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Why is Photoshop Terrible on Windows but not on mac? Lots of slow downs, crashes, etc,...

Community Beginner ,
Sep 06, 2022 Sep 06, 2022

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I've been dealing with slow downs and random crashes when closing files for months now. I've tried just about everything to get this to run. 

 

I'm currently trying to save out a Jpeg via Save for Web and it's still loading up the initial preview. 

 

I work with huge files, ~220 mb Jpegs, ~150+ mb tifs, 5-20 GB PSB files, and so forth. I've recently upgraded my machine to the following specs:

5950X ryzen 9

128 GBs of 3600 mhz Ram

8 TBs of SSD M.2 Storage, NVME and Standard, all on PCIE Gen 4

3090 ti (i do gaming on a the side as well)

plenty of cooling

 

Yes all the same issues I have on my windows machine dont happen on my M1 Max laptop (work computer) that I use at home but dont always bring it back home from the office.

 

Main issues, Save for Web drags to load and good luck to me if I try to scale it down even further. Literally took ~15 mins to get the preview to show up. Yet, on my M1 Max Macbook and a 2019 Imac, I can get it done in a fraction of that time.

 

When I have multiple docs open, I have made it a process to save every file I need saved before I close anything. After I close a document I dont need anymore, whether its a smart object that I was adjusting, a file I'm picking up a layer or referencing something on it, I close it and randomly it'll just crash photoshop.

Again these are issues I constantly deal with on windows but not mac OS. 

Can I do anything to speed some of this stuff up?

 

Troubleshooting I've done:

 

Everything from the preferences reset, to setting up the ideal performance settings, I have 4 different M.2 SSD scratch disks, each about 1-2 TB's of free space, either using my PCIE gen 4 slot or 1 of which is a raid 2 TB hooked up to a USB 3.2 type C.

 

 

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macOS , Windows

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Community Expert ,
Sep 06, 2022 Sep 06, 2022

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Hi @ronv_LR I'm a Windows 10 user. It's an interesting issue you describe. I'm pretty sure the maximum total pixel dimensions in Save for Web are about 8200 px in width or height. I just tested this with a smaller file at 6720 px, and it did take at least 30 seconds or so to render, but it did get there. What are your image dimensions?

 

JainLemos_0-1662496666138.png

 

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Community Beginner ,
Sep 07, 2022 Sep 07, 2022

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I kept forgetting to reply to this. For file sizes, I work mostly in print so our file sizes are massive. Your 6720 squared sized dimensions would be ideal for me if that met some of the out door specs we have to guarantee. Some of the stuff I do is over double that. Here's the file I was working on that I tested on both machines.

 

Normally this would be the first thing you turn to if you had the same issue on 2 different machines but the kicker is that I dont. I have a Windows machine that has just about the same specs as an imac. The windows machine is taking over 10 mins to get the preview to do the initial process on Save For Web but the iMac does it in less than 1. Thats my concern, thats my frustration. That and a few other things.

 

windows 2022.JPG
imac 2020.JPGPixel Dimensions.JPG

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Community Expert ,
Sep 07, 2022 Sep 07, 2022

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I'd post this in the "Bugs" subsection. Include as many system details and specifics as possible.

 

This is certainly not a general Windows experience. But there have been hints of particular problems with Ryzen CPUs, and IIRC some of the engineers have called for specifics to look closer into that.

 

This has nothing to do with the file sizes. A reasonably well-speced desktop machine will handle this with flying colors. The one thing you should do is disable PSB compression, that will cut down open and save times dramatically, down to perhaps 10-15 % depending. Although I don't think that's the actual problem here.

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Community Expert ,
Sep 07, 2022 Sep 07, 2022

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@D Fosse, There are no maximum pixel dimensions in Save for Web anymore? If so, that's good to know, as I was wrong about that.

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Community Expert ,
Sep 07, 2022 Sep 07, 2022

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No, that part is correct 🙂 It's still 8192 pixels. But that doesn't mean it won't load (albeit slowly), it will just be reduced to that size limit.

 

But I don't think that's the underlying problem here. I have a hunch that Ryzen is the line of inquiry to follow up here. There have been quite a lot of similar cases, and I know the engineers are eager to bite into it. But they need reproducible cases.

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Community Beginner ,
Sep 07, 2022 Sep 07, 2022

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Thanks for the reply. Was not aware of the ryzen issues, but i mean, you cant compete with their specs and the prices. Anyways, I'll repost this there. 

 

If a mod see's this, maybe you can close this out? not sure how to do it myself if at all possible.

