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“Could not complete the Camera Raw Filter command because of a program error”

Community Beginner ,
Nov 13, 2024 Nov 13, 2024

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Screenshot 2024-11-14 011743.png

i m facing issue in letest photoshop..
i try all the ways, like reinstallation, older version, but still not working 

any buddy knows solution ???
please Help me...
Bhargav

 

 

 

[subject renamed for clarity]

 

 

 

Bug Investigating
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macOS , Windows

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correct answers 1 Pinned Reply

Adobe Employee , Nov 21, 2024 Nov 21, 2024

Hi All! We're observing the comments & tags. 

Could a few of you please share the system info from Photoshop Help > System Info > Copy and paste it into a text document > upload and attach it here.

Thanks! 

Sameer K

Status Investigating

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Community Expert ,
Nov 17, 2024 Nov 17, 2024

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Participant ,
Nov 18, 2024 Nov 18, 2024

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Greetings.I have also been getting the same error message after the recent RAW update. "Cant complete your request due to programme error"  Drivers up to date and have cleared the cache but still happens. All was ok before the recent update . Also unable to use the camera raw filter on a jpeg .

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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There's a thread in the Photoshop "Bugs" forum where we're trying to collect all reports of this. Yes, there's been a few and growing.

 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/could-not-complete-the-camera-raw-filter-com... 

 

The thread is a bit messy because of all the merging of separate threads, but it's always better to keep them all in one place. I'm not a moderator so I can't move this, but I'll post a notice there.

 

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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Adobe Employee ,
Nov 18, 2024 Nov 18, 2024

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Hi, we're sorry about the trouble! 

Please try re-installing Camera raw using the installer available here: https://adobe.ly/4ftOBTJ

 

Let us know if this helps! 
Thanks,
Nikunj

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New Here ,
Nov 18, 2024 Nov 18, 2024

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My unedited CR3 file won't open because of a Photoshop 26.0 program error. I was able to open the unedited files 8 hours ago. Windows 10. 

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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Note to moderators - I'm not quite sure how to handle all these new threads coming up. Since I'm not a moderator, I can't merge them directly; instead I have to do a lot of cross-referencing and linking back and forth. That quickly becomes a mess to navigate. If anyone feels the need to clean up this "master thread", feel free to delete my posts.

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

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I have been using Photoshop CC for years! Today, I went to go edit some RAW files, but Camera RAW wont' load and it keeps throwing error messages. I uninstalled Photoshop CC and reinstalled it. Camera RAW worked once, but once I exited out of Photoshop, and opened up Photoshop again, I'm getting the same errors. When I go into Edit >> Preferences >> Camera RAW, it also throws an error, so I can't even clear out the settings and reset Camera RAW either. 

 

How do I fix this?

I'm on a Windows 10 desktop, and all the applications are updated, Camera RAW was last updated today.

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

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It's working again now for some reason. Anyone know what happened? Weird.

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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Lots of reports about this.

 

It'll probably come back. It works when you launch Photoshop, then stops after Photoshop has been running for a while.

 

https://community.adobe.com/t5/photoshop-ecosystem-bugs/could-not-complete-the-camera-raw-filter-com... 

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

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Happened to me too. Can't even reset Camera RAW. Did a reinstall, Camera RAW worked once, and then started throwing the same errors again. After I posted here and tried to chat with support, it started working again...

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

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That won't even work. Edit >> Preferences >> Camera RAW, it also throws an error.

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

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Happened to me too. I think it has to do with that window popping up offering some sort of discounted subscription. I didn't screenshot it and I forgot exactly what it is, but I think that is causing the issue.

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

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I think it has to do with that window popping up offering some sort of discounted subscription. I didn't screenshot it and I forgot exactly what it is, but I think that is causing the issue. I already made it disappear by check marking the box saying "Don't show for 7 days" so it doesn't pop up anymore.

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

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Happened to me too. I think it has to do with that window popping up offering some sort of discounted subscription. I didn't screenshot it and I forgot exactly what it is, but I think that is causing the issue.

It seemed to work after a while for some reason. 

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

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I'm glad I'm not the only one, but does Adobe employees look at this forum? 

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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That's not what it is. What tends to confuse people is that everything works when you start Photoshop, it's only when it has been running for a while, like a few minutes to an hour, that it suddenly stops working and you get that error message. So a lot of people will launch Photoshop, check that it's working, and say everything's fine. But it may not be.

 

It's a real bug. Reports are coming in from all over.

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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They do, at least the Bugs section where a lot of reports of this have accumulated recently. They're probably scratching their heads as we speak 😉

 

I'm getting this myself, and it's really...er, bugging me, so I won't let it go.

 

I have seen reports that it doesn't happen in the new beta. Fingers crossed, the question is whether they've let it run long enough.

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Participant ,
Nov 19, 2024 Nov 19, 2024

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@ilikesnowflakes  Thanks for the reply.I had the issue of Camera Raw not working before that window popping up.It just is offering Black Friday deals.It can be turned off/delayed if you want.There is an option on the bottom of the window.

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Participant ,
Nov 19, 2024 Nov 19, 2024

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@nikunj.m Thankyou.Does this automatically update/over ride the existing software whis is currently 17-1 and is the one causing the issue? 

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Community Expert ,
Nov 19, 2024 Nov 19, 2024

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You can download and install ACR version 17.0 from here, the installation should over right the current version

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html?linkId=100000309922335

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Community Beginner ,
Nov 19, 2024 Nov 19, 2024

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Yeah it started working for me again... Not sure for how long. I managed to get through processing a couple photos today.

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