Print Presets Won't Save on Mac in Photoshop or Lightroom

[evanNow]

I have been having this problem for a few months. I am using Mac OS Ventura 13.2.1 and Photoshop 2023 or Lightroom Classic. I have long used presets but now, after I save one, when I come back to it the next time, the saved preset does not retain any of the settings. I tried uninstalling Photoshop 2023, rebooting, then re-install Photoshop 2023. The presets still don't retain settings.

I've also tried deleting my P5000 printer from the system settings, and then re-installing my Epson driver. Again, doesn't fix the problem.

I also tried printing from Safari and made a preset in Safari and this one does work as it is supposed to. If I then switch back to Photoshop, the preset created while in Safari works properly in Photoshop. I tried one more time to create a preset while in Photoshop, but it still will not work.

[Brendan D Rowlands]

Thank you @NB, colourmanagement for this work around. Hopefully this will get fixed at some point by Adobe and Apple along with a few other glitches. I have heard the new OS Sonoma 14.2 has affected the import of images from cards and tethering in LR. Not sure how much faith to put into this rumour but for now not upgrading until this has been resolved or get information to contra.

All the best, Brendan

[NB, colourmanagement]

@Brendan D Rowlands @Thanks for the thanks. I hope the workaround isn't too impractical. 
neilB

[damienl40933875]

My issue is that the settings do not save when a custom paper size was used, predefined sizes are OK. I just tried the work around to use Apple Preview to save the settings on a custom paper size , and it works fine, so it cant be the OS, or the printer driver software.

I could be wrong, but this smells to me like a bug in how Photoshop uses the printer driver API. That thinking seems to be reinforced if people are seeing this in Lightroom too which is possibly using shared or similar code? Should be easy for Adobe to check either way.

[Mark Graf]

I am glad to finally find this thread about this problem.   It is not isolated to Epson, I have the same problem with my Canon Pro-300 (Printing from LR 13.1 on a Mac / Sonoma 14.2.1 / M1 chip Mac Studio)

-  I tried the holding spacebar while going to File>Print without success.  Holding the spacebar makes it difficult to even select the File>Print menu option as it keeps entering repeating spaces!  Is there some trick to this?

-  I tried the suggested workaround by going to Apple Preview and setting a print preset there, and it doesn't work - the settings aren't saved when bringing up that preset in LR.

- Full Disk Access is enabled for LR and PS

It is quite annoying that this feature does not work.   For each and every print, I need to go back through all the settings and reset the options previously used.   For example, if I select Matte Photo Paper, the driver will reset back to Photo Paper Pro Platinum every single time - causing a profile / paper mismatch obviously.

[fotomarc]

I have found that if I don't save a preset, print and save the file. The settings I used remain. This is on a M2 Mac, with an Epson large format, using InDesign.

Now if I attempt to save a pre-set it will revert back to default settings! Which are Lustre Paper, Color Management On! This will override your custom Color profile and distort the colors on all your prints.

It took me weeks to work this out and a lot of wasted prints! The biggest mistake was not noticing Color Management in the print dialogue box switching on!

Not saving any presets has saved me! I would save it's the same printing with Photoshop.!

By the way I tried every advice in this thread from saving in Preview, printing with Preview, printing with the "unsupported" Epson layout tool. Even printing from Photoshop. None of those worked!  The Epson Layout tool was the only one where the Color was correct, but as for layouts, it's not the same as using InDesign!

I have contacted Epson, Apple and Adobe many times and they have no idea! Each person I spoke to blamed another company. Pass the parcel!

[JSP8475]

If you don't rely on the lastest features from third party app developers that absolutely require you to have macOS Ventura and up, at least you can go back to Monterey and forget about this.

Those, including me, with Macs came out after the release of Ventura can never roll back to Monterey and this is some serious problem Apple won't admit to fault but to point fingers to third party developers like the printer manufacturers.

[fotomarc]

Software updates are never ending. Sure you can use an old iMac , with old software and have no issues! I did for years. But it gets to a point where everything is really slow! That's why I upgraded. By the way M2 Studio Mac, with the latest OS Sonoma works fine without saving a pre-set. It remembers my previous settings for print!

[JSP8475]

yeah everything is really slow at one point cause you updated your software to the latest and still expect your old HW to process that much data. Obviously that's why everyone is updating to newer HW periodically to not get boggled down when they work.

But among professionals there's a saying that "if it ain't broke don't change it" and that's why people who rely on computers/softwares drag out as much as possible before updaiting or work with new features in frustration expecting a solution would come out in the near future.

I happned to be the later and I am beyond furious at this point cause it's a little over a year since Ventura released (I bet Sonoma is just an extension of Ventura cause it introduced new features but with the same problem still persisting) and NO-ONE has come up with viable solution (NOT work around) so far.

Monterey on Apple silicon is never going to slow you down cause I'm sure Apple designed its processor to run Moneterey without any problem and my M1 mac mini is still running Monterey without any sign of slowing down. It's the updates in the web environment and thrid party apps that will get you slow down. You can't control what you get on web environment coming through your ISP and router but you can control how far of an update you're going to get so YMMV depending on what you need.

Work around suggetions such as not saving pre-set or setting printer settings in Preview app don't work for me so you didn't need to pitch in your case and absolutely no need for you to throw in objection for my reply.

I'm saying that going back to Monterey is the only viable solution at this point that I've found IF you don't need the latest features from any SW developer, including Apple itself, and IF the OP of the reply heavily rely on printing for his/her/their work process.

[fotomarc]

I never said anything about not saving a preset in Preview. I was referring to InDesign. Works fine for me! It also works fine for Photoshop! I have tested both. The photo attached was from the print dialogue box in Photoshop where I have opened up an old file and it saved my settings, without using a pre-set. If I did save a pre-set, it would revert to the default setting which is Lustre Paper!

