Video files Can not open or import

Question

Latest release of PS (23.0.2). Error message: DynamicLink Media Server Not Available. This happens when trying to open a MOV or trying to import video frames to layers. I also get a similar message in LR. Did an uninstall/install on PS.

Win 10 - latest release.

PECourtejoie · Accepted Answer

Hi, I found this tip (translated):

Perfect!!! Following the tip, I ran the file

dynamiclinkmediaserver.exe which I found in the directory C:\Program Files\Adobe\Adobe Photoshop 2022\Required\DynamicLinkMediaServer\dynamiclinkmediaserver.exe he pointed out the lack of the MSVCR110 file.dll which I decided to install Microsoft Visual C++ 2012 that installed the missing file. Right after the dynamic link worked normally. I hope this tip helps too

in this discussion: https://community.adobe.com/t5/after-effects-discussions/dynamiclink-media-server-is-not-available/td-p/9446728

PECourtejoie · Answer

Other users reported overzealous firewalls that prevented the internal connexion (not external) to the mediaserver.

This thread points to a permissions issue: https://community.adobe.com/t5/photoshop-ecosystem-discussions/dynamic-link-is-not-available/td-p/7850716

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