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Community Beginner ,
Sep 07, 2022 Sep 07, 2022

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I originally posted this on the Discussion side but was made aware it's more of a bug. I've got the specs of both machines for comparisons. Both are "fairly new", released right around the same time so they're pretty much apples to apples (pun not intended).

Both machines have access to high speed scratch disks, my work iMac is hooked up to a large volume raid array via thunderbolt 3 I believe. My PC is hooked up to a USB 3.2 raid 0 2 TB scratch. Despite this, I dont believe this to be the issue here.

 

My main concern is a major issue I've been dealing with for months. One of the major features I use daily is the "Save for Web" export. I work at a creative marketing agency where we end up creating and building print ready PSD/PSB files that can be upwards to 20GBs. SFW plays a major role for us since it can drastically reduce the file size of Jpegs when we need them to be a certain size w/o having to alter the art.

 

So my issue is, on my 7 GB file, why is Windows taking over 10 minutes for the initial preview to process when an iMac of similar specs takes less than a min? I can use the SFW and scale the image down 10 times over before my PC can even get it once, and not even be able to scale it because changing any setting would then make it spend another several minutes processing that.

 

Until now I've exhausted any options that are available online via other support forums and "try this" threads. I've done everything to remedy this on the PC since thats where this issue is. I just dont understand why I'm having all these issues when I can remote to my work computer and have a better experience despite being on a limited connection and having a semi blurry screen (pixelation due to bandwidth of Jump Desktop).

 

Does anyone have any insight on something that I'm missing that I need to change/alter in system files or preferences? I mean I've done it all from max ram in photoshop, to setting up several scratch disks, to reducing vram. I just don't understand the descrepency here. How are they so different, same photoshop, just slightly different machines.

 

Posted the specs of both machines along with the size of the file I tested (really this shouldn't matter but just in case).

 

windows 2022.JPGimac 2020.JPGPixel Dimensions.JPG

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Guide ,
Sep 07, 2022 Sep 07, 2022

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Pro-Tip: You can use Bride>Image Processor Pro and check the Save for Web option to automate all of your output and bypass the long neglected SFW UI in Ps.
https://sourceforge.net/projects/ps-scripts/files/Image%20Processor%20Pro/v3_2%20betas/

We've been begging Adobe for more than a decade now to install this as a default utility, but they're refusing. Such a shame as countless thousands of hours have been wasted by professionals who don't know that this tool even exists.

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Community Beginner ,
Sep 07, 2022 Sep 07, 2022

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Does this still work with the latest CC? I see the last time this script was modified was back in 2016.

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Guide ,
Sep 07, 2022 Sep 07, 2022

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@ronv_LR Yes, you just need to manually install.

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Community Expert ,
Sep 07, 2022 Sep 07, 2022

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Thanks for that confirmation.

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Adobe Employee ,
Sep 07, 2022 Sep 07, 2022

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Hi @ronv_LR thank you for the post.  To be able to dig into this further, we would need the full system info from Ps on the Windows machine.

Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

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Community Beginner ,
Sep 07, 2022 Sep 07, 2022

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@CoryShubert  Here you are.

Adobe Photoshop Version: 23.5.0 20220809.r.669 0e07917 x64
Number of Launches: 523
Operating System: Windows 10 64-bit
Version: 10 10.0.19043.1889
System architecture: AMD CPU Family:15, Model:1, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 16
Logical processor count: 32
Processor speed: 4400 MHz
Built-in memory: 131007 MB
Free memory: 102051 MB
Memory available to Photoshop: 103781 MB
Memory used by Photoshop: 85 %
Crash Handler: Adobe
DCX Version: 6.7.1
SAM SDK Version: 2.0.0-main.1351
ACP.local Status:
- SDK Version: 2.7.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.17.0.36
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 3.90.3
Content Credentials is disabled
Content Credential Helper Version: Not Available
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 8
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3090 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 25,517 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=0, left=2560, bottom=2160, right=6400
Display: 3
Display Bounds: top=0, left=-2560, bottom=1440, right=0
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=38631493 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64

[741 ms]
Start sniffer 2022-09-07 09:37:23
# Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=38631493 -comment=Photoshop Version: Adobe Photoshop 23.5.0 20220809.r.669 0e07917 x64

{47 ms}
Start platform native
# displays: 3
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090 Ti index=0 preferred=1)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (2,560, 0) -> (5,120, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090 Ti index=0 preferred=1)

Display 2
Display: \\.\DISPLAY3
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-2,560, 0) -> (0, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090 Ti index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3090 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 3
\\.\DISPLAY1
\\.\DISPLAY2
\\.\DISPLAY3
GPU accessible RAM: 25,517 MB
VRAM: 25,517 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,685 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2022-06-23 000000.000000-000
Driver age: 3 months
Driver version: 31.0.15.1659
Supports UMA: UNSUPPORTED
D3D-ID: 8707
End platform native
{223 ms}

