Elements 2024 Photo Editor Help, support, vid tutorials, forums not working

Forum|Forum|1 year ago
May 22, 2024
2 replies
880 views

One desktop with oaid version and one laptop with trial version. Any of the help links do not work. Address bar:

192.147.130.58/chcservices/services/redirectu=http://help.adobe.com&p=PhotoshopElements_2024&l=en_US&id=AH_HOME

HTTP ststus 404-

type Status report

message

description The requested resource is not available

Apache Tomcat/7.0.37 - Error report

Organizer and Video Editor links work fine.

Problem or error

This topic has been closed for replies.

Correct answer Greg_S.

I can confirm your report. There have been a number of temporary server issues lately so it will probably be cleared up in a day or two. I will report it to Adobe.

D

DaveR1948

Participating Frequently

Finally, Adobe has fixed this issue. Working today on my PE 2024.

R

Richard3905438306tq

New Participant

Thanks! Yes, its working for me today now also!

Greg_S.Correct answer

Community Expert

I can confirm your report. There have been a number of temporary server issues lately so it will probably be cleared up in a day or two. I will report it to Adobe.

johnd55503680Author

Participating Frequently

Thank you, Greg. Already had two experts check it out remotely. Must have spent at least an hour each with no success.

johnd55503680Author

Participating Frequently

Working now. Thanks to whoever fixed the issue. Wasn't an upgrade because still shows V24.0

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