Program Error Diagnostic Plugin feedback

Report · Jan 29, 2021

Frustrated by Program Errors in Photoshop? We can help!

First, try the troubleshooting suggestions listed in the Program Errors when opening or saving files

Next, if after following the steps above and you're still encountering Program Errors:

Follow the instructions to install the Program Error Diagnostic Plugin
Open Photoshop and enable the Photoshop User Diagnostics option provided in the Plugins menu
Reproduce the Program Error, then click OK to dismiss the Program Error dialog (This then copies the detailed error text to your clipboard)
Click the blue Reply button on this post and paste the Program Error clipboard contents into this community thread

Doing this will assist our Engineering team's investigations so these Program Errors can be resolved.

Report · Oct 15, 2022

WILL NOT PRINT!

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not print “09 Page 15 - 18.psd” because of a program error.
Stack:
Adobe Photoshop 23.5.1 20220907.r.724 5600b96
0 address: 0x00007FF6F9772F43 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6F787F06C base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF6F787E729 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF6F78804CA base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF6F5CDEACC base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF6F5CDEF3B base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF6F6FF0497 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF6F78E6E11 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF6F78E65E5 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF6F78C285A base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF6F78A27C9 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6F520B5E8 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6F520B686 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6F51FF808 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6F52158A1 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6F54F2B6F base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6F5201846 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6F546C3D2 base: 0x00007FF6F4C10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFF95E17034 base: 0x00007FFF95E00000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFF968226A1 base: 0x00007FFF967D0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Thanks!

ST

Report · Oct 19, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
0 address: 0x00007FF6F844AEB2 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6F649D4CC base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF6F649CB89 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF6F59762F4 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF6F5975CA9 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF6F5975C29 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF6F598414D base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF6F64DE5B5 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF6F64E1447 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF6F64E0E9A base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF6F64C0CB9 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF6F3E052F8 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6F3E05396 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6F3DF817F base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6F3E0F911 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6F40F170F base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6F3DFAAB6 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6F4067A72 base: 0x00007FF6F37E0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFF5F997034 base: 0x00007FFF5F980000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFF617E26A1 base: 0x00007FFF61790000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Report · Oct 20, 2022

Hii i updated photoshop to the latest one but it still wont open any of the files that i saved on my pc

Help pls

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not open “04.01.psd” because of a program error.
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
0 address: 0x00007FF6B387AEB2 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6B18CD4CC base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF6B18CCB89 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF6B18CE8EA base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF6B02EC52E base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF6B18CE949 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF6B18CD750 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF6B09317FD base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF6B093439C base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF6B0F5A16B base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF6B05CFBE7 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF6B05CF9E3 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF6B05CF454 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
13 address: 0x00007FF6AF9B81D1 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4PaletteInfo@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6AF688CCE base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
15 address: 0x00007FF6AF25603E base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6AFCA270E base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??9AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
17 address: 0x00007FF6B1987E60 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
18 address: 0x00007FF6B18EF85B base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
19 address: 0x00007FF6B18EB3AC base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
20 address: 0x00007FF6B1935671 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
21 address: 0x00007FF6B1934E45 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
22 address: 0x00007FF6B1910E9A base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
23 address: 0x00007FF6B18F0CB9 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
24 address: 0x00007FF6AF2352F8 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
25 address: 0x00007FF6AF235396 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
26 address: 0x00007FF6AF228A58 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
27 address: 0x00007FF6AF23F911 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
28 address: 0x00007FF6AF52170F base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
29 address: 0x00007FF6AF22AAB6 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
30 address: 0x00007FF6AF497A72 base: 0x00007FF6AEC10000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
31 address: 0x00007FF921BE54E0 base: 0x00007FF921BD0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
32 address: 0x00007FF922B2485B base: 0x00007FF922B20000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Report · Oct 25, 2022

Photoshop Error information
Code: -1
Text: porque ha habido un error de programa
Message: No se ha podido cumplir porque ha habido un error de programa.
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
0 address: 0x00007FF7B2C8AEB2 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7B0CDD4CC base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF7B0CDCB89 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7B01B62F4 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7B01B5CA9 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF7B01B5C29 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF7B01C414D base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF7B0D1E5B5 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF7B0D21447 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF7B0D20E9A base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF7B0D00CB9 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF7AE6452F8 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7AE645396 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7AE63817F base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7AE64F911 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7AE93170F base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7AE63AAB6 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF7AE8A7A72 base: 0x00007FF7AE020000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFA07717034 base: 0x00007FFA07700000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFA080626A1 base: 0x00007FFA08010000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Report · Oct 26, 2022

Hi! I keep getting this error when I use my brush tool on my surface pro 8, and the more i use it, the more i get it! I gotta use my brush!!! Please help. Thanks

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.5.1 20220907.r.724 5600b96
0 address: 0x00007FF7BF742F43 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7BD84F06C base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7BD84E729 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7BCD274E4 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7BCD273A9 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7BCD271A9 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7BCD3537D base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7BD890055 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7BD892E07 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7BD89285A base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7BD8727C9 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7BB1DB5E8 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7BB1DB686 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7BB1CEF2F base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7BB1E58A1 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7BB4C2B6F base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7BB1D1846 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF7BB43C3D2 base: 0x00007FF7BABE0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFA7C4854E0 base: 0x00007FFA7C470000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFA7D42485B base: 0x00007FFA7D420000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Report · Oct 26, 2022

When working with images in the 2023 photoshop, 24.0.0 release

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
0 address: 0x00007FF6F93BAEB2 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6F740D4CC base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF6F740CB89 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF6F68E62F4 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF6F68E5CA9 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF6F68E5C29 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF6F68F414D base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF6F744E5B5 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF6F7451447 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF6F7450E9A base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF6F7430CB9 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF6F4D752F8 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF6F4D75396 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF6F4D6817F base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF6F4D7F911 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6F506170F base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF6F4D6AAB6 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6F4FD7A72 base: 0x00007FF6F4750000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFB7B74244D base: 0x00007FFB7B730000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFB7CB6DFB8 base: 0x00007FFB7CB10000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Report · Feb 28, 2023

Hi, Thank you for sharing this.

Would you please share the system info (from Help > System Info), as well as the steps you followed in the application that led to this error? These details will be incredibly helpful in our investigations. Thanks!

Report · Oct 27, 2022

Just updated PS to Ver 24. When attempting to use the Object Selection Tool and received this error.

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761

I am on a Windows 10/64bit machine with 64GB and a pair of GeForce GT 740 with 32GB each graphics card updated

drivers 472.12

Here is the rest of the error stack:

0 address: 0x00007FF6057CAEB2 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF60381D4CC base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF60381CB89 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF602CF62F4 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF602CF5CA9 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF602CF5C29 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF602D0414D base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF60385E5B5 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF603861447 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF603860E9A base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF603840CB9 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF6011852F8 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF601185396 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF60117817F base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF60118F911 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF60147170F base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF60117AAB6 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6013E7A72 base: 0x00007FF600B60000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFFABF47034 base: 0x00007FFFABF30000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFFADA826A1 base: 0x00007FFFADA30000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Thanks, Robert

Report · Oct 28, 2022

Please advise on this:

Photoshop Error information

Code: -20

Text: because of a disk error

Message: Could not save “Julia_EP04_P02_XZ_v02.psd” because of a disk error.

