Photoshop tool icons are missing

[andrewg51719078]

Recenlty my Photoshop tool icons simply do not appear on the toolbar. they function fine but it is troublesome to find the right tool. The only way I could solve this is to reinstall photoshop but I cannot possibly do that every day.

[hajo70]

Your fix seems to work for me as well. Thank you very much! I assume I can delete the .old-folders as well now?

[ARNOLD376377802o9c]

ive done this and icons re-appeared. though i cannot open photoshop anymore. - it automatically closes

[InTouch Design]

Bless you Sameer K! I have been trying to work without seeing the tools for a week now and it was driving me crazy! You are a life saver!

[joannm32255250]

What if you don't have a 24 folder in PHSP folder?  just 22, 23 and 25!  HELP - there's one in the beta folder but I'm not using beta. MY photoshop is updated so it's not an older version.

[moomoogarsdale]

This definitely is a bug. Shut it down, restarted, they showed up, yet they were not there this morning. I have Cloud Services panel open too. Perhaps that made a difference. This has been a problem since the latest update.

[Sam31931868n483]

I'm having the same issue.  Is there a fix for this?

[broacher]

Yep. It's still there in the latest update for me. Came in about two updates ago and hasn't left.

[Photodds]

I am having the same problem

If I open the pluginStorage folder in the Adobe App in Adobe/UXP and add a ~ to the 24 folder, it will show the icons again for about 1 day.  After that, Adobe creates a new 24 folder and to make it work I remove the ~24 folder and rename the new one.

[zoeyvette]

I just did the latest update on Feb 23 2024 and the smae problem occurs - it seems to occur with most PS  updates ? why is that ? At least I came across this fix. Now I also have to resolve why with the LR update when  i  go to Edit in Photoshop I can only open as a Smart Object. It is also impossible to open more that one file and certainly not in layers. Again this happen to most LR updates

[brianlatta]

Just had the same issue.  Tools are there, but icon is missing just shows small triangle.  VERY FRUSTRATING!

[robertf20455965]

Changing the folder name to 24.old only worked for me for a day. Turned my pc off to go for lunch and came back and my toolbar icons were gone again. Adobe fix this!

[J. Tuliniemi]

Dear Adobe

  This problem still exists in Photoshop version 25 - specifically 25.9.1 20240610.r.626 e3aae35 x64   I think it's about time your dev and QA team prioritize this in their next sprint perhaps?

Thank you Sameer for the help resolving it.  I did the same thing he advises, but with the folder called 25. Hopefully this helps someone else who may be having this issue.  

[Philip5C65]

I changed my working Disk drive number and the prob was gone after restart.

[Rafael29056634ezeq]

i started having this issue in the last update and cant find any solution..

[jane-e]

@Rafael29056634ezeq 

See the answer from Adobe Employee Sameer in this thread:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-tool-icons-are-missing/idi-p/13895...

Jane

[Rafael29056634ezeq]

it did not work

[jean marc228797126kfh]

Hello ! I have the same problem even after i have renamed the 24 folder like recommanded.

And now i see i can't update my applications because of a system update to Windows 11 impossible . Fxxx !

[John C Winger]

No difference. Windows 10. PS 26.2.0

[linda-hall]

Same issue here, ever since 2 updates ago for me.  Windows 11, machine way above specs. 

HOWEVER, it just updated it to 26.2.0 and it seems to have fixed the toolbar issue!  Thank goodness!

[John C Winger]

I was using 26.2.0 with Win 10 and had the same problem and others. Solved
it by going to the last one starting with 25. No suggestions helped. It
looks like I'm stuck short of any 26 updates. I'll use my current version
until I finally have to move away from PS after over 20 years.

[linda-hall]

Well, good morning and I take it all back, lol!  PS 26.2.0 worked great last night, tools displayed normally, all good.  This morning when I opened PS, the tools are back to being just little arrows in the corner.  Not sure what this bug is about, but it is frustrating!  Also, PS 2025 is crashing more than is acceptable upon opening files.  I'm going back to using the Beta.

[Sly Session]

Adobe fix your app. Have to roll back to previous versions to avoid this bug. Some would say the toolbar is an important asset of the app. 

[John C Winger]

It's the only way I could get my toolbar back. Rolling back means we don't
get the latest features, but at least we can process our photos. How many
people have to complain about it to get Adobe to fix this problem?

[Sly Session]

I would fire the person who approves version releases.

[jamiek10700599]

I've been juggling with this for a while and sometimes the "fix" works and sometimes it doesn't. Right now it seems nothing is and maybe I'll have to roll back updates.

This is a consistent unprofessional problem. I just want the most basic functions of a program I pay for to work.