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Windows 10 Fall Creators Update .PSD Thumbnails Not Showing

Forum|Forum|8 years ago
October 30, 2017
11 replies
131038 views

Hello all,

I have lost the thumbnail icons in Windows. At one point in the past, .PSD file icons displayed as a Thumbnail Preview of the file. This stopped working a long time ago and I have the latest version of Photoshop installed.

Windows is Pro x64 and Photoshop is also the x64 bit version.

Please DO NOT suggest third party plugins, extensions, DLLs, CoDec packs, etc. I am not interested in third party solutions. This should be a function Adobe enables. If it MUST be from Microsoft, I will pursue that option.

Thank you for your help in advance.

Problem or error

This topic has been closed for replies.

Correct answer Nancy OShea

I use SageThumbs.

PanBeep

Known Participant

So what one man company can do a multimillion dollars interational company can't do. This is hilarious!!!!!!!

I

ireneleongkl

Participant

Try using Adobe Bridge instead! All thumbnails for all adobe-supported files

PanBeep

Known Participant

WHAT! This is hilarious. Adobe and MS, please fix this mess!!!

PanBeep

Known Participant

Is this too much to ask?

gener7

Community Expert

Microsoft considers this a closed case. I know, I opened it up in 2009, 11 years ago and they have stood their ground.

https://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/why-cant-psd-thumbnails-be-displayed-in-windows-7/c898697e-3cca-41fc-b273-576042a904b1?page=9

In addition this is a user-support forum, we have no say in Microsoft or Adobe's decisons.

You have work to do. If you don't want to use 3rd party apps, you don't get thumbnails.

darrenl22576752

Participant

Can you not read??????

G

gonzaluAuthor

Inspiring

After some time and testing various options, the ONLY way I have gotten it to work without an add-on or modifications to the OS or the App in Windows 10, I can get it to display thumbnails consistently.

The files above are exactly the same files but the duplicate showing the thumbnail is a [flattened] PSD as opposed to a layered PSD. Not ideal, of course, but at least one step closer to working as expected. I assume the layered file does not expose a BMP or JPG the OS can use to display the thumb.

I tested both Compressed and Uncompressed and both formats work. However, you do have to SAVE IT as a new file and then delete the old one and rename the new one appropriately as needed. Re-saving the same file name does not always work for displaying the thumbnails

Nancy OShea

Community Expert

gonzalu wrote
...the thumbnail is a [flattened] PSD as opposed to a layered PSD. Not ideal, of course,...

I need layered PSD thumbnails. I have no problem using a 3rd party solution if it works.

Nancy O'Shea— Product User & Community Expert

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peterl20895703

Participant

Well hear we are ...2020 just rolled up on us. Sagethumbs CAN NOT work with .ai or psd files!

[Adult language removed by moderator. This public forum attracts children as well as adults. ]

P

puppetcapulet

Participant

I agree with the topic starter, gonzalu..

"Please DO NOT suggest third party plugins, extensions, DLLs, CoDec packs, etc. I am not interested in third party solutions."

last time, i think before CS series, Ps did shows thumbnail preview in win explorer.. no problem whatsoever..

in fact Ai also got thumbnail preview in win explorer..

then they gone..

using third party like SageThumbs or whatever 3rd party apps, (i also don't like it), if they can make it possible without any other problem with the OS, Why Adobe & Msoft cannot make it..? Does not make sense..

gener7

Community Expert

puppetcapulet wrote
I agree with the topic starter, gonzalu ..
"Please DO NOT suggest third party plugins, extensions, DLLs, CoDec packs, etc. I am not interested in third party solutions."
last time, i think before CS series, Ps did shows thumbnail preview in win explorer.. no problem whatsoever..
in fact Ai also got thumbnail preview in win explorer..
then they gone..
using third party like SageThumbs or whatever 3rd party apps, (i also don't like it), if they can make it possible without any other problem with the OS, Why Adobe & Msoft cannot make it..? Does not make sense..

That has been the case for years. Adobe and Microsoft have already decided and we have no say, they are private companies.

You have work to do. If you don't want to use 3rd party apps, you don't get thumbnails.

honorm76400537

Known Participant

I also have started using Sage Thumbs since it was mentioned here - it works almost perfectly.

D

danstep34475

Participant

What do you mean "almost"??

honorm76400537

Known Participant

Sorry - didn't see his

I haven't been able to work out which variables are responsible, but there are some images it doesn't work on. It doesn't seem to be related to (or, rather, causally correlative with) file size or version - perhaps it's a question of some for of object or procedure that may or may not be in the file that makes it happen?

I'm not a programmer, so I'm kind of guessing. I am, however, a professional level beta tester (which sounds ridiculous - I just mean in-house paid testing, with direct access to programmers) so I feel confident I could probably work it out... I could take two or three of the files it doesn't work on, and deconstruct them to find the common elements and see if I could re-produce it, but that would take a significant amount of time - Something I'd try to schedule on request but not just at random, for my own amusement.

wynb77426006

Participant

I had the same problem, but found a solution by installing a picture viewer software (Pictus) which when installed will extend into Windows Explorer and show PSD thumbnails. During installation you can check or uncheck which files are associated with Pictus. It is free and works brilliantly without ever actually running Pictus as a viewer.

Here is the link: https://poppeman.se/pictus/

Nancy OShea

Correct answer

Community Expert

I use SageThumbs.

Nancy O'Shea— Product User & Community Expert

Brandon Loshe

Legend

Hi Nancy,

Thanks so much for the recommendation. Really helps me work quicker on a Windows computer when sorting through Photoshop files. For some reason, my Illustrator icons are no longer the orange Ai icon, but the generic blank page icon. Is there some way to get the Illustrator icons back? The same thing for jpeg images...

Weirdly enough, when I deselect Adobe Illustrator from the SageThumbs list, nothing appears to change. Even more strange, when I switch to any of the icon views, the orange Ai icon is there, but not in List of Details views. Any thoughts on how to troubleshoot this?

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Phil Dx

Participant

I have the same demand. Not unreasonable I think for software that costs $600 a year.

I can't even place .psd files in Indesign because they're all mystery icons, I'd have to have the memory of a savant to recall which one of my 1000s of images is the one I need.

Microsoft won't fix it, it's up to you Adobe to supply them with the necessary codecs to support your file formats. Or release a Windows explorer plugin to do the job.

gener7

Community Expert

When it comes to Windows, buy or download a free codec so you can see your PSD thumbnails and get your work done.

If you do not want to, move to a Mac where PSD thumbs are natively supported.

honorm76400537

Known Participant

I did try it on some Macs recently, but I noticed a deal-breaker problem with them that appears to be a hold-over from when I was working for Apple and Motorola years ago:

They're all still Macs.

J

Jeffrey_K_

Participant

The best (free) answer is SageThumbs. It's an open-source system that will help generate thumbnails for over 160 formats. So much quicker doing a Windows search and seeing those thumbnails. Go grab and install, you'll be a happy camper after that.

SageThumbs | SourceForge.net

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