Dec 11, 2024 Dec 11, 2024

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LATEST

Same problem here. Worked finally while downgrading the version to 25.7. Adobe please get your stuff together 😭

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