{223 ms}
Start platform OpenGL
# displays: 3
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090 Ti/PCIe/SSE2 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (2,560, 0) -> (5,120, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090 Ti/PCIe/SSE2 index=0 preferred=1)

Display 2
Display: \\.\DISPLAY3
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-2,560, 0) -> (0, 1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3090 Ti/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3090 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 3
\\.\DISPLAY1
\\.\DISPLAY2
\\.\DISPLAY3
GPU accessible RAM: 25,517 MB
VRAM: 25,517 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,685 MB
API version: 2.1 (2.1.2 NVIDIA 516.59)
Device version: 2.1 (2.1.2 NVIDIA 516.59)
Vendor name: NVIDIA
Driver date: 2022-06-23 000000.000000-000
Driver age: 3 months
Driver version: 31.0.15.1659
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{381 ms}

{381 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3090 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 25,756 MB
VRAM: 25,756 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 797 GB / s
Compute score: 17,588.3
Device name string: NVIDIA GeForce RTX 3090 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{667 ms}

Exit code kExitNormal
End sniffer 2022-09-07 09:37:24
[kStatusNormal, kExitNormal]

[741 ms]
Finish RunAllAPIs

[2971 ms]
Start GetSnifferResult

[2971 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970167066225084450
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\slaye\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
H:\, 931.5G, 930.6G free
G:\, 930.9G, 930.8G free
F:\, 931.5G, 931.4G free
C:\, 1.82T, 1.12T free
J:\, 1.82T, 1.40T free
L:\, 1.82T, 1.48T free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/07/05-12:59:37 79.2687e22 79.2687e22
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
AdobeXMPFiles.dll Adobe XMP Files 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
AdobeXMPScript.dll Adobe XMP Script 2022/06/13-17:46:14 79.1b65a79 79.1b65a79
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/06/29-19:10:01 79.e12ffba 79.e12ffba
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
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AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
BIB.dll BIB 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
BIBUtils.dll BIBUtils 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/06/29-00:48:47 79.b8223ff 79.b8223ff
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.8.0+211118-1842.1.dml-1.8.278eec2
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.2.1-1-cbb9a02
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
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libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
mkl_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_core.1.dll Intel(R) Math Kernel Library 2021.3
mkl_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_mc3.1.dll Intel(R) Math Kernel Library 2021.3
mkl_sequential.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx2.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_avx512.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_def.1.dll Intel(R) Math Kernel Library 2021.3
mkl_vml_mc3.1.dll Intel(R) Math Kernel Library 2021.3
MPS.dll MPS 2022/06/26-19:09:38 79.14a028f 79.14a028f
onnxruntime.dll Microsoft® Windows® Operating System 1.11.20220318.2.b713855
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.5
PSViews.dll Adobe Photoshop 2022 23.5
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
sentry.dll Adobe-Sentry.dll 0.4.17
SVGRE.dll SVGRE 79.2c1e692 79.2c1e692
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.4.0.997eb32 17.4.0.997eb32
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-6.2.1-1-cbb9a02
UPIC 2.4.1


Required plugins:

