Photoshop Elements 2024

Have just bought upgrade from Photoshop Elements 13 and downloaded Photoshop Elements 2024.

Hwr. when I click on the programme ikon nothing happens.

I am working on a stationary PC and cannot use apps, only programmes.

Is that a problem?

Rgds. Søren

This topic has been closed for replies.

Correct answer casual_body15B9

Have received a mail address from adobe team
By @casual_body15B9

In addition to what Bob has said, Adobe does not use @outlook.com. Their addresses end with adobe.com

Jane

Success. New download and running the installation programme .exe abt. 10 minutes. Photoshop Elements 2024 now installed.

Many thanks for yr kind advices.

Received another Private Message with an adobe outlook mail address. Will delete and also the 1st PM.

Rgds Søren

Community Expert

Can you open it from the exe file in Program Files?

Try right click > Run as administrator.

Participant

Many thanks for yr effort.

Have received a mail address from adobe team, so will try and solve problem with them.

Rgds Søren

Community Expert

Have received a mail address from adobe team, so will try and solve problem with them.

Rgds Søren

By @casual_body15B9

Adobe doesn't do email support. Don't give any personal information.

It is likely a scammer, especially if it is from an Outlook email address.

Please sen me a PM at this forum so that I can report it.

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