P: Save For Web - "A write permissions error has occurred" - on macOS (Dropbox issue)

[emstokes]

Can not export any legacy formats.
I have enabled photoshop 2021 in the systems security permissions for full disk access and the same for files and folders and accessibility, after having read some of the previous advice on here for older versions of photoshop and OS, but to no avail. An error message appears every time I try to save for web legacy - It's an animated GIF I'm trying to export. An incredibly frustrating fault that needs to be addressed soon! 

{PS-75070}

[J453]

Does this happen saving all files using Save for Web or just this one? If just this one, can you share the file? (hyperlink to CC files or dropbox)

Where are you trying to save this file? Internal harddrive, server, external drive? Does this happen saving to all locations? (e.g. try saving to the desktop?)

Check Security & Preferences... Privacy. 

Where is Photoshop allowed to access?

[heatoheatoheato]

Hi Jeffrey, 

Its happening with all files. I've just tried creating one with a circle and square animation which is really simple and it still will not do it. I've also tried saving to desktop, external hard drive and internal hard drive will all the same result. I'm panicing a little as my client is waiting for these amimated gifs. 

Cheers

Paul

[heatoheatoheato]

Hello. Yes I've tried that with the same effect 

[PECourtejoie]

Did you also check the system prefrences Jeffrey pointed at?

[heatoheatoheato]

Yes all good. I've seen a few online articles saying is a bug within the latest Photoshop. I'm not sure what version to downgrade to. Any help?

[J453]

If you create a new user account on macOS, and launch Photoshop in that user account, does it work? 

https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html#permissions

[henryh3965006]

I ran into this issue and found a solution using information from another forum. For me, it had something to do with Dropbox backups. I turned off the backup of my files that was going to Dropbox and re-tried exporting the photo in legacy format (save for web). This time instead of the error message I got a popup to allow permissions for it to write to the destination folder. I granted it permission and the export was successful. After the successful export I was able to re-enable Dropbox backups and the exporting continued to work without an error.

I hope this helps.

[defaultkfmt70te3e0g]

Ich habe alle die Vorgeschlagene Lösungsvorschläge ausprobiert. Leider besteht weiterhin dieses Problem. Benötige schnellst möglich eine Lösung.

[ollewolfgang]

Wow! This solved it for me! Finally!

Thanks so much @henryh3965006 

[dianat19225747]

Was going to try this today but I did a PS update and it seemed to fix it on its own. Have to remember this if it happens to me again!

[Marie5C9C]

Hello, 

I came here because I have the same issue and I can't save for the web. 
Only I realise that in my security and privacy settings I only have Dropbox and no other apps. 
How can I fix this ?

Thanks in advance, 
Marie

[defaultrvr5n1onb65q]

Hello, when I want to save a gif for the webb, I am not allowed to and it reports a write access error.
What can I do?

Hallo, wenn ich ein Gif für das Webb speichern will, darf ich das nicht und es meldet einen Schreibzugriffsfehler.
Was kann ich tun?

[JohanElzenga]

A write access error usually means that you try to save to a location that Photoshop is not allowed to write to. Choose a different destination. Also in MacOS System Settings - Security & Privacy, make sure that Photoshop has 'Full Disk Access'.

[Kenneth5E4B]

Turn off the backup of files that are going to Dropbox. I turned of backup for Desktop, and now I can "Save for web" on desktop. I will then have to move them to my dropbox folders ... but this is ok for now. What a relief

I've followed this: https://community.adobe.com/t5/photoshop-ecosystem-discussions/write-permissions-error-photoshop-202...

Adobe - fix this issue!

[LouiseBewell]

Hey Community! 

Looking to solve error trying to Save for Web (Legacy)

Tried to save on desktop, renaming to just a.gif, reeboting. Nothing works! 

Please help! 

Using Photoshop 22.5.1 and Mac IOS Big Sur 11.6 

[Federico Cacciani]

Same problem, always macOS 11.6. While saving for web in different formats I get the same error.

[J453]

I logged a bug for engineering but they were unable to reproduce.

Can you confirm the exact version of macOS you're running? Are you using the Google Drive app or the Google Drive Stream app, and what exact version of the Google app you're using?

[Alan_James]

<meta http-equiv="content-type" content="text/html; charset=UTF-8" />


I don't use Google drive at all and I've upgraded to Big Sur since I
reported the error and haven't tried to repeat it.

--

...Alan

[ChromaQueen]

When a third-party software issue is involved,  there is no place to get answers—Adobe won't support DropBox (they want you to use their storage solution; and DropBox won't support Adobe. So thank you very much for posting the solution!

[henryh3965006]

Glad to help.

[henryh3965006]

That's fantastic. Maybe they have resolved it with an update.

[henryh3965006]

No problem. You're welcome.

[defaultvvclnlz94clw]

Thank you, this fixed the problem for me!

[Ugly Computer]

@J453 there appears to be no way to add photoshop to the list of `Files and Folders` access in the privacy system preferences pane. Even after unlocking the pref pane, the plus icon remained grayed out, and it is unclear how to make phsop re-request the permissions it may need.

So what WORKED for me, however, was to add photshop 2022 to the adjacent `Full Disk Access` list of applications. This fixed the Save for Web 'Could not complete this operation. A write permissions error has occurred' here, with no messing around with disabling any Dropbox (present) or other syncs.

In the meantime, the @Jorge Fdz. suggestion to usethe browser preview was a viable workaround
https://community.adobe.com/t5/photoshop-ecosystem-discussions/p-save-for-web-error-a-write-permissi...

[sarahw80913457]

Hello, I was trying to save out an animated gif using photoshop. When saveing via Save for web, when I go to save I get this error message. 'Could not complete this operation. A write permission error has occured'

I've tried that didn't work:
• Turning my machine on and off

• Updating photoshop

• Resetting photoshop

• Cursing A LOT at photoshop
• Giving Photoshop full disk access
• Unsyncing dropbox with my desk top and saving the file here
• Trying to save it to my Adobe cloud files

Please, please, please, can someone help?