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oscillatory
New Participant
November 13, 2013
Answered

Photoshop Elements UI font too small on high-resolution display

  • November 13, 2013
  • 28 replies
  • 84086 views

Hi,

I have recently purchased a Dell XPS15 laptop with a QHD+ (3200x1800) display. The PC is running Windows 8.1. I have also purchased Photoshop Elements 12 to run on it.

With the display at the native resolution, it is necessary to have the "Change the size of all items" option in the display settings of Windows 8.1 set to "Larger", in order for the native Windows fonts and UI elements to be at a reasonable size. The laptop came with this option enabled by default.

However, disappointingly the UI font size in Photoshop Elements is way too small when the display is at the native resolution. The application is basically unusable.

I have tried setting the "Use system font" option in the General preferences, but this doesn't seem to help.

The only way I can get the Photoshop Elements UI font to a reasonable size, is by dropping the screen resolution (to say 1920x1080).

This seems like a terrible waste of a beautiful screen, particularly when my main reason for using the PC is for editing photos, and my photo management and editing software is preventing me exploiting the full resolution of the display.

I'd appreciate any help or suggestions.

Thanks.

    This topic has been closed for replies.
    Correct answer kaare1234567890

    I have this on my Lenovo Yoga Pro 2. In the store, the high resolution seemed so obviously great, but in practice, there is so much software that runs with serious GUI problems.

    Has anyone yet tried PSE 13?? Supposed to cure this problem. (Picture editing software | Adobe Photoshop Elements 13 - Features search for DPI)

    -kc

    28 replies

    Show previous replies
    maixo
    maixo
    New Participant
    October 5, 2014

    This is typical non-compatible computer bulls##t. I bought pse 12 in July and bought lenovo yoga 2 in September and now pse12 is unusable due to micro font size . they are blatantly selling a product which is now unfit for purpose.  I have tried contacting Adobe with  no joy. Emails unanswered and their "chat" service is an absolute joke. Looks like they have some guy sitting in a shed in Bangladesh dealing with 20 complainants at the same time. I am going to wrap my pse 12 contents in toilet paper and send it back to them which might give them a hint what I think of their product and so called customer service.

    jim116
    jim116
    Participating Frequently
    November 28, 2015

    absolute same reponse with chat, same microfont with my Lenovo Yoga 2....what is the point...they need to send an update fixing this issue...useless.

    N
    Nirak_Nesneros
    Participating Frequently
    November 28, 2015

    I have a Lenovo yoga 2. I am running windows 10 and using photoshop elements 14. Everything finally works fine.

    K
    kaare1234567890Correct answer
    Inspiring
    September 30, 2014

    I have this on my Lenovo Yoga Pro 2. In the store, the high resolution seemed so obviously great, but in practice, there is so much software that runs with serious GUI problems.

    Has anyone yet tried PSE 13?? Supposed to cure this problem. (Picture editing software | Adobe Photoshop Elements 13 - Features search for DPI)

    -kc

    T
    Tobias_Schmid
    Participating Frequently
    October 22, 2014

    Hi,

    I wrote here earlier that I tried Photoshop Elements 12 and refunded it because of the resolution problem on my Dell XPS15 (3200x1800)

    Since yesterday I have Photoshop Elements 13 and it looks now much better.

    So fare I only found one resolution issue when I use "photomerge panorama". The popup to select the pictures is still too tiny.

    But beside that with PSE 13 ist works fine for me.

    And maybe they solve those resolution issues with the popups with the next update

    Cheers

    Tobias

    MichelBParis
    MichelBParis
    Community Expert
    November 3, 2014

    I just tried opening the Photoshop Elements 13 Organizer, and if my Surface Pro 3 is in landscape mode, it opens with the UI properly scaled.  If I rotate it to portrait before launching the organizer, it has the micro UI where I can't read the icons.  With the Photo Editor, it opens up with the micro UI regardless of the orientation when opening.

    From this, I am certain that this is a software bug in Auto detecting on the Photo Editor side.


    Smpiders a écrit:

    I just tried opening the Photoshop Elements 13 Organizer, and if my Surface Pro 3 is in landscape mode, it opens with the UI properly scaled.  If I rotate it to portrait before launching the organizer, it has the micro UI where I can't read the icons.  With the Photo Editor, it opens up with the micro UI regardless of the orientation when opening.

    That rotation problem seems to be specific to the Surface Pro 3; it would be worth submitting it in the feedback forum as suggested by ssprengel.

    From this, I am certain that this is a software bug in Auto detecting on the Photo Editor side.

    Anyway, the editor and the organizer  are basically different in the way they use fonts and icons (I think the re-writing of the organizer code since PSE11 has enabled more flexibility).

    If you don't consider hidpi displays, but simply large displays (24 to 27" with 1920 x 1200 resolution), the result with PSE13 is that:

    - editor : you get slightly smaller fonts as before. Good for me, but a lot of viewers will have problems). Changing the font to 125% in the Windows settings has no effect.