Accented Edges 23.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.5 - from the file “Filter Gallery.8bf”
ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.8bf”
ApplyImageDataFilterBeta NO VERSION - from the file “GigapixelAIBetaApply.8bf”
Average 23.5 - from the file “Average.8bf”
Bas Relief 23.5 - from the file “Filter Gallery.8bf”
BMP 23.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.5 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.5 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.5 - from the file “Filter Gallery.8bf”
Charcoal 23.5 - from the file “Filter Gallery.8bf”
Chrome 23.5 - from the file “Filter Gallery.8bf”
Cineon 23.5 - from the file “Cineon.8bi”
Clouds 23.5 - from the file “Clouds.8bf”
Color Halftone 23.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.5 - from the file “Filter Gallery.8bf”
Conté Crayon 23.5 - from the file “Filter Gallery.8bf”
Craquelure 23.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.5 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.5 - from the file “Filter Gallery.8bf”
Crystallize 23.5 - from the file “Standard MultiPlugin.8bf”
Cutout 23.5 - from the file “Filter Gallery.8bf”
Dark Strokes 23.5 - from the file “Filter Gallery.8bf”
De-Interlace 23.5 - from the file “Standard MultiPlugin.8bf”
Dicom 23.5 - from the file “Dicom.8bi”
Difference Clouds 23.5 - from the file “Clouds.8bf”
Diffuse Glow 23.5 - from the file “Filter Gallery.8bf”
Displace 23.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.5 - from the file “Filter Gallery.8bf”
Entropy 23.5 - from the file “statistics.8ba”
Export Color Lookup Tables 23.5 - from the file “Export3DLUT.8be”
Extrude 23.5 - from the file “Standard MultiPlugin.8bf”
Eye Candy 7 7.2.3 - from the file “Alien Skin Eye Candy 7 Photoshop x64.8bf”
Eye Candy 7 Autolayer 7.2.3 - from the file “Alien Skin Eye Candy 7 Autolayer x64.8li”
FastCore Routines 23.5 - from the file “FastCore.8bx”
Fibers 23.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.5 - from the file “Filter Gallery.8bf”
Filter Gallery 23.5 - from the file “Filter Gallery.8bf”
Fresco 23.5 - from the file “Filter Gallery.8bf”
GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.8bf”
GatherImageDataFilterBeta NO VERSION - from the file “GigapixelAIBetaGather.8bf”
Glass 23.5 - from the file “Filter Gallery.8bf”
Glowing Edges 23.5 - from the file “Filter Gallery.8bf”
Grain 23.5 - from the file “Filter Gallery.8bf”
Graphic Pen 23.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.5 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.5 - from the file “Standard MultiPlugin.8bf”
IGES 23.5 - from the file “U3D.8bi”
Ink Outlines 23.5 - from the file “Filter Gallery.8bf”
JPEG 2000 23.5 - from the file “JPEG2000.8bi”
Kurtosis 23.5 - from the file “statistics.8ba”
Lens Blur 23.5 - from the file “Lens Blur.8bf”
Lens Correction 23.5 - from the file “Lens Correction.8bf”
Lens Flare 23.5 - from the file “Standard MultiPlugin.8bf”
Liquify 23.5 - from the file “Liquify.8bf”
Matlab Operation 23.5 - from the file “ChannelPort.8bf”
Maximum 23.5 - from the file “statistics.8ba”
Mean 23.5 - from the file “statistics.8ba”
Measurement Core 23.5 - from the file “MeasurementCore.8me”
Median 23.5 - from the file “statistics.8ba”
Mezzotint 23.5 - from the file “Standard MultiPlugin.8bf”
Minimum 23.5 - from the file “statistics.8ba”
MMXCore Routines 23.5 - from the file “MMXCore.8bx”
Mosaic Tiles 23.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.5 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.5 - from the file “Filter Gallery.8bf”
Note Paper 23.5 - from the file “Filter Gallery.8bf”
NTSC Colors 23.5 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.5 - from the file “Filter Gallery.8bf”
OpenEXR 23.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.5 - from the file “Filter Gallery.8bf”
Palette Knife 23.5 - from the file “Filter Gallery.8bf”
Patchwork 23.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.5 - from the file “Standard MultiPlugin.8bf”
PCX 23.5 - from the file “PCX.8bi”
Photocopy 23.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.5 - from the file “ChannelPort.8bf”
Pinch 23.5 - from the file “Standard MultiPlugin.8bf”
Pixar 23.5 - from the file “Pixar.8bi”
Plaster 23.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.5 - from the file “Filter Gallery.8bf”
Pointillize 23.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.5 - from the file “PBM.8bi”
Poster Edges 23.5 - from the file “Filter Gallery.8bf”
PRC 23.5 - from the file “U3D.8bi”
Radial Blur 23.5 - from the file “Standard MultiPlugin.8bf”
Radiance 23.5 - from the file “Radiance.8bi”
Range 23.5 - from the file “statistics.8ba”
Render Color Lookup Grid 23.5 - from the file “Export3DLUT.8be”
Reticulation 23.5 - from the file “Filter Gallery.8bf”
Ripple 23.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.5 - from the file “Filter Gallery.8bf”
Save for Web 23.5 - from the file “Save for Web.8be”
ScriptingSupport 23.5 - from the file “ScriptingSupport.8li”
Shear 23.5 - from the file “Standard MultiPlugin.8bf”
Skewness 23.5 - from the file “statistics.8ba”
Smart Blur 23.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.5 - from the file “Filter Gallery.8bf”
Solarize 23.5 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 23.5 - from the file “Filter Gallery.8bf”
Spherize 23.5 - from the file “Standard MultiPlugin.8bf”
Sponge 23.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.5 - from the file “Filter Gallery.8bf”
Stained Glass 23.5 - from the file “Filter Gallery.8bf”
Stamp 23.5 - from the file “Filter Gallery.8bf”
Standard Deviation 23.5 - from the file “statistics.8ba”
Substance Filter NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 23.5 - from the file “Filter Gallery.8bf”
Summation 23.5 - from the file “statistics.8ba”
Targa 23.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.5 - from the file “Filter Gallery.8bf”
Tiles 23.5 - from the file “Standard MultiPlugin.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Gigapixel AI Beta NO VERSION - from the file “GigapixelAIBetaAutomation.8li”
Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.8li”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Torn Edges 23.5 - from the file “Filter Gallery.8bf”
Twirl 23.5 - from the file “Standard MultiPlugin.8bf”
U3D 23.5 - from the file “U3D.8bi”
Underpainting 23.5 - from the file “Filter Gallery.8bf”
Vanishing Point 23.5 - from the file “VanishingPoint.8bf”
Variance 23.5 - from the file “statistics.8ba”
Water Paper 23.5 - from the file “Filter Gallery.8bf”
Watercolor 23.5 - from the file “Filter Gallery.8bf”
Wave 23.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.5 - from the file “WIASupport.8li”
Wind 23.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.5 - from the file “WBMP.8bi”
ZigZag 23.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins:

Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\TopazPhotoAI.8bf”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.12.1.4 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.12.1\"
CDO: 1.125.1
CmdN: 1.13.2
CDP: 1.149.0
Projects: 1.4.5
Loaded at: 152 ms - launch time impact: 39 ms
Content Credentials (Loaded) 0.31.4.0 - from the file "Required Folder"
Loaded at: 6775 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.0.3.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 23.6.0.0 - from the file "Required Folder"
Loaded at: 6775 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 23.12.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 154 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.3.0 - from the file "Required Folder"
Loaded at: 154 ms - launch time impact: 0 ms
Free Stock Search 2 (Loaded) 2.0.5.0 - from the file "Plugin Market Place"
Loaded at: 5459 ms - launch time impact: 0 ms
StockSolo – Stock Photo Search (Prepared) 2.0.7.0 - from the file "Plugin Market Place"
Free Stock Search 2 Pro (Prepared) 2.0.5.0 - from the file "Plugin Market Place"
Free Skin Beauty Retouch (Loaded) 1.2.0.0 - from the file "Plugin Market Place"
Loaded at: 5464 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.19.238.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\"
CAPTURE: 2.0.34 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.3.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.13.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder"
Loaded at: 6775 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Loaded) 1.4.3.0 - from the file "Required Folder"
Loaded at: 5358 ms - launch time impact: 0 ms
IC popup message (Loaded) 1.0.0.0
Loaded at: 5851 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 5852 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.8.0.29 - from the file "Required Folder"
Loaded at: 6841 ms - launch time impact: 13 ms
Neural Filters (Registered) 1.13.3.0 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\manager.html”
Monotype Desktop App 1.0.0 - from the file “C:\Users\slaye\AppData\Roaming\Adobe\CEP\extensions\com.monotype.desktop.app.photoshop\index.html”

Installed TWAIN devices: NONE

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Community Beginner ,
Sep 07, 2022 Sep 07, 2022

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@CoryShubert Seems like a straight copy and pasting that info keeps getting deleted after posting it. So here it is in a notepad.

 

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Adobe Employee ,
Sep 08, 2022 Sep 08, 2022

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Thanks for the info @ronv_LR, one thing we see is your memory for Ps set to 85%, we suggest to not go over 70%.  Your graphics driver is also 3 months old, you should update that if there is one.

Will pass this on to the team to see if they can find anything else that might be an issue.

 

Thank you,

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Community Expert ,
Sep 08, 2022 Sep 08, 2022

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@CoryShubert the 70% info would still apply with 128GB of RAM?

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Adobe Employee ,
Sep 08, 2022 Sep 08, 2022

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Hi @PECourtejoie  if you’re just running Ps, you have a ton of RAM, have it higher than 70% might make sense, but if you’re working with that much ram, it’s likely youre need for OS resources also goes up - so 70% is still a good rule of thumb.

 

Thank you,

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Community Beginner ,
Sep 08, 2022 Sep 08, 2022

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@CoryShubert  I've tried it with both at 70% and the current 85% and I still have the same issue. Reason I have it at 85%, is that I've noticed a pretty noticeable different with my machine and having that much avail makes things like high pixel brushing with blend modes and noise a lot easier and quicker. Things like smart filters render faster as well. Like I mention, I work on files that get pretty big, upwards 10+ GBs (10Kx10K ppi @ 300 dpi min) so having more ram avail is better for me. 

I'll go ahead and update the drivers and will bring up any new findings.

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