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iang89269874
iang89269874
New Participant
February 13, 2017
Answered

Tools in PSE 11 are not working

  • February 13, 2017
  • 1 reply
  • 440 views

I have PSE 11 on macOS 10.12.3 and the tools are not working.  Whichever tool is selected, the cursor only shows the hand tool.

Does anyone have any ideas how to fix this?

    This topic has been closed for replies.
    Correct answer hatstead

    On the option bar of one of the tools, e.g. brush tool, there is a little arrow, top left. Click on it to reset all tools. If that does not fix it, suggest that you reset preferences to default:

    • Close Photoshop Elements.

    • Press and hold Ctrl Alt Shift (Mac: Cmd Opt Shift) and keep holding these keys as you restart Photoshop Elements.

    • When you get a dialog box that says: Delete the Adobe Photoshop Elements settings file? you can let go of the keyboard keys and click Yes.

    1 reply

    hatstead
    hatsteadCorrect answer
    Inspiring
    February 13, 2017

    On the option bar of one of the tools, e.g. brush tool, there is a little arrow, top left. Click on it to reset all tools. If that does not fix it, suggest that you reset preferences to default:

    • Close Photoshop Elements.

    • Press and hold Ctrl Alt Shift (Mac: Cmd Opt Shift) and keep holding these keys as you restart Photoshop Elements.

    • When you get a dialog box that says: Delete the Adobe Photoshop Elements settings file? you can let go of the keyboard keys and click Yes.

    iang89269874
    iang89269874Author
    New Participant
    February 13, 2017

    • Close Photoshop Elements.

    • Press and hold Ctrl Alt Shift (Mac: Cmd Opt Shift) and keep holding these keys as you restart Photoshop Elements.

    • When you get a dialog box that says: Delete the Adobe Photoshop Elements settings file? you can let go of the keyboard keys and click Yes.

    Thanks so very much for that swift reply.  The above worked - I'll be sure to remember it if I have any more problems.

    hatstead
    hatstead
    Inspiring
    February 13, 2017

    You're welcome. Glad to help.

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