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grommis
New Participant
January 26, 2018
Answered

There isn't enough room to display this document error code

  • January 26, 2018
  • 20 replies
  • 23697 views

I have the same problem and another person as I also just finished installing the Jan 23 Photoshop CC update, reopened the program, and attempted to open a simple JPG file.  I rec'd the error message:  "There isn't enough room to display this document."   What's that supposed to mean?  Then I tried to create a new document and rec'd this message:  "Could not create a new document.  There isn't enough room to display this document."     My system runs Windows 10, has 64GB of RAM, 2T hard drives with adequate space for scratch disks.  I tried restarting my computer but no change.  I uninstalled and reinstalled photoshop cc 2018 and it worked correctly opening one image and then reverted to the same problem. The response to the previous person suggested going to Documents and Settings to change a DAT file, however, in Windows 10 PRO there is no access to this file and Microsoft advised there is no longer this specific file available.  Please help....  Thanks

    This topic has been closed for replies.
    Correct answer Mohit Goyal

    Hi All,

    This issue should be fixed in the Photoshop CC 2018 (19.1.4) release which is now available. Checkout the list of fixed issues here: Fixed issues in Adobe Photoshop CC

    Please update Photoshop CC 2018 via the Creative Cloud desktop app and let us know if you continue to have any trouble.

    Update Creative Cloud apps

    Regards,

    Mohit

    20 replies

    Show previous replies
    Kukurykus
    Kukurykus
    Brainiac
    February 28, 2018

    For anyone who wants to get to know why it happens check: There isn't enough room to display this document => bug !

    Nicollet
    Adobe Employee
    Nicollet
    Adobe Employee
    February 28, 2018

    For those of you who are seeing this error, can you try the following and let me know if it resolves for you?

    • In Windows search type "cmd.exe" to bring up a terminal window

    • At the prompt, paste the following string:

         “REG ADD HKEY_CURRENT_USER\Software\Adobe\Photoshop\120.0 /f /v OverridePhysicalMemoryMB /t REG_DWORD /d 4500”

    ***In that string, 4500 represents the amount of installed RAM (In this case 4500 = 4.5GB. If you have 24GB of RAM, you would replace 4500 with 24000***

    Thank you!

    Hannah

    pennyo43706521
    pennyo43706521
    New Participant
    March 1, 2018

    This did not work for me.  Very frustrating as i also having looming deadlines and a photoshop that won't work.

    Kukurykus
    Kukurykus
    Brainiac
    March 1, 2018

    You may help to solve this problem by Adobe with next update posting you're having same issue in their Photoshop bugs forums, so we are stronger with more chance they are going to do something with this otherwise that will not be priority:

    Photoshop: There isn't enough room to display this document | Photoshop Family Customer Community

    R
    RobertVaage
    New Participant
    February 24, 2018

    I have the very same issue, windows 7, 32G Ram, Nvidia Quadro etc....
    Have to change the workspace for every pic I want to open. Have tried the delete folder, sucsessfully for about two images, then this message return. Not enough room to display..... This happend with the last update of CC.

    JJMack
    JJMack
    Community Expert
    February 24, 2018

    You may be having this problem because you are not using Windows 10.  Adobe fixed CC 2018 19.1 UI scaling  using new  Windows 10 features.  You are using an older version of windows. Why not alsouse an older version of Photoshop that works on windows 7 correctly,

    JJMack
    Nicollet
    Adobe Employee
    Nicollet
    Adobe Employee
    February 9, 2018

    Hi,

    I'd like to submit a case on this, but I could use a little more information. Which version of Win 10 are you running?

    Thanks,
    Hannah

    S
    sprouseart
    Participating Frequently
    February 9, 2018

    Thanks Hannah. I'm running Windows 10 (home). The issue just started again a few minutes ago... Terribly frustrating! Especially as I have looming deadlines that I need to generate graphics for...

    Nicollet
    Adobe Employee
    Nicollet
    Adobe Employee
    February 9, 2018

    Sorry to hear that!

    Thanks for the information. If you get a chance to look at the About page for the specific version of Win 10 (i.e. Win 10 1703,Win 10 1709, etc.) -- that would be helpful to know. I've submitted a case on this, so it's in progress.

    Are you saying that you switched to the Essentials workspace and you still encountered the error?

    JJMack
    JJMack
    Community Expert
    February 2, 2018

    Did you check your windows Display settings? are running your display at its native resolution? The real number of pixels your display displays.

    JJMack
    S
    sprouseart
    Participating Frequently
    February 2, 2018

    I believe I am. How do I check my Window Display settings? This only started after the last PS update. My computer is less than four months old and I've not changed any settings for Windows? I have no idea what to do here....

    S
    sprouseart
    Participating Frequently
    February 2, 2018

    OK - Got in  back in gear, though I'm guessing only temporarily, by uninstalling PS and reinstalling. Opening PS after reboot. Tried to open PSD. Got same message. On a guess, changed Workspace to "Photography" (had been in Essentials) and it began working again. The latest update, IMHO, is as buggy as the day is long. How terribly disappointing. There are other quarks occuring since the update as well. I can't be the only one having issues. By the way, I'm working in Windows 10 on a new Dell Inspiron 15, 7000 Series with an Intel Core 2.30 GHz Processor on 16 GBs of RAM on a 64 bit OS, X64-based processor.

    S
    sprouseart
    Participating Frequently
    February 2, 2018

    I'm having this same issue and I have no idea what to do! Deadlines looming? Help anyone? I've never seen this message in all my twenty plus years of working  in Photoshop?!

    G
    grommisAuthor
    New Participant
    January 27, 2018

    Many thanks to all!  I'm back to work.  I'll be glad when they resolve the issue completely and I can use my customized workspace instead of having to use this work-around.

    JJMack
    JJMack
    Community Expert
    January 27, 2018

    On My surface pro 3 I had to create a new workspace for the one I created for my Surface pro 3 was all messes up when CC 2018.1 ui scaling started to work correctly.  So it  would be possible when you workspace was mapped out with the fixed working UI scaling that there was no room left on your display for an image window or area.  I edit in floating windows.

    JJMack
      pixxxelschubser
      pixxxelschubser
      Community Expert
      January 27, 2018

      grommis​,

      your problem could be similar to this thread: https://forums.adobe.com/thread/2443449

      (mostly written in german language)

      There is a checklist you can go through step by step (and the solution in the other thread was: to change the workspace eg to Essentials)

      Have fun

      JJMack
      JJMack
      Community Expert
      January 26, 2018

      I wonder if the message means that there is no more room on your display to display an image or image window.  A big change added in CC 2018.1 Is how adobe Photoshop ui scalling works its now via Windows scaling settings.  Adobe worked with Microsoft on that.  There may be some wimdows api Adobe now uses to manage display area space that is not working on you windows 10 Pro system correctly. It working fine one my Windows 10 pro systems.

      JJMack
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