Stack:

Adobe Photoshop 23.5.0 20220809.r.669 0e07917

0 address: 0x1071f8c5c base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '0 Adobe Photoshop 2022 0x00000001071f8c8c Adobe Photoshop 2022 + 81448076'

1 address: 0x104d01c30 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '1 Adobe Photoshop 2022 0x0000000104d01c30 Adobe Photoshop 2022 + 42687536'

2 address: 0x104d02068 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '2 Adobe Photoshop 2022 0x0000000104d02068 Adobe Photoshop 2022 + 42688616'

3 address: 0x1045a27c4 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '3 Adobe Photoshop 2022 0x00000001045a27c4 Adobe Photoshop 2022 + 34957252'

4 address: 0x103db6c44 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '4 Adobe Photoshop 2022 0x0000000103db6c44 Adobe Photoshop 2022 + 26651716'

5 address: 0x104cfac90 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '5 Adobe Photoshop 2022 0x0000000104cfac90 Adobe Photoshop 2022 + 42658960'

6 address: 0x104ce4fb8 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '6 Adobe Photoshop 2022 0x0000000104ce4fb8 Adobe Photoshop 2022 + 42569656'

7 address: 0x104ce50e4 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '7 Adobe Photoshop 2022 0x0000000104ce50e4 Adobe Photoshop 2022 + 42569956'

8 address: 0x104bf1728 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '8 Adobe Photoshop 2022 0x0000000104bf1728 Adobe Photoshop 2022 + 41572136'

9 address: 0x1b545f0f4 base: 0x1b4ff5000 module name: 'AppKit' symbol info: '9 AppKit 0x00000001b545f0f4 -[NSApplication _handleEvent:] + 76'

10 address: 0x1b5027008 base: 0x1b4ff5000 module name: 'AppKit' symbol info: '10 AppKit 0x00000001b5027008 -[NSApplication run] + 636'

11 address: 0x104bf21b8 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '11 Adobe Photoshop 2022 0x0000000104bf21b8 Adobe Photoshop 2022 + 41574840'

12 address: 0x104bf48e8 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '12 Adobe Photoshop 2022 0x0000000104bf48e8 Adobe Photoshop 2022 + 41584872'

13 address: 0x104ce5950 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '13 Adobe Photoshop 2022 0x0000000104ce5950 Adobe Photoshop 2022 + 42572112'

14 address: 0x107915298 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '14 Adobe Photoshop 2022 0x0000000107915298 Adobe Photoshop 2022 + 88904344'

15 address: 0x1024523f4 base: 0x10244c000 module name: 'Adobe Photoshop 2022' symbol info: '15 Adobe Photoshop 2022 0x00000001024523f4 Adobe Photoshop 2022 + 25588'

16 address: 0x10b96508c module name: '<unknown module>' symbol info: '16 dyld 0x000000010b96508c start + 520'

Report · Oct 28, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Mirage Print All command because of a program error.
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
0 address: 0x1099f6b00 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '0 Adobe Photoshop 2023 0x00000001099f6b39 Adobe Photoshop 2023 + 91077433'
1 address: 0x107116800 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '1 Adobe Photoshop 2023 0x0000000107116800 Adobe Photoshop 2023 + 48216064'
2 address: 0x107116a41 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '2 Adobe Photoshop 2023 0x0000000107116a41 Adobe Photoshop 2023 + 48216641'
3 address: 0x107114c45 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '3 Adobe Photoshop 2023 0x0000000107114c45 Adobe Photoshop 2023 + 48208965'
4 address: 0x105178c05 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '4 Adobe Photoshop 2023 0x0000000105178c05 Adobe Photoshop 2023 + 15064069'
5 address: 0x105178869 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '5 Adobe Photoshop 2023 0x0000000105178869 Adobe Photoshop 2023 + 15063145'
6 address: 0x10517f370 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '6 Adobe Photoshop 2023 0x000000010517f370 Adobe Photoshop 2023 + 15090544'
7 address: 0x104faf3c5 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '7 Adobe Photoshop 2023 0x0000000104faf3c5 Adobe Photoshop 2023 + 13190085'
8 address: 0x104fafda8 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '8 Adobe Photoshop 2023 0x0000000104fafda8 Adobe Photoshop 2023 + 13192616'
9 address: 0x107056f7d base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '9 Adobe Photoshop 2023 0x0000000107056f7d Adobe Photoshop 2023 + 47431549'
10 address: 0x10704646a base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '10 Adobe Photoshop 2023 0x000000010704646a Adobe Photoshop 2023 + 47363178'
11 address: 0x10710e6d4 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '11 Adobe Photoshop 2023 0x000000010710e6d4 Adobe Photoshop 2023 + 48182996'
12 address: 0x1070f5748 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '12 Adobe Photoshop 2023 0x00000001070f5748 Adobe Photoshop 2023 + 48080712'
13 address: 0x1070f585a base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '13 Adobe Photoshop 2023 0x00000001070f585a Adobe Photoshop 2023 + 48080986'
14 address: 0x106ffd4a7 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '14 Adobe Photoshop 2023 0x0000000106ffd4a7 Adobe Photoshop 2023 + 47064231'
15 address: 0x7ff80693f18b base: 0x7ff8064d8000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff80693f18b -[NSApplication _handleEvent:] + 65'
16 address: 0x7ff806507d3e base: 0x7ff8064d8000 module name: 'AppKit' symbol info: '16 AppKit 0x00007ff806507d3e -[NSApplication run] + 623'
17 address: 0x106ffdf62 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '17 Adobe Photoshop 2023 0x0000000106ffdf62 Adobe Photoshop 2023 + 47066978'
18 address: 0x1070006a1 base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '18 Adobe Photoshop 2023 0x00000001070006a1 Adobe Photoshop 2023 + 47077025'
19 address: 0x1070f607c base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '19 Adobe Photoshop 2023 0x00000001070f607c Adobe Photoshop 2023 + 48083068'
20 address: 0x10a25ad8a base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '20 Adobe Photoshop 2023 0x000000010a25ad8a Adobe Photoshop 2023 + 99876234'
21 address: 0x104320edd base: 0x10431b000 module name: 'Adobe Photoshop 2023' symbol info: '21 Adobe Photoshop 2023 0x0000000104320edd Adobe Photoshop 2023 + 24285'
22 address: 0x1117c552e module name: '<unknown module>' symbol info: '22 dyld 0x00000001117c552e start + 462'

Report · Oct 28, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete the Mirage Print All command because of a program error.
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
0 address: 0x10ff40b00 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '0 Adobe Photoshop 2023 0x000000010ff40b39 Adobe Photoshop 2023 + 91077433'
1 address: 0x10d660800 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '1 Adobe Photoshop 2023 0x000000010d660800 Adobe Photoshop 2023 + 48216064'
2 address: 0x10d660a41 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '2 Adobe Photoshop 2023 0x000000010d660a41 Adobe Photoshop 2023 + 48216641'
3 address: 0x10d65ec45 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '3 Adobe Photoshop 2023 0x000000010d65ec45 Adobe Photoshop 2023 + 48208965'
4 address: 0x10b6c2c05 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '4 Adobe Photoshop 2023 0x000000010b6c2c05 Adobe Photoshop 2023 + 15064069'
5 address: 0x10b6c2869 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '5 Adobe Photoshop 2023 0x000000010b6c2869 Adobe Photoshop 2023 + 15063145'
6 address: 0x10b6c9370 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '6 Adobe Photoshop 2023 0x000000010b6c9370 Adobe Photoshop 2023 + 15090544'
7 address: 0x10b4f93c5 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '7 Adobe Photoshop 2023 0x000000010b4f93c5 Adobe Photoshop 2023 + 13190085'
8 address: 0x10b4f9da8 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '8 Adobe Photoshop 2023 0x000000010b4f9da8 Adobe Photoshop 2023 + 13192616'
9 address: 0x10d5a0f7d base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '9 Adobe Photoshop 2023 0x000000010d5a0f7d Adobe Photoshop 2023 + 47431549'
10 address: 0x10d59046a base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '10 Adobe Photoshop 2023 0x000000010d59046a Adobe Photoshop 2023 + 47363178'
11 address: 0x10d6586d4 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '11 Adobe Photoshop 2023 0x000000010d6586d4 Adobe Photoshop 2023 + 48182996'
12 address: 0x10d63f748 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '12 Adobe Photoshop 2023 0x000000010d63f748 Adobe Photoshop 2023 + 48080712'
13 address: 0x10d63f85a base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '13 Adobe Photoshop 2023 0x000000010d63f85a Adobe Photoshop 2023 + 48080986'
14 address: 0x10d5474a7 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '14 Adobe Photoshop 2023 0x000000010d5474a7 Adobe Photoshop 2023 + 47064231'
15 address: 0x7ff80370118b base: 0x7ff80329a000 module name: 'AppKit' symbol info: '15 AppKit 0x00007ff80370118b -[NSApplication _handleEvent:] + 65'
16 address: 0x7ff8032c9d3e base: 0x7ff80329a000 module name: 'AppKit' symbol info: '16 AppKit 0x00007ff8032c9d3e -[NSApplication run] + 623'
17 address: 0x10d547f62 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '17 Adobe Photoshop 2023 0x000000010d547f62 Adobe Photoshop 2023 + 47066978'
18 address: 0x10d54a6a1 base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '18 Adobe Photoshop 2023 0x000000010d54a6a1 Adobe Photoshop 2023 + 47077025'
19 address: 0x10d64007c base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '19 Adobe Photoshop 2023 0x000000010d64007c Adobe Photoshop 2023 + 48083068'
20 address: 0x1107a4d8a base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '20 Adobe Photoshop 2023 0x00000001107a4d8a Adobe Photoshop 2023 + 99876234'
21 address: 0x10a86aedd base: 0x10a865000 module name: 'Adobe Photoshop 2023' symbol info: '21 Adobe Photoshop 2023 0x000000010a86aedd Adobe Photoshop 2023 + 24285'
22 address: 0x11f46052e module name: '<unknown module>' symbol info: '22 dyld 0x000000011f46052e start + 462'

