Photoshop's liquify filter not loading on macOS

Hi, I don't know if this will help anyone, but I was having an absolute nightmare with how buggy Photoshop was being on my new Macbook Pro with M2 Max chip and this has fixed it for me (Fingers crossed, it's been 2 days)

I think the issue was when I logged into Adobe Creative Cloud on my new Macbook - the migration assistant from Apple had already ported over the original version of photoshop (the Intel version from my 2019 Macbook Pro with Intel Chip), CC then popped up and said it would replace it with the Apple Silicon version and the settings. It never worked correctly from the offset, I tried every setting suggestions (all the native canvas boxes checked and unchecked, graphics processor etc)

In the end I decided to fully remove photoshop and I followed these steps to remove the settings and temporary files from my computer (Make sure you make a note of all the settings you need as you have to copy it across manually and save all your actions down and make a note of your workspace layout and toolbar etc.) 

I did this, https://www.drbuho.com/how-to/uninstall-photoshop-mac followed by this to get rid of temp files https://www.drbuho.com/how-to/fix-scratch-disk-full-error-in-ps (You don't need to buy the thing just use the manual instructions)

I also made sure CC wasn't backing up my Photoshop settings etc and the I re-installed and set up manually. So far for me this seems to have worked. I am just speculating, but it seems to me the issues are introduced when CC moves you over from the Intel version to the Silicon version with the settings copied over. (I am also going to post this in another thread I started about this issue, so if you see this elsewhere that's why) 

Anyway, hope this helps someone.

SJ

Same maddening problem with m1 max 64gb. Wasted all my time and work.

Trying V 23.2 is good for now.

Reported as a bug here, hopefully they will do something about it as it's causing me a nightmare. - https://community.adobe.com/t5/photoshop-ecosystem-bugs/liquify-does-not-work-properly-with-macbook-pro-2023-with-m2-max-chip-or-any-apple-silicon-chip/idi-p/13561120#M75395

Hi, can all affected users share more information about their setup? Also about the kind of file they use liquify on.

please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.
If your post disappears, do not repost it, as it might need to be approved by a moderator. As an alternative you can save it to a .txt file on your computer and attach it on your answer via the forum. (attachments do not post from e-mail)

Hi, I am also having the same issue on non-smart objects. I have a brand new 2023 MacBook Pro. I am hoping I have provided all the required information below. I need the Graphics Processor on as without it I can't view the guides I have put in (Although switching it off fixes the issue, I have a more than adequate graphics processor that it should be working correctly). The images I am working on generally aren't that big about 15-60MB. I have tried switching the native canvas option on and off, this seems to make no difference. Any ideas how to resolve this or when it will be fixed? I bought this expensive new MacBook to speed up my workflow, not make it slower.

Thanks SJ

 

This same thing happens to me since I start to pay this. Appear the message " Your graphics processor is incompatible. Insuficient VRAM: 536MB of 1500 MB required" 

And what I do now, Adobe? I need to resolve this

This same thing happens to me at random when liquifying normal pixel layers (non smart object). Liquify will work fine for most of the day and then will just stop loading results until I uncheck the graphics processor (which then produces other bugs like the brush size/hardness preview not displaying). On a mac studio we M1 Max.

Please fix this!

Hi, is it the case when you try to apply Liquify on a smart object, or when you open a smart object with an existing liquify smart filter?

Hi there,

We're sorry to hear that the options in the "Liquify" filter are not working.

Could you please share the version of Photoshop (Help > About Photoshop) and the macOS version on your computer?

Do you see the issue with Liquify filter or other filters as well?

What are your system specifications? You should have 2GB of video memory.

https://helpx.adobe.com/photoshop/system-requirements.html 

Your video card may also not be supported in the new version of Photoshop; check here:

https://helpx.adobe.com/ie/photoshop/kb/troubleshoot-gpu-graphics-card.html

1. If you restore your preferences using this manual method, does it work https://helpx.adobe.com/photoshop/using/preferences.html#Manually correctly? You can quit Photoshop and put the Settings folder back if that doesn't solve it.
2. Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur? Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?

We're here to help; let us know how it goes.

Thanks.

Ranjisha