Elements 2021 display

[ColinWH]

When launching the Elements editor, I have a screen with File, Edit etc showing and I can open files OK. However, there is no display of the Guided, Expert etc icons/shortcuts along the top, just a blank black line. 

This is on Windows 10 and, up until today, has been working correctly.

Many thanks for any help/advice,

[hatstead]

Perhaps the gremlins changed the display settings on the monitor, thus leaving the menu items cut off.

Right click on the win10 desktop to check the settings.

[ColinWH]

Thanks for that but no that isn't it. As I say, the 'File, Edit, Image etc' items are still displayed along the top edge. The next line down shows 'Open' with a down arrow then nothing for the rest of that line where the 'Expert etc settings are usually displayed. Experimenting, I've found that I can actually click in the area of the missing items and the program does accept this and changes from Expert etc.

Attached is a screen capture:

[ColinWH · Accepted solution]

Solved.

I found C:\Users\<username>\AppData\Roaming\Adobe\ Elements Organizer\19.0 and then edited the file Debug Database.txt. In that file I changed DS.ForceCPUOnly false false. to DS.ForceCPUOnly true false. This has cured the problem