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6

Print Presets Won't Save on Mac in Photoshop or Lightroom

Community Beginner ,
Apr 07, 2023 Apr 07, 2023

I have been having this problem for a few months. I am using Mac OS Ventura 13.2.1 and Photoshop 2023 or Lightroom Classic. I have long used presets but now, after I save one, when I come back to it the next time, the saved preset does not retain any of the settings. I tried uninstalling Photoshop 2023, rebooting, then re-install Photoshop 2023. The presets still don't retain settings.

 

I've also tried deleting my P5000 printer from the system settings, and then re-installing my Epson driver. Again, doesn't fix the problem.

 

I also tried printing from Safari and made a preset in Safari and this one does work as it is supposed to. If I then switch back to Photoshop, the preset created while in Safari works properly in Photoshop. I tried one more time to create a preset while in Photoshop, but it still will not work.

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correct answers 1 Correct answer

Adobe Employee , Apr 10, 2023 Apr 10, 2023

Hi @evanNow hold the space bar down when going to File/Print - that will reset just the print dialog box instead of the entire program, does this solve the issue?

 

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Community Expert ,
Aug 04, 2025 Aug 04, 2025

@gifted_smarts15D5 yes - BUT https://community.adobe.com/t5/photoshop-ecosystem-discussions/macos-sequioa-photoshop-25-and-messed...

 

I hope this helps

neil barstow colourmanagement - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

Help others by clicking "Correct Answer" if the question is answered.

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New Here ,
Aug 15, 2025 Aug 15, 2025

Glad to see someone else having this problem though the fact this dates back to 2023 is not great, I'm now running PS 2025 on MacOS Sonoma and the print presets no longer work.  Although listed as a print preset they don't save settings and default back which makes them completely useless. Can't see how this is an Apple or Epson issue as it's clearly a glitch in Adobe and has been an issue since at least 2023.  Would be nice to get a fix from Adobe rather than a workaround.

 

Holding space bar down didn't work for me, anybody else found a workaround or has print presets working correctly? 

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Community Beginner ,
Aug 16, 2025 Aug 16, 2025

The only half reliable workaround I've found is to use Apple Preview to create the presets, then refer to them when printing from Adobe. That isn't 100% either though, some parameters get lost, so be careful. I think there may be a way to edit the presets manually in a text editor to fix that, but I haven't tried that yet.

This may be an Adobe issue, or it may be an Apple issue - it's hard to say from the evidence. It's true that all Adobe apps have the same issue, but the fact that it isn't fixed after all this time suggests to me there is an underlying issue with how the Adobe and Apple products work together.

Someone, somewhere will know exactly what the problem is, and the fact there is silence on the topic from Apple and Adobe points to there being a difficulty which may be technical or possibly commercial.

Meanwhile their global user base are deprived of basic functionality they need to do their work. 
I just recently moved from Windows to Mac, and I'm genuinely shocked by some of the basic bread and butter stuff that doesn't work, considering how expensive the kit is.

Windows doesn't have these issues, but I'm in too deep now, need to make it work somehow.

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Community Expert ,
Aug 16, 2025 Aug 16, 2025

@moomanmoe I agree with @RobinD1883 its worth trying Preview 

BUT the issue I describe here may trip you afterwards, when the settings are not reliably applied  https://community.adobe.com/t5/photoshop-ecosystem-discussions/macos-sequioa-photoshop-25-and-messed...

 

I hope this helps

neil barstow colourmanagement - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts

 

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New Here ,
Aug 30, 2025 Aug 30, 2025

Wow, I thought I was losing my mind when trying to save print presets. I am using a Mac Studio M2 Ultra, canon pro 310 printer, printing through photoshop. The fact it's not saving presets is wild. People pay hard earned money for these products. Whether it's Apple or Photoshop these companies need to figure it out. Sounds like the best approach is going through Apple preview, the spacebar trick or updating settings each time you print. 

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Community Beginner ,
Aug 31, 2025 Aug 31, 2025

I share your frustration. You'd think they would sort it out for what must be a core part of their customer base, but it's been this way for years, so I don't think it will happen any time soon. 
I came to the Apple/Adobe combination thinking all would run smoothly. How wrong I was.

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Community Expert ,
Aug 31, 2025 Aug 31, 2025

@RobinD1883 @patrick_0395 See above - try saving the print preset from Apple Preview app, many users have found that to work, so that your saved preset's now available in Photoshop - whether MacOS Sequioa will use it is another matter -

 

the issue I describe here may trip you afterwards, when the settings are not reliably applied https://community.adobe.com/t5/photoshop-ecosystem-discussions/macos-sequioa-photoshop-25-and-messed....

 

I hope this helps
neil barstow colourmanagement - adobe forum volunteer,
colourmanagement consultant & co-author of 'getting colour right'
See my free articles on colourmanagement online
Help others by clicking "Correct Answer" if the question is answered.
Found the answer elsewhere? Share it here. "Upvote" is for useful posts

 

 

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Community Beginner ,
Sep 01, 2025 Sep 01, 2025
LATEST

Hi - getting a 404 on that second link...

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