Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
7

Photoshop CC 2015 Export As Desktop folder bug

Community Beginner ,
Oct 18, 2015 Oct 18, 2015

Hello,

I use Windows 10 64bit and Photoshop CC 2015 with all latest updates installed. I have an issue when i follow these steps:

If i use Export As or Quick Export and save on Desktop folder then all subfolders on Desktop open in a new window.

Thank you.

54.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
replies 137 Replies 137
New Here ,
Jun 07, 2016 Jun 07, 2016

The fix from the original poster doesn't work for me, is there something more to it?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 11, 2016 Jun 11, 2016

I can confirm that this issue still exists.  Just updated Photoshop via Creative Cloud and it reintroduced the bug onto my system.  We'll see if that registry key works again.  BTW, someone could probably write a quick batch file to change the registry key in a single click.  I would, but I don't have the expertise to do it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 11, 2016 Jun 11, 2016

For the record, all I did was update Photoshop.  I didn't even open it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 14, 2016 Jun 14, 2016

The responsibility taken upon by Adobe is disgraceful. I'm utterly shocked. This bug is very annoying and disruptive to my workflow. Two words - Ignorant and Pathetic. I can't believe people are having to put there system at risk to try resolve this issue themselves.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 14, 2016 Jun 14, 2016

I'm not sticking up for Adobe (in fact I just cancelled my subscription because of this bug and the many others in photoshop), but they did admit this is a bug back in April (about half way down the first page of this thread)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 18, 2016 Jun 18, 2016

when is this getting fixed....

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 19, 2016 Jun 19, 2016

Hey guys! I just wanted to show you guys my daily productivity!

https://gfycat.com/IllustriousCelebratedCarp

Today marks the day that I have officially given up. I am re-installing Windows 10.

If you ever see me back on this thread after today, then that means I have fallen victim of the infamous Adobe bug once again.

I'm crossing my fingers and everything I got. Wish me luck!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 19, 2016 Jun 19, 2016

I wish that would help but unfortunately the problem will come back. I have the same issue on 3 different win10 installations and one of these is a fresh one..

good luck anyway!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 19, 2016 Jun 19, 2016

It won't help. This is an adobe bug. Did you try the fix on page #1, post #15 of this thread? That worked for me (and then run it every time photoshop screws it up again)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 21, 2016 Jun 21, 2016

I'm back...

Not because I encountered the bug again after a clean install of Windows 10, but because there was just a new Photoshop 2015.5 update... hopefully this fixes the issue?

I don't know, would love to be updated by anybody who has updated with the bug.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 21, 2016 Jun 21, 2016

I've updated to the new release and it might be slightly better. Some folders have stopped double opening in new Windows but anything opened from within a folder at the desktop path opens a single new window.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 21, 2016 Jun 21, 2016

This Adobe folder glitch is literally the most mind-boggling bug I've ever

seen.

I don't know whether to laugh or cry.

George Tchetvertakov

Mobile: +61 (0)4211 869 04

Email: georgui@gmail.com

Skype ID: george.tchetvertakov

LinkedIn: *linkedin.com/in/tchetvertakov

<http://www.linkedin.com/in/tchetvertakov>*

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 14, 2016 Jul 14, 2016

Flatline Thanks for your Gif! It makes me feel like im not alone in the world

So this issue is the death of productivity. I've tried the solutions of this posts and nothing works. If you are reading this, just know... The issue is still out there. If I ever find a solution I will came here and post it

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jun 22, 2016 Jun 22, 2016

So have we figured out whether or not the new update has fixed this bug?

I'm assuming not, but we shall see.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 22, 2016 Jun 22, 2016

It looked like there was an improvement for me at first but I'm still having issues.

Getting really pissed off with it now. The customer service route has been useless and no one from Adobe has commented here for a while. I'm grateful to others who've come up with a temporary fix but this is not the experience you should be getting from premium software and I feel extremely let down.

Considering applying for a partial refund of my subscription.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 28, 2016 Jun 28, 2016

Still happening for me too. This is not just a minor bug. This is a bloody disruptive influence to my daily workflow and is incredibly frustrating. In the process of alerting some tech media about this and the ongoing reluctance of Adobe to address this.

BTW, I've updated to the latest version of Photoshop and no improvement for me.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 02, 2016 Jul 02, 2016

Yup. Just started using multiple Adobe editing programs on a brand new XPS15, including photoshop/premier/aftereffects... and have now started having this issue. Any folder I open in windows explorer via the quick access bar  ANY link in the explorer bar on the left, will open 2 new windows (duplicates) of whatever subfolder I chose.

WTF.

Please fix this Adobe.

(Windows 10, Dell XPS15)

Edit: Things have gotten worse. If I drop down in the explorer pane to the "this PC" tab, and drop open the menu, I now have THREE (3), "my documents". All of which, when selected, open into new windows, all with their own duplicate window bug.

I was mildly annoyed at the duplicate window bug, but now i'm worried. If this bug is altering the "my pc" entries, what else is it doing we can't readily see?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 03, 2016 Jul 03, 2016

It's very annoying and has been going on so long, I assume Adobe either choose to ignore it or just can't be bothered fixing it.

Either way, I've sent a few emails to some people who are quite interested in taking this further.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 04, 2016 Jul 04, 2016

Even though I cancelled my subscription and have removed all Adobe software from my machine, my windows installation still remains damaged beyond repair. (The batch script doesn't fix all instances of the problem).

Looks like I'm going to need to reinstall my OS anyway.

This is a pretty huge inconvenience. I feel like Adobe have caused this and continue to cause this through quite a bit of negligence on their end.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 15, 2016 Jul 15, 2016

It is ridiculous this is still being ignored.

I wonder how long it would take them to take the post down if I was going to post here a link to a cracked version of the suite.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 15, 2016 Jul 15, 2016

The most frustrating part about this is that it's marked as solved, so they're probably not even checking this thread.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 15, 2016 Jul 15, 2016

I don't think this is marked as solved as it says at the top an answer hasnt been provided yet. Though I just found this: Photoshop CC Export as desktop folder bug - new thread to raise awareness of this issue

where at least they recognized the issue and said they are working on it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 15, 2016 Jul 15, 2016

Marked as solved in another thread, I should've said.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 15, 2016 Jul 15, 2016

Not sure how long they need. It was 'recognised' months and months ago. Clearly they just don't give a stuff.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 21, 2016 Jul 21, 2016

First of all it is extremingly frustrating, shame on you adobe!

2) I got a small workaround that works for me. I Simply add a shortcut to the Downloads folder to my Windows Taskbar. When I open the Downloards folder this way, it does not open multiple windows when I open a subfolder. How? See: Windows 10 Forums

3) Instead of posting here, please POST BUG reports and annoy the crap out of the adobe support team: Feature Request/Bug Report Form​ or even better, contact adobe directly: Contact Customer Care - always include a link to this thread!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines