Photoshop - Wacom - Latest Update Bug

[David Duke]

So for me the program is unusable now.

Whenever I use any tool, instead of the tool doing what it should be doing it acts like the hand tool and moves around the canvas.

Things work fine when using a mouse, but without the ability to use the pressure sensitivity of my tablet I cannot accomplish my work.

This needs to be fixed now.

For now I'm going to have to use clip studio to do my work until the issue is resolved.

[davescm]

Hi

Please use search before posting - this issue has been answered several times today

The latest windows update (KB4093112)  has caused an issue with the Wacom tablet and Photoshop.

You can either - undo the update

or

Do the following:

1. Use notepad to create a text file and type in :

UseSystemStylus 0

2. Save the file as PSUserConfig.txt in the following location
C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

3. Go to the Wacom tablet properties and for Photoshop under Mapping  uncheck "Use Windows Ink"

4. Restart Photoshop (if it was open when you did this)

That is it - all should now work well

Dave

[David Duke]

Okay I'll try that but when I go to the save the file there is no folder called AppData.

[Guest]

Hi

In Explorer you need to go to View and put a check mark in Hidden items

[David Duke]

Thanks I'll try that out.

[dxlmx]

THANK YOU!!!!!

[ChaosOrZen]

thanks, I forgot about hidden files. It's been so long since I had to tinker with any program. sigh, we live in a plug and play world I guess.

[David Duke]

Thanks it worked perfectly!

[corwinhw]

For me the "Use Windows Ink" checkbox in step 3 is under the calibrate tab.

[andreas_kupper_39]

If you've have installed the Wacom using German language then you'll find the "Use Windows Ink" box under [Ausrichtung] and the box is called "Windows Freihand"

[shannons55101590]

Dave!  You are my hero, sir!  Crisis averted.  A thousand thanks!

[megannh67370828]

Hello,

Does this only apply to Wacom tablets? I have a Ugee M708 tablet, that was having the same issue. I followed the steps exactly as above, which did solve my canvas moving problem, however, now my pen calibration is completely off...and I can't seem to figure out how to fix it.

[Guest]

Hi

There's another fix supplied by the people that broke it namely Microsoft, it involves added a registry key

More info

https://www.reddit.com/r/Windowsink/comments/8508fi/controlling_pen_behavior_in_windows_10/

You need to add the following in an elevated command prompt and then hit return

reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Pen /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f

[megannh67370828]

Hi, thanks for this but unfortunately it still does not work for me. I have my pen pressure, but my calibration is completely off now. My pen is drawing in the upper left hand corner and not where my cursor actually is. I have a Ugee M708 tablet.

Is there a way to undo the command?

[Nintendonitis]

For those of you that are still having the issue after you created the PSUserConfig.txt file, DO NOT add .txt in the name. What you're doing is creating a file named 'PSUserConfig.txt.txt'. Go to this folder;

C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

then right click in the folder (not on a file) and select New > Text Document. Then add the 'UseSystemStylus 0' and save it as PSUserConfig NOT PSUserConfig.txt. Then restart Photoshop.

**Note** as mentioned above, 'Use Windows Ink' needs to be unchecked in Wacom preferences for Photoshop.

[megannh67370828]

Sorry, this still does not fix my calibration problem and it actually removed my pen pressure when I don't add the '.txt'

[Nintendonitis]

This fix seems to only work for wacom tablets. Have you checked in this post for your Ugee M708 tablet?  Anybody use a Ugee M708 graphics tablet?

[megannh67370828]

Thank you for this. I went to the post and it's an old post, but I tried some of the suggestions but to no avail.

[chrisco-pics]

The PSUserConfig.txt fix worked also with my HUION Tablet. Thx

[carlosf5138933]

Oh!! Thank you!! work for me 😃

[Skazx]

To GED'S post on the Reg hack: Thank you, confirmed working. Surface user here. THANK YOU!!!

[Guest]

Skazx  wrote

To GED'S post on the Reg hack: Thank you, confirmed working. Surface user here. THANK YOU!!!

You're welcome

[arbere85159092]

Thanks a lot 100% Working

[ChaosOrZen]

I cannot find any obvious way to mark the answer correct. I am signed into

my account. I can report, like, mark as helpful, translate or report abuse.

Is this feature missing?

On Sat, Apr 14, 2018, 2:58 PM arbere85159092 <forums_noreply@adobe.com>

[Pape@eco-light]

This is what worked for me. Thank you!