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C
Cantrax
Known Participant
March 4, 2021
Question

I have a 2019 wacom intuos pro tablet. I am try to program one of the express keys for the redo func

  • March 4, 2021
  • 5 replies
  • 647 views

I am using a Wacom 2019 intuos Pro tablet with Elements 2020. Everything works except the "Redo" function cannot be programmed in the Wacoms express keys. All other desired functions work on the express keys. Redo can be programmed in any other app, just not Elements. Any ideas on how to make this work?

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5 replies

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
March 19, 2021

Is your photoshop elements 2020 from the Mac App Store?

Phil Pickering
Phil Pickering
Legend
March 18, 2021

Sorry the Wacom driver update idea didn't work 😞

 

Seems to either be a Mac-specific or PSE 2020-specifc issue. As a PSE 2021 user on Windows 10, I don't have the same problem with my Intuos S tablet.

 

As it appears to be an issue on multiple macOS versions, I'm guessing it points to PSE 2020 being the source of the problem (and unfortunately from now on Adobe will only be offering security updates not bug fixes for that version).

 

Maybe another Wacom and Mac-based PSE 2020 or PSE 2021 user on this forum could help out with the troubleshooting?

Phil Pickering
Phil Pickering
Legend
March 18, 2021

Hi Rick,

 

Have you updated your Wacom driver recently?

 

The latest one came out at the end of January, which takes it up to version 6.3.42-1 on macOS.

 

C
CantraxAuthor
Known Participant
March 18, 2021

Yes I did update my tablet! Thank you for replying.

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
March 5, 2021

Have you tried different redo shortcuts that can be set in photoshop elements under Photoshop Elements Editor>Preferences>General.

 

 

 

I also did actually check photoshop elements 2020 on another mac with Mojave and it worked there as well.

C
CantraxAuthor
Known Participant
March 12, 2021

I tried that but no luck!

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
March 5, 2021

What operating system are you using?

 

Your putting in the Undo Keystroke of Cmd+Y (mac) or Ctrl+Y (windows)?

 

C
CantraxAuthor
Known Participant
March 5, 2021

I am using an Imac 2019 with Big Sur! The redo function did not work on the express keys in Catalina or Mojave as well. It does work on my desktop in adobe just not the Redo function via the express key. All express functions including Undo work.

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