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Photoshop - Wacom - Latest Update Bug

Community Beginner ,
Apr 11, 2018 Apr 11, 2018

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So for me the program is unusable now.

Whenever I use any tool, instead of the tool doing what it should be doing it acts like the hand tool and moves around the canvas.

Things work fine when using a mouse, but without the ability to use the pressure sensitivity of my tablet I cannot accomplish my work.

This needs to be fixed now.

For now I'm going to have to use clip studio to do my work until the issue is resolved.

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correct answers 1 Correct answer

Community Expert , May 01, 2018 May 01, 2018

Amanda

There should be no need for any workaround now that Microsoft have issued a further update to fix the issued caused in their earlier release. See here for details:


Cannot paint with stylus when zoomed in on image | Windows 10

Dave

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replies 166 Replies 166
New Here ,
Apr 22, 2018 Apr 22, 2018

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I am having this problem too, but i am on a surface pro 3.... will this work for me?

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New Here ,
Apr 22, 2018 Apr 22, 2018

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Will this work for a Surface 3?

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New Here ,
Apr 24, 2018 Apr 24, 2018

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IT WORKS!!! THANKS SO MUCH!!!

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New Here ,
Apr 26, 2018 Apr 26, 2018

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Hi,

I have also a problem with Photoshop on Wacom... everytime I want to use the Laso tool or move a layer on screen with my pen the screen becomes like a checker pattern. Is this problem related to the same error. Please see the pic below and let me know

Thank you

P.S I have already called Wacom and they said it's not a problem related to Wacom tabletIMG_3639.jpg

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Community Expert ,
Apr 27, 2018 Apr 27, 2018

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Hello, here is an official fix for the scroll issue (not the checkerboard pattern)

Cannot paint with stylus when zoomed in on image | Windows 10

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New Here ,
Apr 27, 2018 Apr 27, 2018

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This works for me! Thank you that's great!

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New Here ,
May 03, 2018 May 03, 2018

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Thank you Dave!

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New Here ,
May 07, 2018 May 07, 2018

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great!

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New Here ,
May 07, 2018 May 07, 2018

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Hi. I am having the same issue but none of the solutions work for me. Is there any other way to fix this?

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Community Expert ,
May 08, 2018 May 08, 2018

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rachel, and Adres, what are the exacts steps that you tried, the update Dave posted 5 posts above this one AND other ones? which ones? also, which tablet model and driver versions are you using? Which version of Photoshop?

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New Here ,
Sep 16, 2018 Sep 16, 2018

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I made the PSUserConfig.txt as described, pen pressure is still not working. Please help.

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New Here ,
Oct 30, 2018 Oct 30, 2018

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Same issue on a mac. I thought that was fixed. Thank god for Affinity

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New Here ,
Oct 26, 2019 Oct 26, 2019

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I was having the same issue and after updating from Microsoft this issue has been fixed, too.
reginaldohb

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New Here ,
Feb 03, 2023 Feb 03, 2023

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I'm trying to use a Wacom Intuos Pro 5 tablet with a Mac mini desktop and Adobe Photoshop 2023 and I am having this same problem where zoomed in image makes the pen into the move/scroll and doesn't function as a pen tool. I can only find answers for Windows fixes. Anyone have a solution for this bug on a Mac? Please and thank you.

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Community Expert ,
Feb 03, 2023 Feb 03, 2023

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Hi, did you configure any button to the CMD key+ or, when zooming, do you use CMD+Spacebar, clicking CMD before hitting the spacebar as you are dragging? 

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Explorer ,
Apr 16, 2023 Apr 16, 2023

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Hi did you find a fix I have the same problem .

 

 

 

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Explorer ,
Apr 16, 2023 Apr 16, 2023

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LATEST

Windows 10 and having the same problem here , I've reinstalled Wacom drivers and updated graphics card driver etc

 

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