Report · Oct 30, 2022

Photoshop Error information

Code: -1

Text: because of a program error

Message: Could not complete the Brightness/Contrast command because of a program error.

Stack:

Adobe Photoshop 24.0.0 20221013.r.59 3a3d761

0 address: 0x1097aa0c4 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '0 Adobe Photoshop 2023 0x00000001097aa0f4 Adobe Photoshop 2023 + 82436340'

1 address: 0x10720333c base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '1 Adobe Photoshop 2023 0x000000010720333c Adobe Photoshop 2023 + 42955580'

2 address: 0x10720357c base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '2 Adobe Photoshop 2023 0x000000010720357c Adobe Photoshop 2023 + 42956156'

3 address: 0x107201a50 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '3 Adobe Photoshop 2023 0x0000000107201a50 Adobe Photoshop 2023 + 42949200'

4 address: 0x1072019f0 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '4 Adobe Photoshop 2023 0x00000001072019f0 Adobe Photoshop 2023 + 42949104'

5 address: 0x107204438 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '5 Adobe Photoshop 2023 0x0000000107204438 Adobe Photoshop 2023 + 42959928'

6 address: 0x107204480 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '6 Adobe Photoshop 2023 0x0000000107204480 Adobe Photoshop 2023 + 42960000'

7 address: 0x1061ee87c base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '7 Adobe Photoshop 2023 0x00000001061ee87c Adobe Photoshop 2023 + 26093692'

8 address: 0x105b6e448 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '8 Adobe Photoshop 2023 0x0000000105b6e448 Adobe Photoshop 2023 + 19276872'

9 address: 0x1064ac568 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '9 Adobe Photoshop 2023 0x00000001064ac568 Adobe Photoshop 2023 + 28968296'

10 address: 0x1068c1eec base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '10 Adobe Photoshop 2023 0x00000001068c1eec Adobe Photoshop 2023 + 33251052'

11 address: 0x1066358dc base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '11 Adobe Photoshop 2023 0x00000001066358dc Adobe Photoshop 2023 + 30578908'

12 address: 0x106636908 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '12 Adobe Photoshop 2023 0x0000000106636908 Adobe Photoshop 2023 + 30583048'

13 address: 0x10714f18c base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '13 Adobe Photoshop 2023 0x000000010714f18c Adobe Photoshop 2023 + 42217868'

