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johnd55503680
Participating Frequently
May 22, 2024
Answered

Elements 2024 Photo Editor Help, support, vid tutorials, forums not working

  • May 22, 2024
  • 2 replies
  • 880 views

One desktop with oaid version and one laptop with trial version. Any of the help links do not work. Address bar:

192.147.130.58/chcservices/services/redirectu=http://help.adobe.com&p=PhotoshopElements_2024&l=en_US&id=AH_HOME

HTTP ststus 404-

type Status report

message

description The requested resource is not available

Apache Tomcat/7.0.37 - Error report

 

Organizer and Video Editor links work fine.

This topic has been closed for replies.
Correct answer Greg_S.

I can confirm your report.  There have been a number of temporary server issues lately so it will probably be cleared up in a day or two.  I will report it to Adobe.

2 replies

Participating Frequently
August 13, 2024

Finally, Adobe has fixed this issue.  Working today on my PE 2024.

New Participant
August 14, 2024

Thanks! Yes, its working for me today now also!

Greg_S.
Greg_S.Correct answer
Community Expert
May 22, 2024

I can confirm your report.  There have been a number of temporary server issues lately so it will probably be cleared up in a day or two.  I will report it to Adobe.

johnd55503680
Participating Frequently
May 22, 2024

Thank you, Greg. Already had two experts check it out remotely. Must have spent at least an hour each with no success.

johnd55503680
Participating Frequently
May 23, 2024

Working now. Thanks to whoever fixed the issue. Wasn't an upgrade because still shows V24.0