Photoshop CC 22.2 isn't deleting cropped pixels

[wpcoe]

Not sure when this started, but I think it's fairly recent:  Even with the "Delete Cropped Pixels" box checked, Photoshop does *not* delete the unwanted pixels.

This causes a noticeable slowdown in my work doing photo enhancements.  I often scan multiple photos at a time in high resolution then crop them into individual files.  With PS now *not* deleting the pixels upon cropping, every adjustment I apply is applied to the size of the original large scan, not to the smaller single-photo file like I want.  PSD file sizes are much larger, too, of course.

Is there somehow to get PS to revert to the correct action to delete everything but what's inside the Crop tool bounds when "Delete Cropped Pixels" is selected?

[gener7 · Accepted solution]

First try resetting the Crop Tool by right-clicking on its icon in the Options Bar

Using the Brush Tool as an example.

If that fails, Reset Preferences:

[wpcoe]

That seems to have done the trick.  After resetting Tools & Preferences, Photoshop is worrking as expected.  Thanks!

[ivan5E64]

Absolutely horrible advice... didn't work and now I have to completely re-do all my settings I had before and have no idea how. Definitely don't suggest doing what this post says.

[c.pfaffenbichler]

It is advisable to save relevant customized Presets (Actions, Brushes, Styles, …) in their respective formats (atn, abr, asl, …) and back them up regularly. 

[jane-e]

I don't know why it's working this way on your computer. It's fine here. Two things to try:

• Prefs > General > Reset Preferences on Quit (after backing up customization)
  or
• Use the Rectangle Marquee tool "M" > drag a rectangle (or set options in the options bar to a specific size or ratio) >
  then go to Image > Crop

~ Jane

[c.pfaffenbichler]

Are there Smart Objects involved? 

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

[defaultyqbelvdppxky]

Doesn't work on smart objects, fyi!

[Aparajita]

omg thank you!!! i went mad trying to crop. Thank you so much!!! here are some screenshots for anyone who needs it

look in layers for the smart object icon.

please note smart objects wont crop pixels outside the crop area , even when you have that option turned on!!!

[far to the west]

I just had the same issue.

In my case I imported a picture to an existing document using

the frame tool and resized it larger

The crop tool would not delete the  cropped pixels but worked perfectly in all other situations.

Hope this helps 

[c.pfaffenbichler]

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

What are the Crop Tool’s settings? 

Is the imported image a Smart Object? 

[far to the west]

All I did was not use the frame tool to place a layer on an existing document if it exceeds the boundary of your existing image.

Instead I open the other picture in photoshop and move (V) it to my document as I always did before the frame tool was introduced.

If your crop tool works on a single image but not on your document this fixed it for me. The image was not a smart object.

[c.pfaffenbichler]

So is the issue resolved? 

[far to the west]

Yes

[Michelle Mary2807]

Thank you - I just discovered this myself! 

[Isaac31299609p0df]

I have the same issue. After cropping and saving, when I reopen the document it still has the supposedly deleted files. I need crop because my original files are hundreds of Mb, and I don't want to carry that around in .psd files.

I've tried the "solution" of resetting the Crop tool by right-clicking on its icon in the Options Bar.I also tried "reset preferences on quit".  The supposedly cropped and deleted pixels remain.

Mac 13.6, Photoshop 22.5.3.

[jane-e]

@Isaac31299609p0df 

In the options bar for the Crop tool, is "Delete Cropped Pixels" checked or unchecked?

Jane

[Isaac31299609p0df]

checked

[jane-e]

@Isaac31299609p0df 

Do you have Art Boards or Smart Objects? We can't see your entire screen, including the Layers panel.

Jane

[Isaac31299609p0df]

I don't know what those things are, but here is a full-sized screen shot.

The image is radar observation of Mars, if you're curious.

[Aakkee]

Came across this today and for me, it was a JPEG i had brought into a composite. I had to rasterize the layer first before it was able to delete unwanted pixels

[c.pfaffenbichler]

Your Statement hints at the actual problem (as already indicated by @jane-e ) – Smart Objects. 

In the future please please post meaningful screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

[Michelle Mary2807]

Doesn't work on Smart Objects/Layers, so rasterize the layer first!