Skip to main content
Stratobird
Stratobird
Participant
May 5, 2018
Answered

Elements 15 Error: "An integer between 50 and 8 is required. Closest value inserted."

  • May 5, 2018
  • 3 replies
  • 8110 views

I am trying to manage Performance in the Edit/Preferences, but all I get is a small rectangular error code box stating: "An integer between 50 and 8 is required. Closest value inserted." After this box has appeared, the whole program freezes - I cannot even close it. I have to go into Task Manager to shut the program.

I am using Windows 10 Pro 64 bit with the latest updates installed. Can anyone offer me any advice as to how to deal with this issue? I have uninstalled and re-installed Elements 15 twice already, but this made no difference.

This topic has been closed for replies.
Correct answer MichelBParis

Official paper:

Invalid Numeric Entry - An integer between 96 and 8 is required

3 replies

P
patience1977
Participant
October 26, 2019

I am having the same issues running on Elements 15.  Will this work around work for this version?  I am also not sure how to code my RAM my system has 4.0GB.  the workaround gives examples for 8GB i.e. 8196, would I just enter 4000?  I have very little experience in changing registry items and am hesitant in messing with them.  This issue is definately what I am dealing with.  Any additional information on this topic would be helpful.  Thank you in advance. 

L
learichards
Participating Frequently
September 29, 2018

my error is popping back up again.  I have done what I am suppose to do and even uninstalled it twice and resetting my preferences.. I am confused, and upset.. I hate not being able to fix this AGAIN.....   and I can't get a real person for support I keep getting sent to these forums.

MichelBParis
MichelBParis
Legend
May 5, 2018

This error message has already been mentioned after the latest Windows update.

Did you notice other issues after the update?

Stratobird
StratobirdAuthor
Participant
May 5, 2018

Thank you, MichelBParis, for your reply.

Now that you come to mention it, I have recently noticed a significant slowing-down of my system, but I have not been able to attribute it to any specific cause. However, after following different threads in various User Forums after the latest Windows update, I am inclined to the opinion that it was that update which caused my machine's recent loss of performance.

As to my original posting, I did find a solution on this forum, but it involves some slight editing of the Windows Registry. Thread 2416657 carries a response by JDH_2017 on the 4th January 2018:-

"Meanwhile I found a workaround for my problem. Under \HKEY_CURRENT_USER\Software\Adobe\Photoshop Elements\16. 0 I created a DWORD OverridePhysicalMemoryMB (my System has about 4 GB of free space with total 8 GB RAM)  with the value of 4000. Now I can open 'preferences --> performance' and change values. Anything works well again.

Obviously, PSE gets not the correct value for the available memory on my system, but I did not found the reason. That shouldn't be a problem for Adobe, their developers know how and where they grab the value. Let's see whether ADOBE contact, I have opend a telephone support request two days ago."

I followed these instructions, and so far as my system is concerned, the issue has now been solved. So, a big "Thank You" to JDH_2017!!

All that remains now is to find out why this memory problem occurred in the first place...

With Many Thanks again for your interest, Michel.

    MichelBParis
    MichelBParisCorrect answer
    Legend
    May 10, 2018

    Official paper:

    Invalid Numeric Entry - An integer between 96 and 8 is required

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices