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SharonOsb
Participating Frequently
April 29, 2020
Question

Elements 2020 Does Not Support Most Recent ACR Version (12.2)

  • April 29, 2020
  • 4 replies
  • 2256 views

I cannot process RAW files from the new Olympus OMD EM1 Mark III in Elements. The issue is the version of ACR supported in Elements. ACR 12.2 released in April does include support for the Mark III, but Elements only runs up to ACR version 12.0.

 

Other than converting Olympus raw files into DNG or TIff, is there a way to force Elements 20 to recognize the most recent version of ACR? Or does someone have an idea when Elements will be updated to include ACR 12.2?

 

Thank you

This topic has been closed for replies.

4 replies

Phil Pickering
Phil Pickering
Brainiac
July 27, 2021

@Bevan5E9C

 

You need to use the File Explorer in Windows 10 for steps 7-10, not your web browser (as you appear to be doing).

 

Also, in step 10 you need to replace Elements <Version Number> with the version number for your copy of Photoshop Elements, e.g. Elements 18. If you navigate through your folders using the File Explorer as @Walter_H has already suggested, it will become clearer 🙂

 

 

Walter_H
Walter_H
Brainiac
July 25, 2021

Hello,

 

Closely follow these instructions to update Adobe Camera Raw to the current version.

Update the Camera Raw version on your Mac or Windows machine. Pay particular attention to steps 7 - 10. You can not just run the ACR installer and expect it to work. I am using ACR 13.2 in my PSE 2020. (I haven't run the ACR 13.3 installer yet).

 

--Walter in Davie, FL
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    Bevan5E9C
    Participating Frequently
    July 25, 2021
    Thanks for your message, unfortunately it is still not working for me.

    Step 9 - I get a Your File could not be accessed error
    Walter_H
    Walter_H
    Brainiac
    July 26, 2021

    No, I use Windows


    @Bevan5E9C, I am a Windows user also. I have no idea why you would get that message trying to navigate the folder in step 9. If you were able to successfully navigate to the folder in step 7, you should be able to navigate to the folder in step 9.

     

    Try copying this into the Explorer address bar - C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 18\File Formats. The two locations are one atop the other in the Explorer view.

     

     

    --Walter in Davie, FL
      99jon
      99jon
      Brainiac
      May 20, 2020

      Consider converting to DNG

      DNG Converter is free. You can batch convert a whole folder of Raw images into Adobe raw (DNG) without any loss of quality and the dng files will be backward compatible with your software

      Get the latest DNG Converter Mac OS | Windows

      nikunj.m
      Community Manager
      nikunj.mCommunity Manager
      Community Manager
      April 29, 2020

      Hi, 

       

      The Camera Raw updates for the Creative Cloud version of Photoshop and Photoshop Elements are released separately. The April release is compatible only with the Creative Cloud version of Photoshop.

       

      For now, we do not have a way to make Photoshop Elements recognize the latest Camera Raw version. We do not have an official timeline on when the update for Photoshop Elements 2020 to support Camera Raw 12.2 would be rolled out.

       

      Regards,

      Nikunj

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        FabioMarder
        New Participant
        May 20, 2020

        That s rather upsetting

        I just cashed out 150 euros for Elements suite and I have an EM 1 MkIII which needs ACR 12.2.

        Apart of having wasted money I think that it is now time to move to a different program, definitely NOT and ADOBE one anymore...

         

        S
        SharonOsbAuthor
        Participating Frequently
        May 20, 2020

        Couldn't agree more.  I've moved on from Adobe, and I was not only an Elements user, but also full Photoshop.

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