*.rgb (SGI) file format does not open.

New Here ,
Oct 20, 2021 Oct 20, 2021

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*.rgb (SGI) file format does not open.

 

If I try to open the file, the message "Could not open "*.rgb" because the file-format module cannot parse the file." is displayed.

 

It works fine in Photoshop v21.2.12 version, but not in v22.51 version.


Please solve it. 

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Adobe Community Professional ,
Oct 21, 2021 Oct 21, 2021

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Moving thread to the Photoshop ecosystem forum from Using the Community

 

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Adobe Community Professional ,
Oct 21, 2021 Oct 21, 2021

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I just tested some sample files in 22.5 and have no issues (although I'm Mac). What system are you running now?

(If you change the file extension to .sgi, does it still fail? )

If you feel it's a bug, head over to https://www.adobe.com/products/wishform.html to make a report, we're just users here, not Adobe techs.

 

 

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Adobe Community Professional ,
Oct 21, 2021 Oct 21, 2021

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Brad @ Roaring Mouse wrote:

If you feel it's a bug, head over to https://www.adobe.com/products/wishform.html to make a report, we're just users here, not Adobe techs.


 

Brad,

The feedback forum was combined with this one one 31 August 2021 and Adobe staff is now on this forum.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/community-forum-consolidation/td-p/12...

 

To report a bug, it can be tagged as a bug (or we can move it)

https://community.adobe.com/t5/photoshop-ecosystem-bugs/how-do-i-write-a-bug-report/idi-p/12373403

 

~ Jane

 

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Adobe Community Professional ,
Oct 21, 2021 Oct 21, 2021

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Thanks, Jane. I missed that somewhere along the way!

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Adobe Employee ,
Oct 21, 2021 Oct 21, 2021

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Can you post one of the files you're having trouble with for us to try and debug?

 

Are you on macOS or Windows?

 

If I can reproduce the issue, I'll convert the discussion to a bug. 🙂


Senior Product Manager - Customer Advocacy - Digital Imaging

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