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Photoshop CC Render Video stuck at Initializing Video Export.

Community Beginner ,
Oct 25, 2017 Oct 25, 2017

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Hi.

I have Photoshop and Illustrator, yearly CC subscription.

Decided to trial After Effects (it also automatically installs Media Encoder).

But after installation, Photoshop is somehow unable to render any video (timeline video), it is stuck at "initializing video export".

Searching through internet didn't help, couldn't resolve the issue.

Things I've tried:

Uninstalling After Effects -  didn't help

Completely uninstalling Creative Cloud and reinstalling -  didn't help

Restore the so-called Photoshop Preferences file  - didn't help (did it with shortcut, message appeared as expected).

Tried to disable OpenGL - didn't help

So here I am

I am on Mac.

Help me pls or the only solution I see is to reset my Mac.

Thanks you in advance!!!

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correct answers 1 Correct answer

Community Beginner , Feb 19, 2018 Feb 19, 2018
I fixed it.I did not have my Premiere Pro and After Affects installed. After Installing them, some engine must have kicked in, because now I no longer have any hangs at all initializing ANY video functions and/or rendering. Running Windows 10.Funny thing; after I reinstalled Premiere and After Effects, I played with them and no longer have a need to do video in Photoshop.  But it IS FIXED. 

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Community Beginner ,
Oct 26, 2017 Oct 26, 2017

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Hi, read this thread its related to your issue although still unsolved. Hopefully someone can pass this to Adobe Staff. "Render Video" Not Opening | Photoshop CC 2018

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Community Beginner ,
Feb 19, 2018 Feb 19, 2018

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I fixed it.

I did not have my Premiere Pro and After Affects installed.
After Installing them, some engine must have kicked in, because now I no longer have any hangs at all initializing ANY video functions and/or rendering.
Running Windows 10.

Funny thing; after I reinstalled Premiere and After Effects, I played with them and no longer have a need to do video in Photoshop. 

But it IS FIXED. 

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Community Beginner ,
May 01, 2018 May 01, 2018

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To me, that's not a fix. I haven't got the disk space available to go around installing additional software to "fix" a bug in my existing software.

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New Here ,
May 17, 2018 May 17, 2018

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I'd had the same issue (same Mac OS as well). I had no problems after updating Photoshop. I think this is a very recent update, since I had looked only a couple of days ago and everything had been up to date. Hope this helps you, too!

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Community Beginner ,
Sep 29, 2020 Sep 29, 2020

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I am having same problem.  I have Photoshop cc 21.2.4.  Tired before the update to 2.4 and tried afterwards.  No luck.  The bar goes all the way across and then just stays at the end with the circle of dots still circling after more than an hour.  This is a timelapse made from 800 photos.  I've search the issue and don't see a solution that does not involve additional software.  

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New Here ,
Jan 18, 2021 Jan 18, 2021

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I DEFINITELY agree with this! I'm here because I ran into this issues obviously however downloading and paying for two additional programs I don't have the space for or use simply so I can export a gif from PS is a load of BS. 

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New Here ,
Jan 18, 2021 Jan 18, 2021

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*issue 

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New Here ,
Aug 17, 2021 Aug 17, 2021

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In case you find stuck with "initializing video export" and

the cursor keeps spinning, PRESS " ESC " ...... and you are done.

 

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Community Beginner ,
Dec 07, 2019 Dec 07, 2019

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having the same issue.

 

this is not a fix.

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Community Beginner ,
Apr 02, 2021 Apr 02, 2021

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I figured out the problem was caused from a 3rd party plugin (insta360 premiere plugin) that was installed in the following path "/library/application support/adobe/common/plug-ins/7.0/mediacore"

empty that folder, reboot, and it should work!

 

 

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New Here ,
Apr 07, 2021 Apr 07, 2021

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That worked for me too - thanks!

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New Here ,
Jun 14, 2021 Jun 14, 2021

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Deleted the plugin and it worked. But turned Computer on the following day and the issue was back. 

 

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New Here ,
Sep 01, 2021 Sep 01, 2021

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Thaanks! 

 "/library/application support/adobe/common/plug-ins/7.0/mediacore"

It happened to me after installing insta360 software, I would never have come up with that solution!

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New Here ,
Sep 06, 2021 Sep 06, 2021

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Thank you, "jashuag"! 

The good news is, your hint worket for me instantly.

After I had chatted with some Adobe support guy here in Germany, i was a bit disappointed. The mate didn't really have a clue except "reinstall the Adobe software, and if it won't help, do macOS clean install". Or something like this.

Then, I've found your advice, deleted the insta360 stuff and voila – it works, even without rebooting. How great is this! You've saved me a plethora of work and possibly a huge load of frustration. May good karma be with you. 🙂 

According to the insta360: they actually know how to make fine cameras; for their software, the opposite applies. At least it is now possible to import videos from the Leica module directly into Premiere or Final Cut Pro.

Thank you again! Have a good day 🙂 

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New Here ,
Oct 28, 2021 Oct 28, 2021

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Perfect! Thanks!

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Engaged ,
May 20, 2021 May 20, 2021

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That's no fix at all. 😞

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Community Beginner ,
May 01, 2018 May 01, 2018

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I have the same problem.

Mac OS 10.13.4

Photoshop 19.1.3 (installed immediately before I tried to render a video)

Initializing Video Export hangs at about 50%

Initializing Video Import hangs at about 50%

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New Here ,
Jul 13, 2018 Jul 13, 2018

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having the same issue. upgraded everything (software, OS), installed AE/Premiere, have them running in the background. nothing fixes it.

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Community Beginner ,
Aug 07, 2018 Aug 07, 2018

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Same here. Stuck at 50%. I had to give up on photoshop for this part of my project

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Community Beginner ,
Aug 07, 2018 Aug 07, 2018

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Same here. Tried everything in this thread. Just decided to use After Effects even though it was a simple animation that could've been done in Photoshop.

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New Here ,
Sep 08, 2018 Sep 08, 2018

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Same problem, pretty disappointed that this feature is offered in Photoshop but doesn’t seem to actually work. Time to learn After Effects.

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New Here ,
Oct 15, 2018 Oct 15, 2018

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I'm on OS 10.13.6 and getting the same problem. Tried installing premiere pro and after effects but still didn't work. As a get around I just did it through my CS6 version and it worked fine. There's clearly a bug in CC18 that even the most recent update (which I did yesterday) a hasn't fixed.

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New Here ,
Jan 23, 2019 Jan 23, 2019

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Make sure the Timeline is set to 'Once' and not 'Forever' in the bottom left of the timeline controls.

'Forever' puts it into an infinite loop

Screen Shot 2019-01-23 at 17.25.08.png

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New Here ,
Jul 20, 2019 Jul 20, 2019

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It's set to Once only. So this didn't make any difference at all.

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