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Inspiring
January 7, 2022
Answered

PS CS6

  • January 7, 2022
  • 3 replies
  • 3223 views

I just purchased a new computer and it doesnt have a CD disc for me to download my copy of CS6 which I also have a key for, so I copied the entire PS CS6 file from the adobe folder off my old computer, and when I added it to the new computer it will not open. Can I get some help please.

 

1)Perhaps the most current download link for CS6.that will work and open

I tried the link for my key here at adobe site, but that link is broken and does not work 

 

2)Another option  I was considering is to buy an external  CD Disc player, will I run into the same issue once its downloaded onto my computer of not opening? 

 

Thank you for your assistance !! 

This topic has been closed for replies.
Correct answer Seabreezeof

Wow I missed the part where you said "That being said, there's been a rumour that the old CS6 activation servers are also now deactivated" 

 

Have other who perhaps ran into the same issue been successful getting there copy of CS6 accitivated after the rumors of deactivativating the survers.. 

 

From my own experience with support, I was told they could not help me in any way, I even asked to be kicked up to the next level of support  and was told there was nothing can can do for me from that level. . 

 

3 replies

Brad @ Roaring Mouse
Community Expert
Community Expert
January 7, 2022

If you had registered your previous install, your CS6 will show up in your adobe account under Plans and Payments > Products, with both a link to a CS6 installer disk image and your serial number in case you have misplaced it.

If you did NOT register your CS6 back then, you have the opportunity to enter your existing serial on the same page, but, of course, it has to be a legitimate serial that belongs to you.

That being said, there's been a rumour that the old CS6 activation servers are also now deactivated, so you may still have to contact Adobe to activate no matter how you install the software. You may need an activation count reset if you are over your limit (e.g. if didn't deactivate a previous install)

Inspiring
January 7, 2022

Thanks for the response Brad, been down that road, went to all my managed accounts on Adobe and there was a download for my registered PS CS6 . Here likes the problem with that, it's only 32bit not 64bit and the download link does not work. Spoke with support, they gave me the same instructions you did, and I told them exactaly what I said above, They said they could not help me then as its no longer supported . Suggested I start subscribing to the latest PS version. 

I have a bunch of Topaz legacy programs, and they are all in my managed account and aavailable for download which on a occasion I have downloaded . They are no longer supported, but they are there for me if I want them. Yet my registered PS6 with Adobe that I bought and paid for in my manged account which is there is non downloadedable The link has been disabled and the kicker is it was only 32bit. 

Adobe makes you jump through hoops (makes it difficult as possible) to use something you bought. There is absolutely no reason to disable your download link, its up to the owner of the software if they choose to use it regardless if its supoorted or not. My non longer supported CS6 works just fine on my old computer, and if ever an issue arrise it's on me to resolve it or no longer use it.

We all understand Adobe's business practice which is to sell there current product which is really renting it.  .  

Dave Creamer of IDEAS
Community Expert
Community Expert
January 7, 2022

You can either buy a DVD/CD player and try it. Check the return policy if you have trouble installing/running CS6 on the new OS.

 

Another option is to find a computer with a disc drive, convert the CD to an ISO file to run as a virtual drive, copy the ISO file to your new system, and try installing it from the file.

David Creamer: Community Expert (ACI and ACE 1995-2023)
Dave Creamer of IDEAS
Community Expert
Community Expert
January 7, 2022

BTW, if you are on a Mac, I believe the Disc FirstAid can make a virtual disc. 

David Creamer: Community Expert (ACI and ACE 1995-2023)
Semaphoric
Community Expert
Community Expert
January 7, 2022

How was it installed on your old computer?  From a CD, or via download? If from a CD, an external player ought to work. If from download, see if you still have the installation files somewhere on your old computer. You should be able to install from those.

You can't just copy the Photoshop program files over; it has to actually be installed on the new machine.

Inspiring
January 7, 2022

Honestly dont remember, its been quite a while. So how do I go about actually insatlling the files I copied over  What are the steps .. Much appreciated your response 

 

Inspiring
January 7, 2022

I think you a referring to exc file for the download. 

Had an idea, can I down load CS6 from my disc using my old computers CD drive ,and copy it onto a thumb  drive and then upload that to the new computer