Photoshop Elements not working when macOS updated to Monterey 12.0.1

Forum|Forum|4 years ago
December 5, 2021
12 replies
5664 views

Photoshop 2020 & 2021 will only launch once on MAC OS 12.0.1. If you close them, then you must restart the computer to reopen.

Being told to downgrade to an older OS is not satisfactory and the Adobe Customer Support is terrible. It is intentionally near impossible to navigate to a warm body to get help and actually communicate an issue.

Adobe gets a thumbs down on this blunder.

[Branched by moderator from a thread about the beta version of Monterey. The advice to downgrade the OS in that thread was for the unsupported beta version and does not apply to the released version. Subject edited slightly.]

macOS

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Correct answer VipinGupta

Hello,

There is an update available for Elements 2022, which fixes the launch issue in E2022.

To Update Elements, Request you to please Launch and Close Elements Organizer and leave your system idle, depending on your interent connection speed - the update will be applied automatically and should fix the launch issue for PSE.

In case if the automatic update fails, Please install the update for E2022 manually from Elements Organizer.

Please refer to release notes for more details around E2022.1 Update: https://helpx.adobe.com/photoshop-elements/release-note/update.html

Regards,
Vipin

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L

Lumigraphics

Legend

I have two machines running Monterey and do not see this.

Glenn 8675309

Legend

Proof? You are the only person running Monterey that it works for then. Running once, then having to reboot, or running it in safe mode is not "Working".