Photoshop CS5 - Aplication error - (0xc000001d)

[BranislavJakov]

I installed Master Collection CS5 and all aplications starts but Photoshop CS5 got start error:

Got Windows 7 and CS4 was running fine. I uninstalled CS4 but nothing changed for better.

Help please!

All my Admin permissions are full! I'm only user of my PC and set my PC to Admin=User.

[igorkov]

hi, Chris

let's be together

Adobe does not find such many Athlon XP computers, what we have

let testing your CS5 patch together

[Guest]

I am experiencing similar problem. I have one extra computer I can lend you in return for CS5 Master Collection.

[Snowdown]

Hello guys,

I've got the same problem like you. CS4 works but not CS5. I have reinstalled CS5 many times and it haven't worked.

My computer:

CPU Typ    AMD Athlon XP, 1500 MHz (15 x 100) 1700+

1GB Ram

Motherboard Name    Epox EP-8RDA+ / FIC AU11 Chameleon

nVIDIA GeForce4 Ti 4200 with AGP8X 

@Chris

If you like, I can also lend you my second computer but do you have to test it just over the Internet or do you need it "real"?

[Chris Cox]

We're looking for systems we can keep for future testing.

One of our people is checking ebay and craigslist 🙂

[Guest]

Chris,

How many systems do you need?

You will need AMD Athlon XP 2800+

CPUID 06A0 Barton (0.13um)

CPU Cache L1=128KB, L2=512KB

Chipset VIA KT400, Motherboard: ASUS A7V8X-X (this is 2003~2005 devices)

[Snowdown]

@Mango lier

Why does he need this exact system??

It's more than one system configuration which doesn't work. They need a system with one of the old CPUs. (Athlon XP)

[Zeno Bokor]

Check with the Adobe branches from developing countries as they'll have a much better chance of finding such systems. Here in Romania for instance there are still quite a few AthlonXP systems on sale at second-hand computer shops.

On the other hand, you could search for Pentium3 systems as those tend to be a bit easier to find and they also lack SSE2 so they probably won't work with CS5

[adrian_poland]

We have in Poland, in net stores, quite much AthlonXP procesors or systems based on this procesors.

For example: http://allegro.pl/listing.php/search?string=athlon+XP&from_showcat=1&category=0&sg=0&change_view=1

or http://shop.ebay.pl/?_from=R40&_trksid=m570&_nkw=athlon+xp&_sacat=See-All-Categories

Greets from Poland!

[yuhong]

Yes, thank you. I was going to say the same things about looking for P3 systems as well, perhaps with help from Intel.    

[SG... · Accepted solution]

Hi everyone,

We just posted an update that includes addressing this issue. You can get the update from Photoshop's Help> Updates...

Alternatively, you can go to this link to download an installer:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4733

You should no longer see the application error on launch. Because the chipsets that throw this error don't support SSE2 instruction sets, GPU features and 3D features in Ps CS5 Extended will not work.

Regards,
steve

[jamamoto79]

WOW it  works, great thanks for the Adobe team for hard work.
It really works

[CaTz_il]

i have the amd problem...and i can install the update, its write me at the beginning of the update: " Photoshop 12.0.1
  Update is not applicable"

and i do have the default folder in program files of photoshop cs5.

do you have any suggestions?

i the help you write that you can update frop whitin photoshop help tab...but i cant open photoshop...

😕

[jamamoto79]

Unzipped all files and folders then  run AdobePatchInstaller

[SG...]

Hi,

Sorry about my comment using a running Ps to get the update :-p. (I was posting to a few threads and running on fumes)

"We just posted an update that includes addressing this issue. You can get the update from Photoshop's Help> Updates..." should read,"...get the update from Bridge's Help> Updates...".

If that doesn't work, can you send me a private message with your email so I can follow up?

thx,

steve

[Noel Carboni]

Hey SG, just for fun I went looking for an updater entry in the Start menu, and there was none.  Seems to me that would be a great place to put a shortcut to allow a user to start the updater.

-Noel

[SG...]

Hi Noel,

I'll forward that idea on. There are preferences for update notifications, but I'm not sure if it depends on having a running CS5 product. The Adobe Application Manager executable is a bit buried, but I'm not aware why that's the case.

thx,

steve

[SG...]

Hi,

If you have Photoshop CS5 for Middle East, Arabic (MEA) then this update will not work. This updater works for Photoshop CS5 version 20100407.r.1103. Check with the vendor that you bought your MEA version from for the 12.0.1 updater posting; I don't have information on when they will post, sorry.

This note is for any others that have an update problem and also have Ps CS5 MEA.

regards,

steve

[JohnDanese]

My system is a Celron D 3.33 Ghz, 2 GB Ram Windows 7 32 bit edition. Will I have issues on my system if I purchase CS5 Web Premium?

[Chris Cox]

Probably not if you install the dot release.

[JohnDanese]

Silly Question.....What is the Dot release? I was buying the education version. Is this not going to work? I thought a Celoron D was higher than a Pentium 4. I actually upgraded the hard drive and installed Windows 7 JUST to purchase this CS5 Web Premium.

So what is the Dot release. Should I not buy the product with these specs. I am downloading the trial version just to see if it works.

Thanks.

[JohnDanese]

oops. I misread your reply. You are saying I should not have A PROBLEM

right?

[Guest]

Dot release means the same thing as apply the patch. Good idea to download and use the trial to make sure it meets your needs before you fork over the cash.

[yuhong]

Celeron D is based on at least Pentium 4 Prescott, meaning that all software working on the latter should work on the former.

[treble_clef_fbv]

when i run the update i get this message "Error Loading Updater workflow"

[meij_0015]

Is 12.0.1 will already work on my system?

This is my configuration:

Motherboard: A7V8 MX SE

RAM: 1.5GB

Processor: AMD Duron 1.2Ghz