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New Participant
January 4, 2019
Question

Elements 14 opens two copies each time. 2nd open program not visible.

  • January 4, 2019
  • 1 reply
  • 298 views

When I open PSE and go to Catalog I get a box showing that a 2nd copy of PSE is ALREADY open.  Even after rebooting the computer it still shows a second copy is open, BUT only if I open the first one.  A check of OPEN PROGRAMS shows only one PSE open but PSE thinks there are two.

As a result PSE won't take any action until I close the first (ghost) program PSE tells me is running but I can't find or see. 

Any suggestions?

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1 reply

Adobe Employee
January 7, 2019

Suggest you to uninstall the application and try installing it again to see if this issue resolves.