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garym19323615
garym19323615
New Participant
November 16, 2019
Answered

Menu options in Elements 2019 greyed out

  • November 16, 2019
  • 1 reply
  • 1471 views

I'm having problems seeing menu options such as layers. I've just downloaded Elements 2019 and it's frustrating to find menu options greyed out when you are editing RAW files. Can anyone help with suggestions as to what's wrong?

This topic has been closed for replies.
Correct answer Jeff Arola

A common cause is having the camera raw files open from the camera raw editor in 16 bits/channel.

 

You can either set the camera raw editor to 8 bis/channel at the bottom where it says Depth or after you open the file into the pse editor go to Image>Mode and click 8 bits/channel.

 

 

 

 

1 reply

Jeff Arola
Jeff ArolaCorrect answer
Community Expert
November 16, 2019

A common cause is having the camera raw files open from the camera raw editor in 16 bits/channel.

 

You can either set the camera raw editor to 8 bis/channel at the bottom where it says Depth or after you open the file into the pse editor go to Image>Mode and click 8 bits/channel.

 

 

 

 

garym19323615
garym19323615Author
New Participant
November 17, 2019

Thank you Jeff that's resolved the issue. 

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