14 address: 0x10713f260 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '14 Adobe Photoshop 2023 0x000000010713f260 Adobe Photoshop 2023 + 42152544'

15 address: 0x1071fbf70 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '15 Adobe Photoshop 2023 0x00000001071fbf70 Adobe Photoshop 2023 + 42925936'

16 address: 0x1071e4e04 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '16 Adobe Photoshop 2023 0x00000001071e4e04 Adobe Photoshop 2023 + 42831364'

17 address: 0x1071e4f2c base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '17 Adobe Photoshop 2023 0x00000001071e4f2c Adobe Photoshop 2023 + 42831660'

18 address: 0x1070f0d04 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '18 Adobe Photoshop 2023 0x00000001070f0d04 Adobe Photoshop 2023 + 41831684'

19 address: 0x1b72a2144 base: 0x1b6eeb000 module name: 'AppKit' symbol info: '19 AppKit 0x00000001b72a2144 -[NSApplication _handleEvent:] + 60'

20 address: 0x1b6f17c14 base: 0x1b6eeb000 module name: 'AppKit' symbol info: '20 AppKit 0x00000001b6f17c14 -[NSApplication run] + 500'

21 address: 0x1070f1798 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '21 Adobe Photoshop 2023 0x00000001070f1798 Adobe Photoshop 2023 + 41834392'

22 address: 0x1070f3e10 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '22 Adobe Photoshop 2023 0x00000001070f3e10 Adobe Photoshop 2023 + 41844240'

23 address: 0x1071e578c base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '23 Adobe Photoshop 2023 0x00000001071e578c Adobe Photoshop 2023 + 42833804'

24 address: 0x109f1a344 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '24 Adobe Photoshop 2023 0x0000000109f1a344 Adobe Photoshop 2023 + 90235716'

25 address: 0x10490f4f4 base: 0x10490c000 module name: 'Adobe Photoshop 2023' symbol info: '25 Adobe Photoshop 2023 0x000000010490f4f4 Adobe Photoshop 2023 + 13556'

26 address: 0x1b38c3e50 base: 0x1b38be000 module name: 'dyld' symbol info: '26 dyld 0x00000001b38c3e50 start + 2544'

Report · Oct 31, 2022

Hi all,

I'm having issues with the Select Subject option, please see diagnostics below:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
0 address: 0x00007FF792A3AEB2 base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF790A8D4CC base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF790A8CB89 base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF78FF662F4 base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF78FF65CA9 base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF78FF65C29 base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF78FF7414D base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF790ACE5B5 base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF790AD1447 base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF790AD0E9A base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF790AB0CB9 base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF78E3F52F8 base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF78E3F5396 base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF78E3E817F base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF78E3FF911 base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF78E6E170F base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF78E3EAAB6 base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF78E657A72 base: 0x00007FF78DDD0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FF861AF7034 base: 0x00007FF861AE0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FF861C826A1 base: 0x00007FF861C30000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Report · Nov 01, 2022

Hey everyone, this seems to be a common thread: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.

Is Adobe going to do anything about it?

Thanks,

-- Robert

Report · Nov 14, 2022

Hey everyone, this seems to be a common thread: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.

Is Adobe going to do anything about it?

Thanks,

-- Robert

By @RobertHD05

Pinging @Pete.Green and @Mohit Goyal

Report · Nov 23, 2022

@PECourtejoie wrote:

Hey everyone, this seems to be a common thread: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.

Is Adobe going to do anything about it?

