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Editor Workspace won't open

Forum|Forum|4 years ago
October 4, 2021
7 replies
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I have Photoshop Elements 2021 installed and have been using it but suddenly my Editor Workspace won't open. Should I uninstall and reinstall?

Problem or error

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Correct answer default9r2gjd2u1wlq

Thank you Bob, believe it or not after 3 hrs of stressing out I decided to try a reboot and that worked. Couldn't believe it.

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ebbolles

New Participant

I;m using version 2023. Just installed last week, but now The welcome screen comes up. I click edit photos. A dialog box tells me the editor is loading. The box disappears but no workspace is visible. I have tried rebooting and reinstailling, but to no avail, I also looked on the menu for the welcome screen. There is a choice that shounds promising--Show all--but it is grayed out. There is an active Hide choice. I wonder if it might have been selected by accident and now I cannot undo the damage.

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ebbolles

New Participant

Looking through this discussion is pretty discouraging. It looks like the official answer is to reboot the machine, but that has not worked for me. Neither has uninstalling and reinstalling. No other solution is known. I bought t he software last week so I shoujld be able to return it. I feel mighty bad about this since i have always thought highly of Adobe and have used Elements since it was introduced.

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dannac45280178

Participating Frequently

I have the same issue, Elements or PS does NOT OPEN, it's a freaking nightmare! Why do I pay for these programs that DO NOT OPEN WHEN CLICKED AND WORK!

Adobe what are you going to do about this?????????????? I AM SICK OF IT! HOURSE to edit one image for a client????????????????????????

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Jennifer25365021eo3v

New Participant

I am also having the same issue. I don't have time to try to figure out the mechanics of BIOs and new users, etc. You have lost another customer.

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Angelic_contributor5EF2

New Participant

Same here- Amazing a big company like Adobe cannot test their products sufficiently. Waste of money to buy anything from these amateurs

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Robert25121733fiem

New Participant

ctrl + alt + del to bring up task manager, expand options to show all background processes and just end all the elements ones running. Not ideal but works and saves a reboot

Walter_H

Brainiac

ctrl + alt + del to bring up task manager, expand options to show all background processes and just end all the elements ones running. Not ideal but works and saves a reboot

By @Robert25121733fiem

"Saves a reboot"? What are you saving? Why are so many folks so obsessed with NOT rebooting a computer?

--Walter in Davie, FL

Peru Bob

Adobe Expert

"Saves a reboot"? What are you saving? Why are so many folks so obsessed with NOT rebooting a computer?

By @Walter_H

Using Task Manager to kill a process is usually quicker than rebooting.

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Alison24079464z525

New Participant

I'm having the same issue. I restarted my mac, I restarted the program, I restarted my mac etc nothing will make Editor open. I was looking to upgrade to 2022 but will not be spending that money as I have zero confidence it will work, thanks for nothing Adobe.

Glenn 8675309

Brainiac

What version of your OS do you have isntalled?

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Marv224593790ftm

New Participant

I have the latest version. But this is such a stupid question, since so many people have expressed the same problem. The software is flawed.

[Personal information removed by moderator.]

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Marv224593790ftm

New Participant

Many people, me included, have problems when attempting to use Adobe Photoshop Elements Editor. It's not us, it's just lousy software that Adobe should have corrected long ago. I for one will never purchase an Adobe product again, and will look for a replacement for Photoshop Elements.

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Tony24133835xg1c

New Participant

I have the same problem. It is not convenient to keep having to reboot the computer. What's more trying to find a technician on Adobe site does not seem to be possible.The automated consultant does not comprehend the problem and there doesn't seem to be any real people there. I was only using the trial version to assess and it did not convince me. Has the making of a very good editing program but support for a problem is nonexistent. Therefore at this stage, I will not be purchasing the full program. There are many others on the market that have SUPPORT