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A
andrewg51719078
Participating Frequently
June 27, 2023
Answered

Photoshop tool icons are missing

  • June 27, 2023
  • 48 replies
  • 37817 views

Recenlty my Photoshop tool icons simply do not appear on the toolbar. they function fine but it is troublesome to find the right tool. The only way I could solve this is to reinstall photoshop but I cannot possibly do that every day.

    Correct answer Sameer K

    Hey, @Stefan31701036zdnm. Welcome to the Photoshop Community. I'll help you figure this out.

    What version of Photoshop are you working on? Moving this to discussions for now.

     

    Try this:

    • Go to the following location on Windows 10/11: Users/[user name]/AppData/Roaming/Adobe/UXP/PluginsStorage/PHSP
    • Press Windows + R & type this is the Run Window - %APPDATA%\Adobe\UXP\PluginsStorage


       

    • In the PHSP Folder, rename the 24 folder by adding a .old at the end. ('24' > Rename > '24.old')

    These changes will give a refresh to panels in Photoshop. Let me know how it goes.

    Thanks!

    Sameer K

    48 replies

    Show previous replies
    J
    John C Winger
    Known Participant
    July 31, 2025

    It works until the next time I use PS pos. Several versions on my computer. They all do it sometimes and other times they work.

    R
    rene.franken@hotmail.be
    Participating Frequently
    July 31, 2025

    Thx. Problem solved!

    A
    Astonished_motivation5C0F
    Participant
    July 18, 2025

    It works! Thanks a lot

    T
    TickleMeCthulhu
    Participating Frequently
    July 4, 2025

    Sameer K's solution absolutely worked for me! 

    M
    mpb_1677
    Participant
    July 2, 2025

    Thakssssssss

    M
    Milly34509406blu8
    Participant
    June 12, 2025

    Anyone know how to stop this headache? All the tools are greyed out. I have to literally right click them to see what tools are there and even sometimes that doesn't work. I spend every day opening and closing photoshop to maybe get one or tools to appear. It's not right? Am I doing something wrong? 

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    June 12, 2025

    @Milly34509406blu8 have a look at the correct answer in this thread to see if it helps

    https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-tool-icons-are-missing/idi-p/13895953

      G
      grigo0D4D
      Participating Frequently
      May 29, 2025

      Почему это происходит и как это устранить. На панели нет иконок

        Ged_Traynor
        Community Expert
        Ged_TraynorCommunity Expert
        Community Expert
        May 29, 2025

        @grigo0D4D have a look at the correct answer in this thread to see if it helps

        https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-tool-icons-are-missing/idc-p/14079878#M112305

        J
        Jana35604530z6j2
        Participant
        April 1, 2025

        I have this same issue and now I can't change the fonts! This is getting ridiculous!

          R
          rburger1939
          Participant
          March 5, 2025

          Yes, I also have this problem in PS2025 and 2024. Plus the problem of not being able to change fonts.

          What's with Adobe Photoshop products, these errors have been gooing on for years. going by replies.

          123fay
          123fay
          Participant
          March 5, 2025
          I went back to a previous version. Am afraid to update again. Paying for
          something that has a glitch that no one can seem to fix any other way.
          A
          Andy J Hart
          Participant
          February 21, 2025

          Hi 

          I have recently done an update and now when I open PS the tools on the left side are blacked out. Other times they are there. I have to keep closing and  opening up again. I would really appreciate advice.

          Andy J Hart
          Ged_Traynor
          Community Expert
          Ged_TraynorCommunity Expert
          Community Expert
          February 22, 2025

          @Andy J Hart not sure what you mean by blacked out, but have a look at the correct answer in the below link to see if it helps, if it's not that, can you post a screenshot to highlight the issue

          https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-tool-icons-are-missing/idc-p/14079878#M112305

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