Thanks,

-- Robert

By @RobertHD05

Pinging @Pete.Green and @Mohit Goyal

Pinging also @Mark.Dahm

Report · Nov 30, 2022

And trying his alternate profile, @Mark C. Dahm

Report · Nov 01, 2022

Photoshop Error information
Code: -1
Text: porque ha habido un error de programa
Message: No se ha podido cumplir porque ha habido un error de programa.
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
0 address: 0x00007FF7BC30AEB2 base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7BA35D4CC base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF7BA35CB89 base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7B98362F4 base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7B9835CA9 base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF7B9835C29 base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF7B984414D base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF7BA39E5B5 base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF7BA3A1447 base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF7BA3A0E9A base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF7BA380CB9 base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF7B7CC52F8 base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7B7CC5396 base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7B7CB817F base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7B7CCF911 base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7B7FB170F base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7B7CBAAB6 base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF7B7F27A72 base: 0x00007FF7B76A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFCDB337034 base: 0x00007FFCDB320000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFCDC2A26A1 base: 0x00007FFCDC250000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Report · Nov 01, 2022

Photoshop Error information
Code: -1
Text: 프로그램 오류로 인하여
Message: 프로그램 오류로 인하여 'PortraitPro' 명령을 완료할 수 없습니다.
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
0 address: 0x00007FF6C588AEB2 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF6C38DD4CC base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF6C38DCB89 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF6C38DE8EA base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF6C38DD803 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF6C2543442 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF6C2A19D25 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF6C360B9FF base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF6C2915533 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF6C2914D21 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF6C3945671 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF6C3944E45 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
12 address: 0x00007FF6C3920E9A base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
13 address: 0x00007FF6C3900CB9 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
14 address: 0x00007FF6C12452F8 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF6C1245396 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
16 address: 0x00007FF6C1238A58 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF6C124F911 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
18 address: 0x00007FF6C153170F base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
19 address: 0x00007FF6C123AAB6 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
20 address: 0x00007FF6C14A7A72 base: 0x00007FF6C0C20000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
21 address: 0x00007FFE1B567034 base: 0x00007FFE1B550000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
22 address: 0x00007FFE1D4026A1 base: 0x00007FFE1D3B0000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Report · Nov 02, 2022

I CANT PRINT ANYTHING FROM P.S. AND IT SAYS PROGRAM ERROR

THIS IS WHAT I GOT WHEN I USED PHOTOSHOPS USER DIAGNOSTICS PLUGIN:

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 23.5.2 20220927.r.751 2ff5989
0 address: 0x00007FF7CCC02FA3 base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7CAD0F09C base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
2 address: 0x00007FF7CAD0E759 base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
3 address: 0x00007FF7CA1E78B4 base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
4 address: 0x00007FF7CA1E7269 base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
5 address: 0x00007FF7CA1E71E9 base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
6 address: 0x00007FF7CA1F541D base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
7 address: 0x00007FF7CAD50085 base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
8 address: 0x00007FF7CAD52E37 base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
9 address: 0x00007FF7CAD5288A base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7CAD327F9 base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7C869B5E8 base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7C869B686 base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7C868EF2F base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7C86A58A1 base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7C8982B6F base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7C8691846 base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF7C88FC3D2 base: 0x00007FF7C80A0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFDD92D7034 base: 0x00007FFDD92C0000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFDDB0E26A1 base: 0x00007FFDDB090000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Report · Nov 04, 2022

still problems
Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
0 address: 0x00007FF63063AEB2 base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF62E68D4CC base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF62E68CB89 base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF62DB662F4 base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF62DB65CA9 base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF62DB65C29 base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF62DB7414D base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF62E6CE5B5 base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF62E6D1447 base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF62E6D0E9A base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF62E6B0CB9 base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF62BFF52F8 base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF62BFF5396 base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF62BFE817F base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF62BFFF911 base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF62C2E170F base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF62BFEAAB6 base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF62C257A72 base: 0x00007FF62B9D0000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FFE08E1244D base: 0x00007FFE08E00000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FFE0A9EDFB8 base: 0x00007FFE0A990000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

Report · Nov 05, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

Report · Nov 05, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:

I get this error over and over when trying to open certain JPG files. It doesn't happen with all of them, just some. I did all their steps to resolve it and I still get this error. Any help would be great

