Image thumbnails no longer work, now just icons. Photoshop 15

Forum|Forum|4 years ago
February 15, 2021
2 replies
713 views

Where there used to be image thumbnails for tiff files saved from Photoshop Elements 15, they are now only icons with "tiff" written on it. Viewer options are set to "show thumbnail" in Preferences, but it doesn't work. Computer is a Mac OSX 10.11.6. Any help on resolving this would be appreciated.

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Jeff Arola

Community Expert

Here with pse 15 running on Mac OS X 10.11.6 El Capitan shows the Image in the File>Open dialog.

Do you see the thumbnail in Finder itself or it's just not showing in the pse 15 Open dialog?

A

andychvtAuthor

Participating Frequently

Thanks for the info. The suggestion above about the two periods seemed helpful, but the thumbnail images had miraculously come back by themselves and lasted for about a month. Now, they have again disappeared and been replaced by the icons again. I will check to see if it is both in PE and Finder. Oh, one other thing, I found out it is not PSE 15, but 14.1, in case that makes a difference.