    - organizer : same small fonts if you set Windows to 100% font size. Much bigger fonts if you set the fonts to 125%. Too big for my taste, but acceptable.

    The present Adobe/Microsoft compromise is a step forward, but more flexibility will be needed.

    Note that I don't care for hidpi displays for serious editing in ergonomic conditions. If you can't see the fonts, do you really believe you can better see the image? That said, with the same screen size and resolution I'd largely appreciate to scale the fonts and icons.

    J
    Jackez-ly6Yx8
    New Participant
    September 19, 2014

    Same problem on an EIZO 27-inch screen 2560x1440, the size of tools PSE10 becomes very small, there he has a trick to have tools comfortably sized?

    jswalti
    jswalti
    New Participant
    September 18, 2014

    200% is way too big for my laptop. 

    N
    Nirak_Nesneros
    Participating Frequently
    September 9, 2014

    I too have a Yoga 2 pro and am TRYING!!! to use elements 12.  I have 20-20 vision but apparently that is nowhere good enough since I can't read much of PSE 12.  It seems to me that Adobe could do better by at least letting us know when we will be able to use PSE 12.  Since PSE 12 is due to be replaced by PSE 13 in a few weeks, can we expect that the new version will have a fix.  Can we also expect that ADOBE will replace our non functioning PSE 12 with 13 for free.  I know ................. I am just dreaming .................. bearing in mind how inadequately this problem has been addressed by Adobe.

    S
    Stepperheimer
    Known Participant
    September 5, 2014

    I just subscribed to Photoshop CC 2014 Ver 2.1.  I can not find the location of EXPERMENTAL in order to change the GUI setting.  What is the latest and greatest version of Photoshop CC?  Where is the EXPERMENTAL selection.  I'm not an idiot, but PS sure make me feel like one.

    C
    coyote101
    New Participant
    September 9, 2014

    Stepperheimer ...

    I don't know about version 2.1.  Make sure you have Photoshop CC 2014.1 (august). 

    Select (menu) edit/preferences.  Then from side menu popup, select General (top selection).  Select Experimental Features from list on left and edit in right pane as per makosartor instructions above.

    Alternatively, select Experimental Features directly from side menu (second from botton selection) and edit resulting window as per Makosartor instructions.

    Save result, (OK)

    ... I've been waiting for almost a year for this fix for my Yoga 2 Pro. Great to have it.

      M
      mslouisebrain
      New Participant
      September 2, 2014

      I have exactly the same issue. I've bought a Dell XPS15 laptop with a QHD+ (3200x1800) display. I'm running the latest version of Photoshop CC on Windows 8.1. The suggested fix by makosartor at Jul 1, 2014 6:41 AM is working for me but I'm yet to download other programs in the package such as InDesign and Dreamweaver. Sort yourselves out Adobe!

      VincentVanGogh
      VincentVanGogh
      New Participant
      August 14, 2014

      Hi there

      Has a solution for Photoshop Elements been released?

      B
      Barbara_B_
      Inspiring
      August 14, 2014

      It is in every way unlikely that adobe would ever issue this as an update to an existing PSE version, I'm afraid.

      W
      weboffices
      New Participant
      June 25, 2014

      I too, just bought a Yoga 2 Professional.  Love the machine, but I need a microscope to read the UI on Photoshop. Isn't this what Adobe does, make products to make digital content beautiful.  Why aren't they paying attention to this huge problem.  As an aside, Articulate Storyline has a similar problem, the UI is not quite as microscopic, but definitely difficult to use.  I hope this will be fixed soon.  In the meantime, I will use PowerPoint for my editing needs.

      M
      makosartor
      New Participant
      June 26, 2014

      After an angry e-mail I got a response! They have a fix ( UI and font) to mock it up to 200% AND it works! I can look up the instructions when I get home if anyone is interested.

        A
        AMMAREMAWAY
        New Participant
        June 26, 2014

        Now its toward the end of June.. Does anyone have an elements fix that works?

        Sent from Windows Mail

        A
        AMMAREMAWAY
        New Participant
        June 21, 2014

        just in case anyone at photoshop cares, I too got the Yoga last week  finally getting to set up and cant read the print!! Sameful there is no fix and a man landed on the moon HOW long ago???  I sure wil not upgrade to another adobe product for editing unless this is fixed PDQ...

        Hello  is anyone at adobe working on this,?  You do not appear to be up to speed with technology...

        M
        makosartor
        New Participant
        June 22, 2014

        I have a Dell XPS 27 hi-rez all in one decked out. Just up-dated to the NEW Photoshop CC 2014 and I can barely see the dam icons and texts as well! This is ridiculous! On top of that I have to now wait for all my plug ins to be updated so I can load them into the new Photoshop program!  I just had a shoot and had to run the old version to use them.This sucks...

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