Report · Nov 09, 2022

Photoshop Error information
Code: -1
Text: Select Subject Classifer output is empty
Message: Could not complete your request Select Subject Classifer output is empty
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
0 address: 0x00007FF7C83EAEB2 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7C643D4CC base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF7C643CC5B base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7C643E92C base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7C63C3310 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF7C63C4985 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF7C603BB50 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF7C56181F8 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF7C5617066 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF7C505A94F base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
10 address: 0x00007FF7C505AD9A base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
11 address: 0x00007FF7C50E1E31 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
12 address: 0x00007FF7C408CDBF base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
13 address: 0x00007FF7C408EBED base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
14 address: 0x00007FF7C408B7FC base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
15 address: 0x00007FF7C408C522 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7C6480E9A base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
17 address: 0x00007FF7C6460CB9 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
18 address: 0x00007FF7C54DD079 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
19 address: 0x00007FF7C40CCF0C base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
20 address: 0x00007FF7C43B5CA2 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
21 address: 0x00007FF7C648B08C base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
22 address: 0x00007FF7C648AFDB base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
23 address: 0x00007FF7C648AFDB base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
24 address: 0x00007FF7C648AFDB base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
25 address: 0x00007FF7C648AFDB base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
26 address: 0x00007FF7C648AFDB base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
27 address: 0x00007FF7C648AFDB base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
28 address: 0x00007FF7C648AFDB base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
29 address: 0x00007FF7C539C0B1 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
30 address: 0x00007FF7C4F14E96 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: xmlFreeRMutex:-1 in n.a.
31 address: 0x00007FF7C3DABBBD base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
32 address: 0x00007FF7C404CD5F base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
33 address: 0x00007FF7C3DA23AD base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
34 address: 0x00007FF7C3DA35AA base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
35 address: 0x00007FF7C3D9DFC9 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
36 address: 0x00007FF7C3DD9EDD base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
37 address: 0x00007FF7C3DD89B0 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
38 address: 0x00007FF7C3DD6EC4 base: 0x00007FF7C3780000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
39 address: 0x00007FFE730CE858 base: 0x00007FFE730C0000 module name: 'USER32.dll' symbol: CallWindowProcW:-1 in n.a.

Report · Nov 12, 2022

Photoshop Error information
Code: -1
Text: because of a program error
Message: Could not complete your request because of a program error.
Stack:
Adobe Photoshop 24.0.0 20221013.r.59 3a3d761
0 address: 0x00007FF7E247AEB2 base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: xmlListWalk:-1 in n.a.
1 address: 0x00007FF7E04CD4CC base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
2 address: 0x00007FF7E04CCB89 base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
3 address: 0x00007FF7DF9A62F4 base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
4 address: 0x00007FF7DF9A5CA9 base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
5 address: 0x00007FF7DF9A5C29 base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
6 address: 0x00007FF7DF9B414D base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
7 address: 0x00007FF7E050E5B5 base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
8 address: 0x00007FF7E0511447 base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
9 address: 0x00007FF7E0510E9A base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
10 address: 0x00007FF7E04F0CB9 base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??8AssetType@ART@@QEBA_NAEBV01@@Z:-1 in n.a.
11 address: 0x00007FF7DDE352F8 base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
12 address: 0x00007FF7DDE35396 base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
13 address: 0x00007FF7DDE2817F base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
14 address: 0x00007FF7DDE3F911 base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
15 address: 0x00007FF7DE12170F base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
16 address: 0x00007FF7DDE2AAB6 base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ??4AIDEPoint@AIDE@@QEAAAEAU01@AEBU01@@Z:-1 in n.a.
17 address: 0x00007FF7DE097A72 base: 0x00007FF7DD810000 module name: 'Photoshop.exe' symbol: ?do_max_length@?$codecvt_null@_W@archive@boost@@EEBAHXZ:-1 in n.a.
18 address: 0x00007FF86E9874B4 base: 0x00007FF86E970000 module name: 'KERNEL32.DLL' symbol: BaseThreadInitThunk:-1 in n.a.
19 address: 0x00007FF8700826A1 base: 0x00007FF870030000 module name: 'ntdll.dll' symbol: RtlUserThreadStart:-1 in n.a.

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