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Photoshop Elements 15 crashes when using "save for web" and replacing existing file

New Here ,
Jan 20, 2017 Jan 20, 2017

This doesn't happen consistently, but if it crashes while trying to overwrite a particular file once, it will always crash when trying to overwrite that file. I don't think the files are corrupt, especially since they were generated by PS itself.

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Adobe Employee ,
Jan 22, 2017 Jan 22, 2017
LATEST

Hi,

You can try deleting the plugin preferences as suggested at this similar post (for MAC):

"Save For Web" crashes PS Elements

Hope this is helpful.

Thanks,

Arshla

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