Scrolling too slow issue [cc 2015]

[Dirk van Boxtel]

First and foremost: kudos on the improvements.

However, in a document that's, say, 5000 pixels high scrolling to the bottom takes around 30 seconds.

.edit: in fact, if you scroll down long enough, it actually starts scrolling back up. What the ...!

So far, I've eliminated my mouse from the equation. I'll test at home too, to see if it's something related to the GFX.

System specs here:

i7-2600 @ 3.4Ghz

Radeon HD 6450

16GB DDR3 Ram

Windows 7

Let me know if specific other details are required, and I'll supply.

(Unless it's my credit card. You can't get my credit card number. Stop asking.)

Note: I had to revert to CC 2014. I can't work without having my scroll work properly.

Cheers!

- Dirk

Message was edited by: Dirk van Boxtel - added specifics.

[Giosa Studio Web]

I have the same problem, and deactivate rulers is a good solution, but we can't work without rulers, we need a real solution from Adobe

[visionvortex]

I've got the same Problem. I noticed, that when you turn on "flick panning", everything works totally smoothly. Turn it off, stutters like hell. Anyone experienced the same effect?

[janne_annala]

Same thing here. If I scroll with the mouse wheel very fast I can see the document still scrolling long after I've stopped scrolling the wheel.

[Chuck Uebele]

Yes, they do test it, but amazingly things slip through. Adobe is aware of this issue, and it will be fixed soon.

[Aidan656]

Check your machine settings mine defaulted Photoshop back to using the Intel on board graphics instead of the dedicated card. This improved it for me and the rulers are still on.

[isheep345]

Rolled back to CC 2014 and overall it runs faster on my machine VS. CC 2015.

Had to do this with Lightroom as well. Why are you releasing broken products, Adobe?

EDIT: lmao the pending approval message sent to my email was in Japanese. Pretty much confirms any doubt Adobe has no idea what they are doing anymore.

[Dirk van Boxtel]

Something in their system made the language get set to Chinese. I had the same issue.

I believe I fixed the "language" setting here: https://forums.adobe.com/user-preferences!input.jspa

I swear I'd never touched that before. I just started receiving Chinese email one day. Very strange. Might've been some kind of "update" they did :]

[bildershop-24]

Same problem here...

[Mellosa]

The Ruler is really bugged. The scroll with the ruler turned on is unusable. In older versions there was no such problem. Going to go back to the older version.

Intel Broadwell i7-5700HQ

16Gb RAM

GTX 980 8Gb

Windows 8.1

[andystock]

Yep, I rolled back to CC 2014 for Photoshop.  Really sucks that this isn't getting fixed.  It was really slow in 3D as well.

[baileyhayden]

Having the same issue here. Turning off the rulers helped fix the problem. July 31st and no update to fix this??

[PiperChrmd]

Ironically, the zooming is supposed to be faster with 'Mercury Performance'. Haha. I can't believe Adobe made such a sad mistake. "Hey look, zooming is faster with this new performance upgrade! Oh wait... no... it's actually slower."

[jeffb81685721]

Does anyone know if they have corrected this mouse scroll issue? I haven't done an update and was wondering if it is in the last update?

[Chuck Uebele]

It better. I'm not sure if it's 100%, but much better.

[JakubBielesch]

This bug was reported half year ago... Adobe release updates almost every week but this issue is still not fixed... I'm still using cc2014 because of this stupid bug...

[Matticus289]

+1  I was just revisiting this thread to comment something very similar.  Very disappointing.

[manuelromerola]

Same problem.  Running I7 with 8GB of RAM on Win 8.  No issues with 2014 CC.

[shenjiexiong]

wait for more than one year... the problem is still not fixed...

[iwd-agency]

Still having this problem as well. Disabling rulers still makes it somewhat better, but scrolling is still sub-par.

[sergey39808103]

Photoshop CC 2017 (on Windows 7 64)

mouse-wheel scroll is unusably slow.
(rulers already hidden)

[gabrielp94722178]

WOW THANKS! I removed my rulers and suddenly my scrolling was buttery smooth Never thought it could be that! HAHA THANKS BRO