As for using old hardware, sure if you never update the software it's a case of yes "if it ain't broke don't fix it!" But if you're using a new high megapixel camera, or Phone it will take forever to open files! 

Last time I post in this topic. Good luck to everyone else!

"Work around suggetions such as not saving pre-set or setting printer settings in Preview app don't work for me so you didn't need to pitch in your case and absolutely no need for you to throw in objection for my reply."

[NB, colourmanagement]

When I've seen this inability to save and recall printer settings, it has been a Mac OS issue. The printer preset I am are referring to is part of the printer manufacturer's driver software. When you click "Printer settings" the printer driver is what you see.

It's been reported that you can make a preset from Apple's Preview app then when you select  the same printer in Photoshop and click "Printer settings" you should see the preset you saved.

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management
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[MartinC_Photos]

I can confirm that, as @NB, colourmanagement said, setting up presets from within Apple's Preview app does save the presets for use in Lightroom. Not tried Photoshop. 

Sequoia 15.2 

LrC 14.1.1

[RobinD1883]

Still an issue with the latest version of PS and Sequoia I found out yesterday. Setting up the presets with Preview seems to work, so I'm not sure why this would be a MacOS problem.

Why is this listed as having a correct answer when the thread is ongoing, and there is no correct answer posted?

[NB, colourmanagement]

@RobinD1883 The setting of presets is within the print driver. So Epsons software. This is a very strange phenomenon. Setting from preview doesnt always seem to work either. 

I hope this helps neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts. 

[RobinD1883]

Not entirely convinced this is an Epson issue - works in Preview, but not in PS or LS. 
You are however correct that Preview doesn't work 100% - I've found it doesn't retain correct resolution.

This issue has a long tail, and a low profile from Apple support, which suggests to me that the problem source is known but for whatever reason, technical or commercial, is difficult to fix, so the makers are keeping stumm.  Meanwhile the poor paying public just has to suck it up.

[NB, colourmanagement]

@MartinC_Photos @Please test in photoshop if you can.  It would be great if it works. 

neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts. 

[MartinC_Photos]

@NB, colourmanagement  Just tested following recent days' updates to Mac (Sequoia 15.4.1) and Photoshop (26.6).  It does still work: take a random jpeg and open it in Mac's Preview app. Set up to print as normal, dial in all your custom settings in the Epson print option screen that pops up. Then "save current settings as preset". That new preset should be available in the same Epson print window that pops up from PS and LrC.   I created a new one this morning so it's good for me.    

[RobinD1883]

This works to an extent, makes things workable, but I've found it's not 100% - it didn't save the correct resolution for me, so I still need to check that everything is right before pushing the button and making an expensive mistake.

[NB, colourmanagement]

@MartinC_Photos Thank you for testing. Do you believe that the saved settings are reliably being used when printing? We hit sporadically inaccurate prints and when reopening the print settings dialog the recalled settings had vanished. It was back on defaults. 
so frustrating. 

I hope this helps (someone!)

neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right' google me "neil barstow colourmanagement" for lots of free articles on colour management Help others by clicking "Correct Answer" if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts. 

[gifted_smarts15D5]

I have the same problems with a Ricoh color laser printer.  This all used to work.  I'm on newest Photoshop and Newest Sequoia, 2023 Mac Pro M2-Ultra Computer.  Absolutely fails.  the Preview trick does work, but what a pia.  AND Photoshop is not centering the print on the page either.  So I actually have to completely print from Preview.  This is terrible and all new.  Never used to be this way.  
This is an Adobe problem, MS Word, Excel, Vectorowrks, Preview, and others all print fine, save presets fine etc.

[MartinC_Photos]

@NB, colourmanagement  Yes, I have found this method to be reliable.

On further examination I note that when a preset is saved from the print dialogue box opened from within Lightroom Classic then it is saved (on a Mac) in Library>Preferences>com.apple.print.custompresets.forprinter.<the name of my printer model>.plist

However,  when a preset is saved from the print dialogue box opened from within the Preview app then it is saved (on a Mac) in Library>Preferences>com.apple.print.custompresets.plist

Clearly, the presets saved in LrC are not "lost" but are saved in a place that is not accessed when we print from LrC. Yet the presets saved from Preview are visible when accessed from LrC.

You can open the plist files in a text edit app and you can see the details of your custom presets.

*Library is the hidden library, not the other one.

Hope that helps 

[NB, colourmanagement]

@MartinC_Photos You're using macOS Sequioa?

Sadly saving a preset from Preview didn't work when we tried it

Sequioa / Adobe / Epson seem to be pretty messed up sadly.

]

neil barstow colourmanagement - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

Help others by clicking "Correct Answer" if the question is answered.

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[MartinC_Photos]

Yes. Latest version.  

[NB, colourmanagement]

@MartinC_Photos thanks for confirming that

neilB

[pmac-tucson]

Thank you for this thread. I have a 2020 intel macbook pro, Epson 2200 that I just got working again, and I am trying to print using lightroom, which was always reliable prior to the pandemic (when our photo club stopped meeting in person and having print competitions). I am 'current' with mac os 15.5 and Lightroom 14.4. Print colors are off, presets are not reliably saved, etc. For those who were printing on a mac from lightroom, with Epson or other printers, and have run into these issues, and need to print reliably, how have you solved the problem of getting reliable prints? Other software? Other printers? Different OS? I may try windows next, but only as a last resort.

[gifted_smarts15D5]

It seems Apple preview saves presets correctly, all Adobe Apps fail.

Stuart J. Allyn
www.adrinc.org
www.skylightrun.com
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