Photoshop - Wacom - Latest Update Bug

[David Duke]

So for me the program is unusable now.

Whenever I use any tool, instead of the tool doing what it should be doing it acts like the hand tool and moves around the canvas.

Things work fine when using a mouse, but without the ability to use the pressure sensitivity of my tablet I cannot accomplish my work.

This needs to be fixed now.

For now I'm going to have to use clip studio to do my work until the issue is resolved.

[InkyShade]

Fixed it after all and all I had to do was deinstalling the latest windows security update and deactivate the automatic update option.

You can deactivate it by typing and choosing "services" in the Windows search bar, search for Windows Updates in this section, double click it once you found it and choose "deactivate" in the first option window. Restart your computer and then it should work (it did for me).

It's German here but the first one is the "services" window and the seond one the option area concerning updates.

[annaellenberger]

Thank god for this, I was about to throw my cintiq out the window. The notepad thing worked perfectly.

[fredm81834773]

Windows 10 / Photoshop CC / Wacom Intuos Pro M connected via USB

For what it's worth, I tried everything I could find regarding this issue OTHER THAN Registry edits and in the end it was the REMOVAL/UNINSTALL of Windows 10 security updates that did it. Here is where I am:

I'd be happy to include other particulars but, for me this was what finally fixed it.

FRED

[aneliyay83304192]

Guys, new problem appeared 😕

Two days already. After each complete turn off the laptop and turning it on again, and starting Photoshop, the problem is back and I have to write the txt file again and then is ok.

But why after each total turn off the problem is there again???

[davescm]

Turning off the laptop should not alter the PSUserConfig.txt file (or any other file) . Is windows ink remaining off in tablet properties?

Dave

[Zansky]

I did the PsUserConfig.txt and the other command and when I paint the brush have the same behavior (very slow) if the smoothing turned on. But isn`t.
I`ve turne off the Wacom driver and worked fast but without pen pressure

[alexandrev10151821]

BRAVO!

[sharpie99]

Hey Everyone....I have tried a number of the suggestions on this thread and the one that worked for me was going into the windows updates and uninstalling the windows updates for 4/12/18 and 4/13/18.

Keeping it short and sweet...but feel free to ask if you need more details.

Here is the YouTube video on how to uninstall a windows update: How to Uninstall Windows Updates in Windows 10 - YouTube

[mousegod]

This worked for me, thank you so much!

[andarosad1616458]

Thank you so much ! Omg it was driving me crazy !!!

[alexanderr67086802]

Thanks so much David!

[nicolas5027299]

This has happened to me too!

I'm currently installing an older version of Adobe Photoshop to see if the problem disappears.

Fingers Crossed!

[nicolas5027299]

I've now uninstalled the Windows updates on the 12th April and now Photoshop is reacting to my Wacom tablet as it should.

Thank you for the help on this thread

[bold1234]

check here.. another method..

it works for me..

https://support.microsoft.com/en-my/help/4093112/windows-10-update-kb4093112

[christopherl15086463]

I just deleted the windows update, and no problem.

[pse2000]

Thank you Thank you!

[Zansky]

I did all these commands to solve but after this is happen a brush lag. 15 -10 seconds to have any response when drawing!
If I delete the PSUserConfig.txt works fast but withou any pressure.
What is happening?!

[meruba]

I'm having the same problem! I can't draw anything like this! and it's been like this since the update. I tried the above but it doesn't work. When this issue is gonna be solved ? 

[PaulJManoogianJr]

So, I tried everything that's here, and this is what I found worked on my Windows Surface Studio:

1. Run the Windows Registry edit (Must run command prompt with elevated permissions):
"reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f"

Anytime you want to switch legacy applications back to the behavior introduced in the Windows 10 Fall Creator’s Update, execute this:
“reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 0 /f”

Read more here: https://www.reddit.com/r/Windowsink/comments/8508fi/controlling_pen_behavior_in_windows_10/

2. DO NOT create the PSUserConfig.txt file. This actually REMOVED the ability to control pen pressure, and it slowed down the pen.

I will be curious to see if others using Windows Surface devices with Windows Pens have similar or different issues.

Good Luck, all!

[Zansky]

Paul I removed the PSUserCOnfig and lost the brush pressure

[PaulJManoogianJr]

Interesting... On my system, when I had the file there it made me lose the pen pressure. But, the steps I have above are very specifically for my Windows Surface Studio system. If you're using Wacom or Huion or something like that, it might not work. Especially since I see that many folks who have those devices (and I used to) finally get the pressure support back when they add it.

Microsoft did a huge disservice to folks by changing the behavior of Windows Ink. It should have simply been a setting you could switch in terms of behavior, instead they made it a global change that cripples normal functionality that people are used to using.

[Zansky]

Yeah I use a Wacom Intuos Pro S. Now I downgraded two  updates of Photoshop2018 and now is working without brush lag

[camik46434445]

Okay so, I tried this. I have a Surface 3, and use Photoshop CC18. This didn’t fix the canvas problem, and I now don’t have pen pressure either. Fix?

[terencec53414113]

Wow thanks a lot, this worked like magic.

now, adobe, do you think it's kind of not user-friendly if the user needs to do a workaround?

[davescm]

Terence - the issue was caused by a deliberate change made by Microsoft in their Windows Ink APIs. It was not Adobe.

See here :

https://support.microsoft.com/en-us/help/4093112/windows-10-update-kb4093112

Dave